Keystone Montana 293RK reviews

Best Value for its weight and size. While its not a high end 5th wheel it is well built and designed with quality amenities. Wide open Floor Plan. The Trailer is very comfortable to pull and Easy to set up with the self Leveling system. Show less

Love my Highcountry BUT! BEWARE of Keystone RV Products! My High Country has had more than 20+ repairs during the 1st year of warranty and the dealer had it 130+ days of my Warranty! THE BIGGEST KICKERS WERE my CRE3000 Axle Alignment system fasteners/bolts came out while traveling in Wyoming out of the mountains. Could have been KILLED! My rubber roof 17 months of ownership was leaking into kitchen from the air/return under the central A/C to find out at a service center that KEYSTONE sent me to had a 3in dia. piece of roofing missing with a screw hole in the center of it where the factory tried to install the A/C and missed the return. they never repaired it and sent the coach out of the factory to LazyDays of Florida where I purchased it and the problem. Now I am concerned about black mold growing inside my walls and roof. Lets add the list of problems the 1st 6 months of ownership: toilet not holding water, screw under capret infront of bed, 10' exterior siding blew off 1st day of taking it off the lot (factory missed most all the sheetmetal of panel to attach to the unit), bedroom closet lite not working, no hot water, pantry shelving collapsed, refrig. moulding falling off, DVD stops in the middle of EVERY movie, window shades broken (most every one) in the down position and would not retract, recliner broken and hardware fell off under chair, kitchen pip under sink leaked, fuse box clicking all the time intermittently, living front window seal leaks, table splitting down center, large slide sticks and does not align outside at bottom, large slide makes loud banging noise upon cycling in/out, TV in livingroom always fuzzy when hooked to cable, large awning is coming out of framing at rear of awning, stove top floats during travel, large slide frt top cable got slack and broke, livinging room sound bar not loud enough and beeps, weather strip on outside RH cubbie door came down, stablizer panel does not stop showing error messages (had to reset 3 times), battery started dying about 1 yr of ownership and will not hold charge. I have owned 2 Keystone products; this unit and a 2008 Keystone Fuzion Toy Hauler (great unit)... I wish Keystone would agree to buy this unit back thru Lemon Law... Owner Relations is a JOKE,,, nothing but the run around. I paid myself for the repair to my rubber roof, dead battery & recliner repairs (2nd repair). THEY DONT CARE.... DO NOT BUY KEYSTONE EVER! Show less

This unit was bought in Feb 2016 and has been in for repairs for 10 weeks and 4 days. Quality control at Keystone is non existent. Refrigator was out for 5 weeks and we were stuck in Texas waiting for repairs. Was not done properly and now Keystone has denied any further repairs. FOR SALE sign goes on as soon as I retrieve the trailer Show less

2015 293RK. We've had this rig, our first 5th wheel, for a year now. Here's what we endured. Delivered with a crushed front drain pipe and missing undercarriage board. Chalked this up to something was hit when during the delivery trip to the dealer. Not noticed by the dealer. One drawer bottom was cut too short and did not fit into the drawer side channel resulting in collapsing and taking out the drawer below. Shelves in pantry collapsed as they were stapled with THREE staples over a 2 ft span. Also, stapled UP so they easily slid out. Weather stripping in three windows fell out. Shower door handles fell off. 2x4 cross support under the bed was cracked through and buckled. LCI 3.0 auto level has worked four times in a year. Dealer worked on it for days and contacted LCI for advice. Sent us on our way and WE contacted LCI who informed us the dealer never called back and the issue was voltage. Two batteries would not last 3 days dry camping and they died after four months. Short version: Defective converter. Tried to get in to nine dealers and none would see us as we didn't buy it 'there' Duh, we don't live in that state. Lost 14 fender screws as they simply back out. (Hint: put on a nylon nut and they will never comes loose). Standard equipment is "China Bomb" tires and one exploded at 35 mph exiting the freeway. Took out the fender and steps to the tune of $2700 in damage. Brochure lists the small couch as a hide a bed, but it's a storage couch only. Note: 2016 model 1.5 ft longer to accommodate the hide a bed. Funny to ask the salesperson "how do I open the bed?" and watch him rip it off the floor. Did know this before we bought. Keystone customer service is a lot of lip service. "Can't find a dealer to help you? I'll call them and set up an appointment" Only never to call us back. This only happened four times though. $18 LED light fixture went out while on the road with no phone service. Called first chance two weeks later. "sorry, you're out of warranty as of three days ago" NOTE: call the product manufacture....we found the lamps have a three year warranty. Slam latch doors: left side of both doors would not stay latched. Lock, pull...it's open. Outside of continuous headaches, we enjoy the rig when all is going well...not that often. Would I buy another? Hmmmmmm Show less