Keystone Outback 293UBH reviews

Sold a 2011 fleetwood Pioneer to buy this piece of shit from Willis Rv. One of the worst decisions i’ve ever made! Bought it brand new and i’ve had nothing but problems. Water heater, electric jack, water leaks, electrical short, slide trim, and slide jamming. And we have pulled it maybe 9 times. DO NOT BUY one of these units. Willis RV service sucks, they’re service sucks and it is my opinion that they are a buncha crooks. Enough said! Show less

We purchased this 2018 Outback 293 UBH to live in full time after we sold our house outside Seattle, WA. In the two years we owned it, we put over 60,000 miles on it. This unit was perfect for us. It was super easy to tow with our F-250 and it fit everywhere we traveled, from off road sites at Joshua Tree to super tight camp sites in Florida. Another really slick thing we used all the time was the outdoor kitchen. Whether we were using to cook on or shower when we parked at the beach, this amenity was worth it's weight in gold. The main things we loved about this rig was the ability to get to everything with the slide in. That meant on travel days, we could stop at a rest stop and still have access to the full kitchen as well as the bathroom and back bedroom. The other thing we really liked was the bunk room. This was the perfect set up for our 7 and 9 year old girls to have their own space to play and sleep. Of course with the miles we covered we had occasional problems; however, they were all accommodated with a few days in service. I would strongly recommend this unit to a family to either vacation in or travel full time. Show less

Great RV.. bunkhouse is a great space for kids, love the outdoor kitchen! The blue LED lights make it pretty at night and the sound system is great. It is in great shape and perfect for a family. We have thoroughly enjoyed it. No damage at all. Show less

I would not recommend this brand to anyone. I had a gulf stream Kingsport that was amazing, I thought I was upgrading, turns out I was just wasting money. I had it for a month, then it spent a month getting repaired. it then had multiple problems, to which keystone refused to address the issues other than saying it is in the manual.we live in Canada, anyone that buys a trailer with a winter package knows it wont hold up to a Canadian winter, but the reality of it is that it is useless at 0 celsious. their customer support is beyond pathetic, they wont answer your concerns and backpeddle at every question or don't respond. I have emails to back up everything. don't buy a keystone Show less

Horrible. We looked for years and bought this 2016 and have nothing but problems. The slide has leaked since day 1 and we have had it fixed 4 times but it still leaks. They do not stand behind the warranty and will not help at all. Doors on 5 cabinets have fallen off electric motor on hitch went out first trip and now the water pump will not work. So disappointed. I thought this was a reputable company but I was so wrong. We try to warn everyone we know to not buy a Keystone Show less