9-1-2020.When I originally posted this review, I was an extremely disgruntled customer toward beckleys more than keystone. Who wants a purchase of only a few months to have any problems at all? We’ve since used the camper and haven’t had any additional issues. Updates are in parenthesis (*)
Slide out leaked from day one.
(Dealer replaced tape seal around top of slide out, under warranty. Fortunately it never actually leaked inside the camper, I just assumed it leak because of the condition of the seal tape.)
Wallpaper behind stove and beside entry door peeled off. Took two months to repair at dealer, they blamed it on keystone. ( it did sit at Beckleys lot for nearly two months as the panels were always coming within a few days. The wallpaper was replaced and the entire panel was also replaced, no peeling since.)
A/C cooling doesn't do better than a 5* drop if it's over 85* outside, dealer passed this off as not being able to repeat. Probably because it say there for 4 months total and then it was too cold.
(I sealed all the vents in the ceiling where they meet the duct from the ac air handler. We recently stayed in South Carolina in the direct sunlight, while the unit still struggles when the sun is beating and the outside is 90 , it is much better than it was before)
Trim around front access doors, blows off on The highway. ( this still occurs at random times, it’s purely cosmetic. I’ve just made checking it part of the setup routine)
Seam strip covering roof/front//side of camper is lifting off and screws are backing out. (new screws were installed and lap seal was redone.)
12V water pump, leaked at pump fitting.
(Removed faulty fitting. Repaired, while apart, installed a service tee for winterizing camper with antifreeze)
Water heater control board failed after maybe 24 hrs use. Replaced board my self after being told keystone would reimburse. They'll reimburse but want a w-9 filled out so they can claim it as an expense and you have to pay the 15.3% tax on whats now considered personal income. (No issues with water heater since)
Trim screws are always falling out everywhere on the camper. (After checking a few trips and tightening screws, they seem to stay put for the most part. I have learned this is a common issue with aluminum trim on campers)
Total piece of garbage! I would never buy another keystone or related brand Rv.
Very disappointing purchase.
(Well, it’s not a total piece of garbage, it has treated my family well after the initial shock of finding things wrong. Still not sure I would buy another keystone, but my family is also going back to tent camping. The disappointing part was really more towards beckleys service and their lack of even helping to resolve issues, even with the “extended warranty” plan.)