Keystone Summerland reviews

This was our first travel trailer. We started out smaller because we weren't sure if we would like camping in a travel trailer. We loved the floor plan for a couples trailer. Walk around queen bed was great. Plenty of storage for two. Easy to pull behind an SUV. The only issue we ever had with this unit was the manufacturer forgot to drill a drain hole for the air conditioner and it was dripping inside the cabinet it was in and caused some swelling of the cabinet. Took it in to the dealership and they fixed the issue. We recently upgraded to a larger camper and I'm going to miss our little home on wheels. This is a great single person unit or couples first time unit. I highly recommend it. Show less

We purchased our trailer a few months ago from a private seller. It is our first trailer so we were very happy with it until our last camping trip in the end of last month which we noticed water drops coming down the walls. We have a major roof damage. After we came back from our trip we decided to take it to Camping World so they could contact Keystone 3-year structural warranty and we found out what a scam this warranty thing is. Keystone declined to cover the damage and we were left with at least a 6k bill to pay. Second opinion would be to sell it for 6k, less than half of what we paid for. We are so sad. I would not recommend this trailer brand. They treat their customers terribly and do false warranty advertisement. Show less

Not impressed. A couple years in only and the trailer jacks rotted and bent right back and almost off. Door panel trim fell off right away. Furnace thermostat is a joke. Will need to replace. I find the overall quality is very poor. At first , it seemed ok , but things started falling apart fast. Also , towing is a nightmare. Super hard on gas. Like towing a big log. Definitely going with a double axle next time , and a better brand. Show less

We have loved our Summerland 2020 QB. It's the perfect size for quick getaways and for longer trips. We spent months at a time in it for an extended trip through the Eastern/South Eastern US. It tows well and is easy to place on a campsite. Setup and take down are fast. The back window is huge and when we were backed up to Kerr Lake, NC and places like that... lovely! Having the bathtub instead of a shower stall is really nice. It's a well made unit that feels roomy inside. Show less

You get what you pay for. We got an exceptionally good deal on this trailer brand new ($16,000 CDN). There is no way I would have paid the original price of $25,000). We had problems from the get-go, but I expected that. A tire blew out the second trip. It turns out that Keystone puts China Bombs on many of their trailers. We had to replace all the tires after 1000 miles. The toilet started to leak after 2 years and we replaced it with a good porcelain toilet. The pump quit after 3 years, and we replaced it with a better one. We also upgraded the suspension to the MorRyde 3000 with greasable wet bolts and heavy duty shackle straps. We replaced the plastic bushings with brass bushings.It tows much better. We also got rid of the horrible mattress and replaced it with a Sealy pillow top. What a difference! We also replaced the steps with MorRyde stable steps which are much safer. Yeah, we had to replace the junk parts they put in to increase their profit margin and add upgrades, but in the end it was worth it. We have trailer the way we want it. No matter what price you pay for an RV they will always need to upgrades and repairs. Show less

we love our RV great layout very comfortable to camp in. tows and sets up with no issues. we get alot of compliments on it when camping. the only real serious problem is the the wood sliding door separating the bedroom for privacy it keeps coming off the track when travelling and has caused damage to the valence and wall. it was only held on with a very tiny nail. dealership said they fixed it but keeps coming off i think we have to remove itand it is very heavy. Show less

First new camper we have purchased, loved it the first year but then started leaking in front right section. contacted warranty company and of course not even the extended warranty will cover it. Absolutely angered by the response. Selling it as soon as can. Done. Show less

We decided to get back into camping and purchased our Springdale Summerland at an RV dealership in Carthridge, MO. We liked the idea of having a Forever Warranty because they basically make sure everything on your RV is checked thoroughly ever year. The selling point is gives you "Piece of Mind" knowing your RV will be in working order because they thoroughly check every year all the basic components. After purchasing our brand new camper, knowing we had the "Piece of Mind" policy, we decided for out 1st camping trip to take our camper to the local lake 15 minutes away. As we were going down the highway to our 1st turn, my husband noticed insulation on the road and then noticed the whole front panel was missing from our camper. Since it was brand new the company gladly fixed it. 1st year inspection with the Forever Warranty they tell us everything checked out but it looked like we had a bent axial or maybe the wheel was out of alignment. They didn't have the equipment to check and told us we would have to take care of it. 2nd year we took camper to Colorado and the AC froze up. Called and had a local RV repairman come out to the campsite and $175 later basically said he couldn't fix. 2nd year Forever Warranty inspection didn't find any issues with AC or apparently anything else except for the axial issue which wasn't covered under the Forever Warranty. So we head out on 1st camping trip for the year and the water pump goes out. Easy fix once we returned but why wasn't that issue addressed during the 2nd year Forever Warranty. 2nd camping trip was back to Colorado and guess what AC froze up!!!!! Oh and the fridge stopped working!!! So back to Carthridge, Mo to the dealership. So frustrating!!! Forever Warranty's are a sells pitch that 3rd year Show less

If you wanna but the ultimate hunk of s***! Buy a keystone camper there is not a spot on this camper that does not leak. The roof leaks in several spots the toilet leaks the seals around the windows leak the seals around the storage compartment are coming off so they leak. Now something is wrong with the gas line or regulator. So for your ultimate piece of s**** buying experience choose Keystone they won’t disappoint. Show less

I bought this RV new I. 2015. It's not a high end RV but it's worth the money you pay for it my four grand kids and my wife had a lot of fun with this thing and it has gave us no problems so far. I recommend it to anyone who is just starting out this is a perfect unit for a family. Show less