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Keystone Utility Trailer reviews

1.0 (0 reviews)
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Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0

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980 ratings and reviews

Voted most helpful review

David L Setterberg

Idaho, USA

Reviewed on December 5, 2024

RV reviewed 2010 Keystone Springdale Summerland 266RL view listing

5.0
We bought our trailer new in 2010. We camped in it off hand on for about 10 years. Then we sold our home and went on the road full time. We love the layout of our trailer. We spent last winter Boise and did very well even without skirting. I have fixed a few things hear and there but overall...read more
We bought our trailer new in 2010. We camped in it off hand on for about 10 years. Then we sold our home and went on the road full time. We love the layout of our trailer. We spent last winter Boise and did very well even without skirting. I have fixed a few things hear and there but overall the unit has performed very well.. We pull it with a 2010 tundra with 10000# tow package. It is a double cab with 7.3 engine.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Eric Robinson

Ohio, USA

Reviewed on November 14, 2024

RV reviewed 2023 Keystone Passport 252rd view listing

1.0
Do not buy a keystone product. My 20 23 passport has been nothing but a hunk of s*** since I've bought it. I am working in a disaster area on the Virginia and North Carolina line and have been down here for about 4 weeks The air conditioning is out for the fourth time this year. The refrigerator...read more
Do not buy a keystone product. My 20 23 passport has been nothing but a hunk of s*** since I've bought it. I am working in a disaster area on the Virginia and North Carolina line and have been down here for about 4 weeks The air conditioning is out for the fourth time this year. The refrigerator was out all last year. Tonight is supposed to get down to 30 and now the heater is out. The side of the camper is pulling loose and the awning motor has broken. I have used this thing successfully 19 days and last year and a half. Now I'm going to have to drag off this job working in the disaster area because I have no heat. Keystone needs to get their act together they used to be a great camper now they are the Yugo of the camper industry. I need to know where to drop this hunk of s*** off at in Elkins Indiana so they can see what type of crap they're putting out there on the road. There needs to be some type of consumer relations or class action lawsuit against s*** like this.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Turbine dynamics

Connecticut, USA

Reviewed on October 20, 2024

RV reviewed 2015 Keystone Passport ultra lite GT 2400bh Standard view listing

4.0
Compared to newer models, our 2400bh has had only one issue with the slideout motor that took all of an hour to repair, I cut the 1x6 behind the access panel, which makes future repairs a snap. The new gearbox include a drip tray, livability is fine for a family of 4, we also added solar, a perko...read more
Compared to newer models, our 2400bh has had only one issue with the slideout motor that took all of an hour to repair, I cut the 1x6 behind the access panel, which makes future repairs a snap. The new gearbox include a drip tray, livability is fine for a family of 4, we also added solar, a perko battery disconnect and extra 32" android tvs. No issues with leaks or water, everything works as it should 9 years later
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

David Spalinger

Georgia, USA

Reviewed on October 18, 2024

RV reviewed 2023 Keystone Cougar Half-Ton 22MLS view listing

4.0
Love the layout. Overall construction quality is average. Several trim pieces have had to be replaced, table had to be screwed back in the wall after the first trip. Shower leaked from not being sealed properly. Cabinet construction is not the best. Tankless Water heater is too far from the...read more
Love the layout. Overall construction quality is average. Several trim pieces have had to be replaced, table had to be screwed back in the wall after the first trip. Shower leaked from not being sealed properly. Cabinet construction is not the best. Tankless Water heater is too far from the shower and kitchen so it is a 20 second wait for water to heat up. However, the size of the unit and the overall layout are wonderful for a couples camper.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Sue Shocklee

Florida, USA

Reviewed on October 17, 2024

RV reviewed 2021 Keystone Retreat 391FKSS view listing

2.2
I bought the trailer used from RVDirect in Titusville,Fl. I feel that I paid top dollar for the year it was. Upon viewing it seemed to be in very good condition and was assured it was. After purchase I began finding many small thing wrong, one being the rubber corner covers sliding down and dry...read more
I bought the trailer used from RVDirect in Titusville,Fl. I feel that I paid top dollar for the year it was. Upon viewing it seemed to be in very good condition and was assured it was. After purchase I began finding many small thing wrong, one being the rubber corner covers sliding down and dry rotted. The kitchen slide had a leak and the bathroom toilet was leaking. These are just a few items. I do know it is used but only 3 years old. It seems at the price of this trailer it shouldn’t be having these problems this soon. Not a fan, should have gone with another vendor and Forest River.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
2.0
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Voted most helpful review

Mike Baumgardner

Pennsylvania, USA

Reviewed on October 15, 2024

RV reviewed 2022 Keystone Springdale 38FL 38FL view listing

2.4
Love the floor plan. But we have had several travel trailers. This one was an absolute nightmare. Air conditioner went out luckily it was replaced. The kitchen area slide had a very bad leak within the end of first year. Make sure you look underthe table along slideout floor edges. Terrible...read more
Love the floor plan. But we have had several travel trailers. This one was an absolute nightmare. Air conditioner went out luckily it was replaced. The kitchen area slide had a very bad leak within the end of first year. Make sure you look underthe table along slideout floor edges. Terrible everytime it rains. Then my bedroom slide isnt coming in with either the motor or off track. So all these problems with a 2022 and here it is still 2024. If you’re buying a camper i highly recommend looking elsewhere. Unless your good with spending like $19,000 a year for two years. And praying for the best. I contacted Keystone and there warranties are absolutely worthless. They cover nothing! Slide motors arei guess only guaranteed for 1 year. This companies gladly takes your money but doesn’t care for you after that! All you get is an im sorry you feel that way! Plus this camper has sat still since purchase. So it was babied.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Bridget

New York, USA

Reviewed on October 14, 2024

RV reviewed 2022 Keystone 2913FK Astoria view listing

1.2
I bought the rv and have had problems from the very start. The dealer said they would fix but never did. Continued to call and leave messages. Nothing. The camper is literally falling apart, leaks everywhere. The slide floor is falling off and Oliver’s rv is refusing to fix it. The warranty is...read more
I bought the rv and have had problems from the very start. The dealer said they would fix but never did. Continued to call and leave messages. Nothing. The camper is literally falling apart, leaks everywhere. The slide floor is falling off and Oliver’s rv is refusing to fix it. The warranty is still good and they just make excuses saying that something else caused the damage so they don’t have to repair. I would not recommend the rv or the dealership.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Jennifer Desbiens

New York, USA

Reviewed on October 13, 2024

RV reviewed 2021 Keystone Cougar 25RDS view listing

3.2
We purchased our Cougar 25RDS brand new (custom order) from a local RV dealer in 2021 and have used it for various trips May - Oct each year. It's ideal for a couple, but we have brought our 6' adult son with us on a few trips. He was able to sleep on the large convertible dining table. The...read more
We purchased our Cougar 25RDS brand new (custom order) from a local RV dealer in 2021 and have used it for various trips May - Oct each year. It's ideal for a couple, but we have brought our 6' adult son with us on a few trips. He was able to sleep on the large convertible dining table. The openness of the living area is fantastic. However, the tight bedroom drives me crazy. We had to immediately replace the horrible mattress. The fridge broke 3x. The roof lining bubbled even though we cover it every year and check sealants. These occurred within warranty but not all repairs were covered. Keystone resists paying for warrantied items. There are other minor items breaking that my husband can fix.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Acott B

Colorado, USA

Reviewed on October 12, 2024

RV reviewed 2023 Keystone Cougar Half-Ton 22MLS view listing

1.8
Immediately after purchasing new last year the front cargo area filled with water and water leaked from the front window onto the bed. Took it back to the dealer (who has since been bought out during it;s bankrupcy) and they said factory did not seal it the front cap. This took 2 months to...read more
Immediately after purchasing new last year the front cargo area filled with water and water leaked from the front window onto the bed. Took it back to the dealer (who has since been bought out during it;s bankrupcy) and they said factory did not seal it the front cap. This took 2 months to resolve. At the beginning of this season I had the roof inspected by a licensed tech and inspector and discovered the TPO membrane completely delaminating and bubbling. The RV dearler said roof needs replacement. KEYESTONE DENIED coverage multiple times. I still own the trailer, still using it and watching the TPO bubble off. Many other issues like water pump, on demand heater. This trailer is garbage.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Maria

South Carolina, USA

Reviewed on October 12, 2024

RV reviewed 2021 Keystone Bullet 290BHS view listing

4.0
We wanted a travel trailer with bunks for our family of 4 and our 2 dogs. It's a great floor plan and space for a family. There's tons of storage. My only real complaint is that the bathroom is a bit tight and there is a corner cabinet that extends over the sink area making it impossible to lean...read more
We wanted a travel trailer with bunks for our family of 4 and our 2 dogs. It's a great floor plan and space for a family. There's tons of storage. My only real complaint is that the bathroom is a bit tight and there is a corner cabinet that extends over the sink area making it impossible to lean over the sink to wash or brush teeth. We have had this unit for 2 years and have not had any major issues. One piece of pvc under the bathroom sink cracked causing a leak, but was easily replaced and fixed by my husband. Pieces of trim popped off here and there and we're easily reattached. NO major issues so far and we've taken this out dozens of times. We put 3 stars for factory/warranty support because we had to put aomething, but we have no knowledge of it having never used it.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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