Keystone Montana High Country reviews

Bought this rv April 4th within a week we noticing bugs springtails had extermination and still at this time we are finding them in all areas of rv. Dealer ignores my concerns and Keystone customer support says not there fault . But noone in campground has them and within 10 ft from us. 2nd issues major concerns is when we turn on any vents it pulls dust dirt and pollution from outdoors into our living space also through our silverware drawers and cabinets. Whole storage area is exsposed to underbelly. And all drawers and cabinets exsposed to that. Under cabinets are no back walls just cut out to storage area. We had several leaks. Slides have air coming through along with dust. Construction dust is throughout floor vents storage area and gets pulled through with air and we have been sick with eyes dry throat coughing and Noone will fix these issues. Seals cut too short where dust coming into living space. Odor throughout this camper is terrible and we concerned about our health. Show less

Loved this camper for what we used it for. We lived in it while we built our home in Ringgold, Georgia and it was the perfect floorplan for our family of four. The extra room in the middle of the floorplan was great. The king size bed in the bedroom was definitely helpful with plenty of storage and a washer and dryer hook up. Show less

We have loved our RV. We had an adult child staying with us and he was very comfortable in the Bonus Room. When he no longer stayed with us we turned that room into an office and makeup room. Perfect! Lots and lots of room (for a camper) and TONS of storage! We did have some issues with the frame but that was easily rectified and we were back on the road. Very easy to tow with our F350. Few little camper issues with trim etc but nothing more glue can't fix. This has been a great camper for us! Show less

We've owned this RV for 3 years and bought it from the original owners that were full-time campers, so it's gotten good use and it's held up really well (with good maintenance). We have loved the comfort, the systems work well and repairs have been minor and mostly preventive, and in line with expectations. The layout is ideal for a couple or small family to live in close quarters without crowding: separate bathroom sinks and cabinets and a full standup shower; twin theater seats and a full sleeper sofa; the living area is in the rear and the bedroom is in the front, with a spacious king bed and full closet. There are 3 slide-outs to expand the space inside. Ours has awnings over the slides that keep the tops clean and protected. The kitchen has a full pantry with motion light and an island sink for valuable counter space. It has a large oven and cooktop with full-size microwave and a full-size residential refrigerator that's way better than the "RV refrigerators." There's a lot of storage room in the main pass-through bay underneath, and more in the front. A 2" hitch is on the rear for bikes or cargo. The High Country model has enclosed water and waste tanks with heaters and a robust gas furnace. There is a heat pump AC in the bedroom that cools and warms, and a conventional AC unit in the living room. The water heater can operate on gas or electric power. An electric fireplace in the living room adds warmth and mood on chilly nights. The trailer tows great with my diesel RAM. The pinbox does the job to keep the ride smooth, and the trailer brakes are reliable. I bought the unit out of warranty, but Keystone has been good about remote support when I've called with a question. Show less

We love our RV but quality issues have cost us. Month #1 LEAK caused belly of RV to fill with water Recliner had to be replaced due to poor construction Icemaker broken, now water filter broken Weatherstripping coming off slides Awning motor not working Awning cap fell off twice LeD light strip fell off island Kitchen exhaust fan lid cracked Holes in bedroom carpet area Moulding in living area on slides came off Windows difficult to open Ladder to top bent Brakes on RV messed up Leveling battery disconnect switch went out Roof needs caulking These are problems since Day 1 for the last 15 months. Service center has been great but too many trips to get repairs... Show less

I would give it a Zero if it would let me. We purchased a Montana 3761FL in April of 2023. We have had nothing but trouble with the gas furnace in cold weather. We live in it and you can freeze to death when the temp is 22 or below. Keystone doesn't seem to care that we are having furnace problems and the dealership, Bankston Motor Homes in Huntsville, Alabama isn't any better. We are disgusted with it and now can't sell it for what we owe on the piece of garbage Keystone Montana. Call me before you buy one. Show less

We have own this trailer for 1 and half year. The first 11 month it was in the shop 5 months with different things. water coming in the slides in bedroom and living room slides. We had a nail going through the rubber roof they would not fix , had panel come off they would not fix. They say it is 4 season ,not so. There is no insulation in the cone so at 18 the water is froze up .Ther is a lack of insulation in the slideouts. The underbelly is not insulated I have done alot of insulating to help the underbelly to help in colder weather. We had alot of trouble with furnace. to. This is a 2023 Montana High Country 373 Rd. I advice not to buy a Keystone unless you enjoy it be in the shop and have lots of troubles Show less

This unit is quality and comfort combined with luxury. The front window brings the beauty of nature indoors. It is by far my favorite RV. The interior is a bright and modern farmhouse design. My favorite amenities are the full refrigerator with ice maker, central vacuum, king size bed with the most comfortable mattress I've ever had and dual air. I seriously could live in it. Show less

We bought this 5th wheel brand new in 2023 and travelled in it full time. We absolutely loved the layout and the features, but ultimately it only lasted 18 months and about 15k miles. The RV was a problem from day 1. We towed it home and within a couple of days realized they had damaged a wire and pinched it against the metal wall studs, which was a SERIOUS fire hazard. Luckily it was caught early. The next few months were riddled with multiple problems from holes drilled in sewer vent pipes, improperly installed gaskets and failed leveling system. Keystone paid for mobile techs each time, but not without pushback. At the 3 month mark we found one of the cross members had already broken and had to have a mobile welder come and repair our 3 MONTH old frame. Over the next 15 months we had more and more problems from shoddy workmanship. The bedroom slide (Schwintek) failed multiple times, even after being fully replaced. We finally determined it was because the wall studs were all broken. We also started having more frame issues as we reached the 16 month mark, so the point that 4 more cross members had failed (the repaired one was the only one still holding up). It took almost 3 months of fighting with Keystone to come to a resolution on the issue. Show less

We bought this 5th wheel brand new in 2021 and travelled in it full time. We loved the layout and the features, but ultimately it only lasted 15 months and about 15k miles. We had the typical trim popping loose and minor issues which were easily addressed. About 5 months in we had our first major issue which was a brake failure. Admittedly not Keystone's fault, and they covered the cost of a mobile tech coming to replace them. We really didn't have any complaints until we hit the 15 month mark when I noticed the floor had a big wave to it from one side to the other. After digging into it, I realized that the cross members had ALL completely failed. Every weld was broken from front to back, so the floor and the hitch was the only thing holding it together. It took 3 weeks of fighting with Keystone, while stuck in a hotel to come to a resolution on the issue. Show less