2019 Keystone Hideout reviews

Like the overall layout, but build quality disappointing. Roof leaks at end caps just after warranty ran out. Roof cover on bath vent disintegrating in less than year. All cabinet doors loose, having stripped screws on hinges. Vinyl trim on exterior hatches stretched too tight and popping out from frame. AC freezes up on low cool setting. Rear bumper partially recessed under trailer making hitch attachment for bike rack extremely difficult. Wasted and inaccessible storage space under 50% of bed platform. Faucet aerator routinely plugs up with plastic debris from plumbing lines. Low pressure at kitchen sink even with city water hook up. Short kitchen drawers, could easily be 50% deeper. Propane/gas safety alert mounted too close to bath door, preventing door to fully open - plus it will run the battery down in a few days when in storage (no on/off switch). Needs a wider awning than the 10 ft factory installed. Pulls well behind 4Runner with load levelers, anti-sway bar and empty tanks. For a lower price point ($12,400), entry level trailer about what to expect. Show less

Dual entry is the best private bedroom . The stairs to roof is great for views. It is solar ready and has a rear camera and the air conditioning and heating is auto . It is like living in a house. The appliances are beautiful and it has a vacuum installed for housekeeping Show less

Have had our camper about a year now,have had no issues with it.It is an economy camper so the finish was not as nice as some of the other campers we looked at,but everything works like it should and it is bone dry on the inside.Overall we are very satisfied with our camper and would recommend this model to anyone looking for the most bang for their buck. Show less

Bought our camper brand new not even a year ago and have had numerous problems. Battery is constantly dying and I mean not even 48 hours after we picked it up the battery was dead and the alarms were sounding at 3am. Leaks too. we attached our camper to water and once the tanks were filled the water back fed through the hoses and came streaming down the side of the camper into our dry storage compartments and inside of both sides of the bed.maybe if there was a disconnect it wouldn't of happened. Water pump is cooked. we contacted country campers in New Hampshire and they still haven't called us back because they're seeing if we are still under warranty which we are till September.It's unfortunate. We are highly disappointed. We actually miss our 97 jayco pop-up which never leaked. Show less

2 windows blown out in a months time. Camper is and has been parked as a permanent at a campground. Keystone wont cover it all. Claim its not an issue. That it falls under limited warranty. Aren't these supposed to withstand heat and cold. Show less

We bought this unit brand new not 6 months ago and have had nothing but problems with it. 1st problem we used the fresh water holing tank and it cloged everything up including toilet with some kind of white pieces look like plastic had to flush tank out and clean every place water was used to get them to work again. So we went on our first trip after that upon arrival i opened the door to find one of the ceiling panels was drooping and the staples were hanging out so I was looking at what happened and i guess they dont feel the need to put all the staples in the studs. I fixed that. 2nd trip having problems with the hot water heater having to go press the reset button on hot water heater outside it will heat the water for about 10 minutes then go in to default thats when i have to reset water heater. So moving on with trip trying to injoy rving and i keep smelling a mold smell opened up closet and wall is a wrinkly and all our clothes stink like mold. So i called several camping words or gander rv where i bought it from to get the roof fixed and i was told it would be easier to file a clam with my insurance than go through warranty process. And i need to find the leak and try to fix it because if i know about it and didnt do anything it might void warranty. I will never buy another keystone rv or purchase anything from camping world or gander rv. Seems like once you signed the paperwork they dont want nothing to do with you. Luckly i found another dealership that will help with the warranty process but it could take a month. Not sure how anyone else would feel about this whole situation but i feel like i got screwed buying one. Show less

The problems with our new camper, after all considered, Keystone was concerened. It appeared they were not. They followed up with me about the repairs. They do care. Also Thank God we chose a dealer close to home. They also treated us with prompt care and concern. I am confident in Keystone now and our small town dealer. On to fall camping. Happy trails Rv'ers. Show less

We just purchased this camper brand new. First night slide wire came unhooked and slide was stuck. Thankfully we tried it in driveway. They came to us and attached wire back in place. No idea how to use the override to get it closed!!! Went camping. Bad water pump. Drove to dealer. Got water pump. Installed it ourselves. Drove to dealer. Returned no good one. Came next time to camp and mouse was inside. Found big hole left wide open under tub. Sealed hole. Bleached whole camper. Next trip clothes were all molded and wet in closet. Got out ladder and looked at roof. Seems had bubbled, cheap, pliable, black caulk that had holes and slits and no way would that keep water out. Some type of buetyl. What???? We should of inspected roof and seems before we purchased but did not have ladder to inspect the roof and besides, hey, it was brand new. Drove camper back to dealership. Still there. We now have one week left of two week vacation. I am very sure we just paid many thousands of dollars for a molded camper. Dam Show less

bought this camper off the showroom floor. Overall very disappointed with the RV. The outer shell was cut short and it has culking that looks like crap covering it up. the culking job on the entire camper looks like junk, the dinette trim fell off the 1st time we took it out. The Door handle and door handle plate fell off, all 4 jacks are rusted and paint fell off, The shower handles fell off, the door in the main bedroom the door slider is broke. Keep in mind we have only taken this camper out 3 times since we bought it at the end of march 2019. My Fiance and I bought a new camper to not have headaches and enjoy camping but we have a major headache dealing with this. We Will NOT be purchasing another Keystone camper again. Show less

Bought this RV brand new. Showed up to dealership with a long scratch on the front side, one of the bunkhouse mattresses had a long tear in it, and the bathroom sink had 2 large deep scratches in it. Very poor quality. How did this ever leave the assembly line to be delivered to a customer? Where is the Quality Control at this company? Keystone manufactures cheap campers with the cheapest parts available. Not at all happy with Keystone. Show less