Keystone MONTANA HIGH COUNTRY 375FL reviews

Absolute Garbage, literally has been in the shop 5 times in a year for warranty work, save your money and stay as far away from Montana as possible, you will have nothing but problems and their support sucks too. Furnace, toilet, all 4 slides, slide covers, generator, contactors for interlock between shore power & generator started a fire, ladder ripped off the back the first time i went up, auto levelling system has been replaced 3 times, literally the worst piece of crap product on the market. Stay away! Show less

Very nice unit, and we are very happy with it. I do have a few comments, and recommendations. Exterior appearance is very nice, frameless windows would give a more streamlined appearance. Interior appearance is also very appealing. Light cabinets, and tasteful accents Some minor quality issues – • Free standing dinette o One chair leg was cracked o Table support post was cracked, where it attaches to tabletop. This looks as though it came from the factory this way, as it was glued and screwed back together. (Screws fell out, which is how we found this issue.) o These issues could have happened during transport to dealer, as chair’s and bar stools where not tied down. • One of the sofa’s was not attached and could slide forward. The L bracket that was used to attach it was installed backwards, not allowing enough screw engagement. Other sofa was the same way. • Sofa’s are pull out trifold sleepers. When pulled out, each section has different foam density, with the middle section being very soft. No way an adult could sleep on them. It cuts into your back. Totally unacceptable, considering sitting and sleeping are its primary functions. • Kitchen faucet was plumbed backwards, Hot and Cold swapped. • Ice maker in Samsung residential refrigerator, has two shut-off valves? One under the sink, and One was hidden behind a panel that needed screws removed to access. No documentation in manual to indicate its location. • Loft area had a couple of trim staples sticking out. Small kids could have been hurt on this. • Living area floor, would bellow up from the floor when the Furnace blower was on. On investigation, we found the vinyl flooring was not trimmed fully under the vent, and not taped or sealed by the duct. • Drawer latches in kitchen where not well aligned. I realigned and adjusted so they function properly. • Not all switches in control panel are labeled. Adding labels would be helpful. • Radio would not receive any stations. Found a bad cable adapter between radio and coax. Even when I replaced it, radio reception is horrible with the built-in antenna. I replaced it with a simple dipole, which now allows us to use the radio. • TV reception is horrible with the built-in omnidirectional antenna. • Vacuum hose provided with the central vac, would not reach the whole coach. A 30’ hose would work, if the main unit were located at the center. A replacement 40’ fixed the problem • Black water storage tank. 39 gal is not adequate for this size unit. Other mfg provide at least a 55 gal storage. • Black water tank above ¾ filled, starts to leak. Not Good. Dealer is handling this next month. Late Dec 2020 black water tank was replaced. Now July and so far so good! Like so others have said, if your not handy you will spend a lot of time at the dealers! Keep this in mind. Show less

We liked the floor plan. The biggest issue we had was the bedroom closet at the rear of the camper. One the first trip out any items placed on shelf fell off and the shelf dropped down due to lack of support. The clothes bar completely bent making it completely useless. I called keystone to report this design flaw and they took my information but never heard anything back from them. We reinforced all of the shelves and placed a center support for the top shelf. So far no issues with that any more. The front air conditioner did not cool down front part of camper and had to be taken to dealership for repair. The fireplace heater had to be replaced after just a year. There were no manuals provided for camper or lift system. I did have an issue with an error code on the lift system during a camping trip. Thank goodness I had tech person from dealer on speed dial. They were very knowledgeable and helpful. Show less

2019 Montana High Country 375FL new in Sep '18. Had it for 15 months now. Maiden voyage, the rear closet shelf and clothes bar broke completely off the wall and fell. Fixed myself by rebuilding and supporting from the floor of the closet up and supports in the middle of the shelf. Warranty replaced the front entry door as it was not aligned correct. Also replaced the bathroom door as it was dragging and out of align. Replaced bedroom door as it broke away from the wall. Break shoes in one wheel came apart. Warranty replaced entire wheel (2 sides). Aluminum siding that wraps under the underbelly broke out when screws pulled through the thin aluminum and the under skirting was dangling. Holes in the aluminum were completely ripped out. I fixed myself by removing all screws and using big washers on each screw so it wouldn't rip out any further. Tire blow-out after 6 months. Replaced all 4 tires then with semi-truck trailer tires. No problems since then. No manuals came with this trailer. I had to acquire all information from on-line sources and down-load manuals. Lippert 6 point leveling system is hard to learn, and extremely challenging when an error code happens. Again, no manuals. I had to figure out how it all worked with YouTube videos as the on-line manual really did not address how to fix some specific error codes. A year after taking ownership and a year after doing dozens of little fixes, staples, trim, and cabinet door catches, it snow a darn-good trailer. The manufacturer needs to quit doing things, bare minimum, like no washers over metal sheeting, or using more than just 2 staple nails to hold a closet shelf in place. Show less

BRAND NEW and is falling apart, slideouts RIPPING OFF the walls, supports not installed while RV was built, getting denied from warranty! Screens don’t fit frames, gouges in shower, Warenty person admitted it’s from installation people, warranty won’t cover, fireplace sends error code, leaks in BIG front picture window, air conditioner doesn’t work correctly, heat/air control would move temps up/down uncontrollably, shower guard installed backwards, problems with heater, door handles fell apart, molding fell off, this isn’t all the problems we have had... WORSE PURCHASE WE HAVE EVER MADE!!!! NEVER AGAIN!!! Beware of this company!!! Show less

I received our 375FL from the dealer (Mind you) and had to immediately bring it back due to a number of issues. Keep in mind that each round trip to the dealer is $60.00 in diesel fuel. (We live in hill terrain) Fist thing I did was I tried to unload it from my truck; I couldn't because the switch panel that controls the jacks and levelers shorted out! So i had to leave it hitched up and bring it back the next morning. Yup, this would be a sign to come. They took one from another camper until they could get a new one in. I got it home and after successfully unloading it, we wanted to show some family members the coach. The very first slide I opened up was the front living room slide. When I did, the fascia board fell off. The dealer had to re-staple it. The bedroom slide fascia board was split and needed to be replaced. A cabinet door had a bent handle and a crack and had to be replaced. The ice maker to the fridge will not work. Still waiting for that to be fixed. The screws for the wheel well skirting were loose. When I went to tighten them I notice that a lot of the holes were over sized meaning the self tapping screws were stripped out. I had to apply thread locker because my dealer sucks ass and said there isn't anything wrong with them. The outdoor screws to the slide trim were also loose. I went around and tightened all of the outside screws I could find as a precaution. The bed room slide is missing the side and top trim boards (Still going round and round with them because again, my dealer sucks ass). All in all i think the quality is very poor for such an expensive RV. I emailed customer service at Keystone and the response I received was "That's what your warranty is for". Not "WOW, I'm sorry to hear you are having so much trouble and are so displeased with your experience. I'll pass it along to the quality department head". I've honestly have gotten better responses from McDonald's mangers and I've spent far less to receive such a response. Sad, very sad. Lesson learned. Show less

I have owned my Montanna for a year now and is by Far the best rv that I have owned! Beautiful inside and out. Nice durable furrniture. Spacious bathroom with a awesome shower. Master bedroom with king size bed. Plenty of storage. I pull this beast with a f250 6.7 powerstroke and it pulls very nicely. I will definitely buy a Montanna again. Show less

The absolute worst FW i have owned. I have had 2 other Montana\'s, an 02 and an 09 and now this POS 16. the wall was pulled apart by the slide, wall beam not welded properly, closet fell apart, recliner broken, roof coming off screws striped,moldings coming loose, sound system is terrible, window shades falling apart,A/C wired wrong,front thermostat runs rear A/C, rear thermostat runs front,shower faucet striped and leaking, I have seen better quality in a $4000 Coleman, but i paid substantially more. To say i\'m disappointed, would be an under statement. It\'s So SAD. BEWARE!!!! Show less

Absolutely nothing wrong with this camper. It has enough room to live in and be comfortable. Lots of quality in this unit, outside and inside. Iwould recommend this to anyone in the market for a well built and quality thru out 5th wheel. Show less

I own one and my wife and I "love" it. All the room you could possibly want in a RV. Really like the front living and the 5 slides. Very good quality in this unit inside and out. Show less