Keystone MONTANA 3950BR 3950BR reviews

This is mostly about Keystone RV company but touches on some specific quality problems we've encountered. We purchased this 5th wheel used in 2020 (model year 2016) and have had problems with Keystone themselves in our attempts to learn ANYTHING about it. The waste tank valves (cable valves) are the worst of everything with this camper. Had 3 'certified techs' look at/fix the valves only to still have to rely on the last resort exit valve as the black valve won't seal (to the tune of $500+). The next is the flimsy siding which saves weight but looks wavy/terrible after a couple thousand miles. After that is the entry door which has somehow gone out of shape and no longer closes. This is only a 5 year old vehicle. The lack of usability in this camper is amazing, pump switches placed in odd locations, mystery storage areas with no real plan of what they do... and the list goes on. Show less

Ordered a brand new 3950br legacy edition/4season and have over 35 items that need fixing or were not included as ordered including correct furnace,floor insulation missing completely and the list goes on.keystone rep does not return calls. Over 20 calls to him. Worst customer service I have seen. The quality in rv is extremely poor and I would advise buying a another brand!!! Show less