Keystone 401LOFT reviews

This trailer is not well built. They left large holes in the floor under the back dresser which let mice and chipmunks in. There is a 18"X18" hole under the shower that was not filled so mice are plentiful in that area. There was another large hole behind the power inverter and panel which mice used as a runway. They didn't plug any holes in under the sink either. The slide out with the double recliner leaked and they came out and said they fixed it... Well I opened up the camper this past weekend, put the slides out and the linoleum was wet. I pulled the double recliner out and the carpet was soaked and stained. The slide was in all winter so how does this happen. Keystone doesn't care because of no warranty. I bought the extended warranty which was 5 years and they say it is not their problem... This is a 2021 model. I am disgusted that they charge what they do for these Units and they are garbage. DON'T BUY ONE!!! Show less

Absolute crap! After a year of ownership and only towing it 12miles total from the dealer it is falling apart. AC won't turn on, fireplace is broken, slide is jacked sideways,shower fixture cracked, both recliners broke and now my septic tank has fallen off the bottom of the trailer.Spoke to keystone customer service and they were no help. Holiday world (the dealer)is even more incompetent. If you buy a trailer please know they are designed to break and the warranty is worthless. Show less