Keystone Montana High Country 373RD reviews

We love the floor plan, size, storage, and amenities. The rear living area with double slide-outs makes if feel very spacious. We like the double sinks in the bathroom. We also like full-size refrigerator. The slide-out storage tray makes it convenient to store and retrieve items. It has a solar panel on top of the RV. The RV is well insulated. Show less

We love our floor plan pulls weight. But the quality control at the factory must be non existent because I've had to fix so many things that should have been caught before it left the factory along with using sub standard materials. Door latches not lining up screws left out all together. And don't think Caming or the good Sam's extended warranty is going to do anything. The Google Sam's extended warranty is a big rip off. I though Keystone Montana was was a upgrade from most campers boy did they prove me wrong. Don't buy a Keystone and don't buy from camping world Show less

I have a 2019 Montana High Country HM373RD. Purchased August 28 2019. This is my 3rd Fifth Wheel and my second Montana. My 2009 Montana was a pretty well built and I had few issues with it. I cannot believe the difference between 2009 and 2019. If I go a week or two with nothing falling apart I feel pretty fortunate. Unfortunately this is a rare occurrence. If I were keystone I would be ashamed to put out an inferior product like this and as I understand it a lot of their builders are Amish. So much for Amish craftsmanship. The first year of ownership this fifth wheel was in the shop or broke down waiting to go in the shop for more than 6 months. Listed below is all the things that had to be repaired. Items marked * I considered major and items marked ** were turned in but never repaired. Some items I just fixed myself. *The black tank would not dump. The sanitary drains were going up instead of down. The dealer had to shorten and replace the drain piping. *The refrigerator door does not work. You have to push it really hard every time you close it or it will give a warning beep that the door is not closed and the thermometer will give a false reading that the inside temp is warm. *The water line was not attached causing the basement to flood and the floor in the basement is bubbling from the water damage. **Personal items in the basement were damaged or destroyed due to flooding. -The trim and paneling next to the steps to the living room has came loose and appears to not be attached properly -The latch to the bedroom door was not aligned properly so the door will not stay closed. -The entrance door appears to be out of alignment as the handle is hard to pull and the screen door rubs on the threshold. This is much worse when the stabilizers are up. -There is a line of staples sticking up from one end to the other in the carpet in the dining area. I located more than 50 of them. **There are staples sticking out of the paneling behind the mattress at the head of the bed. Reported twice but never fixed. -The board holding the hydraulic cylinders to the bed storage fell off the second time I raised the bed storage. Fixed myself -The plastic trim piece at the skylight shade appears to have been damaged when they put the screws in. Too many holes. *A crack has appeared in the siding on the door side at the curve that forms the fifth wheel. Required body work. **The awning appears not to be aligned properly. When retracted it chatters and seems to be putting a strain on the motor. When retracted it is badly wrinkled as if it is wrapped crooked. I have had to use a ladder and realign this twice now. -The tile backsplash is pitted -Rear Basement-wire supports have failed and need to be replaced -Paneling next to living room stairs-Paneling keeps coming loose even after being repaired -Dining room slide and table-the slide is out of level-the table is more out of level-the refrigerator is even more out of level -Front basement-A wire is trapped between the carpeted divider and an aluminum stud. Eventually movement is going to wear the insulation from the wire. Could cause a fire. -Light on the front of the trailer next to battery door does not work. *Fiberglass laminate on the outside of the dining room slide has two large bubbles in it. Appears to be de-laminating. -Bedroom-The paneling on the right side of the bed is coming off. **Oven thermostat-The thermostat is not constant-Set on 375 one time and its 375 next time its 325 and at 350 it will not even heat. Is sometimes more than 50 degrees off setting. **Awning-after rolling the awning in and out several times it is so out of align it twists the support arms almost 180 degrees when rolled up. **Leveling system-If the RV is more than 1-1 1/2in. out of level the leveling system does not have enough power to push the trailer up to level. -Exterior trim, door side at the curve of the fifth wheel has come out of the track. *Two more bubbles have appeared in the side wall. Keystone has said this is cosmetic and will pay for it. Sent me a check for $1500 to just accept it. -Entry lock had to be replaced -Trim was falling off behind the couch -The screws holding the theater seating were barely attached and came came out causing the seating to detach and tip over during transport. Fixed myself The Trim above the dining slide came loose and was sticking out. Repaired myself. *And now the bed room slide has a really terrible leak. Fixed myself *Denotes items I consider to be major flaws *December 31 2020. Due to the strain on the awning motor listed above the motor has now failed and I cannot Retract the awning. Trying to contact Keystone as this was turned in for warranty and never fixed. Keystone sent me a check for $500 for all my down time. Show less