Keystone SPRINGDALE CLASSIC 1800BH 1800BH reviews

We purchased our trailer a few months ago from a private seller. It is our first trailer so we were very happy with it until our last camping trip in the end of last month which we noticed water drops coming down the walls. We have a major roof damage. After we came back from our trip we decided to take it to Camping World so they could contact Keystone 3-year structural warranty and we found out what a scam this warranty thing is. Keystone declined to cover the damage and we were left with at least a 6k bill to pay. Second opinion would be to sell it for 6k, less than half of what we paid for. We are so sad. I would not recommend this trailer brand. They treat their customers terribly and do false warranty advertisement. Show less

Plumbing was not connected being trusting I did not test it at pickup due to a cold snap. Roof leaked everywhere after 4 months. I gave up on trying for a warranty repair due to dealer inaction ,manufacturer has yet to respond since April.I have had to do repairs myself.I would have been further ahead to buy used. Show less

Good floorplan. Window unit type A/C is perfect even in hot weather. My 2400ISHC Yamaha runs the trailer easily. All electrical has been fine. It is pretty well insulated. Used a small space heater on the stove at 12 degrees on low and it stayed warm. Now for the issues... This is a window unit that is meant to drain off the rear bottom. Apparently, a piece of wood was used to lift the unit above the pan for clearance to drain. Wood rots and it backed up inside the pan (which I found was cracked in the corner) and drained onto the walls and into the floors. After drilling a drain hole on the back corner of the actual unit, it started to drain quickly and hopefully, we have no mold in the walls and floors. I then removed the A/C and dried everything out. The pan was incredibly rusty that it sits in. I coated with that bedliner material for trucks. The supports under the bottom bunk came loose. Only small Brads for trim was holding them. I replaced with screws. The refrigerator needs defrosting every two weeks. The awning cannot be pulled out in temps under 45 degrees. Too stiff. Re-caulk around your trailer light covers if you want them there when you arrive at your destination. The trailer jack went out the first time we set up camp. Would I buy again? Probably. It was cheap and you get what you pay for. I have corrected all the issues so far other than the fridge icing up. I gave a 3 star for warranty support, but I never used them. Remember, certain states do not have lemon laws for these types of rvs. You need to be handy if you go cheap. It was never major issues in my opinion. Show less