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Floorplan

2020 Keystone Montana 3121RL 5th Wheel reviews

2.9
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Liveability
3.2
Overall quality
1.8
Floorplan
4.4
Driving/towing
2.8
Factory warranty
2.2

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Reviews

5 ratings and reviews

Voted most helpful review

Gary W

Kansas

Reviewed on 2019-11-05

RV reviewed2020 Keystone Montana 3121RL

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2.2
Purchased new in Sept 19, Have only had it out once and boy do we see the issues now. Back splash is coming off, tail lights full of water, under carriage door hinges falling apart, cant even fully close them, wood trim falling off, oven does not work, the list goes on. Received survey from Keystone about dealer, I sent back asking why they don't send one about their own products, guess they know they make high dollar junk. Weather got cold and had to winterize, that fancy winterizing station didn't work , so had to pull the access panel off and do it the old fashion way with the pump. Cant wait till spring to see what other issues will come up. My question is why does it take a month for the manufacture to approve warranty work a month to get parts and a month to fix the issues. This industry has gone down the toilet.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
...
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Voted most helpful review

KJ

Arizona

Reviewed on 2022-01-10

RV reviewed2020 Keystone Montana 3121RL

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2.6
We have owned this Montana for 2-1/2 years and can honestly say this has been the biggest piece of crap we have ever owned! I could write a book of everything that has gone wrong, but would say the only thing that hasn't happened is the kitchen cabinets haven't fallen off (yet!). So disappointed in Keystone's lack of quality, poor workmanship
Livability
2.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
...
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Voted most helpful review

Michael Harmon

Maine

Reviewed on 2021-04-21

RV reviewed2020 Keystone Montana 3121RL

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2.4
Should have left it at dealership. Crown molding had fallen off from factory delivery. Mouldings fell off and bent fan in first 200 miles. Outlets were not secured and moved when used. Dining area black shade fell off in first 200 miles, faucet handles pealed in a month.ac still blows white dust throughout living g room after running all summer. Rear of trailer, fiberglass cracked around window and waiting for new wall to be installed. Opened up the after getting it back from service and the slide had sliced open the floor. I crawled under the slide and can see 3 screws sticking out of the floor. It is going in to get the rear wall and floor repaired in a week. Camping World will have its hands full with that project. It takes way to long for approval and repair. When I responded to a corporate thank you, they weren't interested. I was told to go to my sales Dealership. My Cougar was built way better. Never Montana again. It will probably fall apart if it we took on a trip. It has only traveled to and from the dealer to a camp site.
Livability
3.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
2.0
...
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Voted most helpful review

Priscilla Butler

North Carolina

Reviewed on 2021-01-02

RV reviewed2020 Keystone Montana 3121RL

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5.0
Very well built, all the comforts of home, plenty of room, residential fridge, lots of storage inside and out. Fireplace, 2 large TV’s and entertainment system, reclining chairs with heat and massage, easy towing.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Robert Hendricks

Michigan

Reviewed on 2020-06-29

RV reviewed2020 Keystone Montana 3121RL

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2.2
Like the floor plan the problem is the dealership Lloyd Bridges traveland will not repair my RV when I picked it up November it said I had to make an appointment to fix some factory defects now it's been sitting in a lot 4/2 weeks and they still haven't touched it Lloyd Bridges never receive any of my business again and I doubt I'll buy another Montana
Livability
3.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
...
Helpful (21)

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