RV Type
Make and model
Floorplan
Year
Keystone MONTANA 3790 RD 3790RD reviews
Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
4 ratings and reviews
Voted most helpful review
Patricia Fontenay
Colorado
Reviewed on August 28, 2020
RV reviewed
2020 Keystone Montana 3790RD

3.0
My husband and needed to have a lifestyle change and Decided to buy a 2020 keystone Montana High Country. It was very pretty. When it was time to get it they said that something in the air conditioner was recalled. Then I was bringing belongings into the camper and noticed the panels in the closet...read more
My husband and needed to have a lifestyle change and Decided to buy a 2020 keystone Montana High Country. It was very pretty. When it was time to get it they said that something in the air conditioner was recalled. Then I was bringing belongings into the camper and noticed the panels in the closet were Very damaged. Days later we found out there was structural damage. We were offered an upgrade at no extra cost which was nice to a Montana 3780rd. We put in a direct tv satellite $3500. We were told that it was completely wired for this. After we left and had direct tv come out, they said that the wiring was not correct and there were too many duplexes
In the wiring. Also the dish wasn’t installed properly. This had to be completely rewired. The built in usb chargers were wired backwards, then the batteries wouldn’t charge. We found out that the cable from the power center to the battery was bad. They have to cut the underbelly out to replace this. I really don’t think that the manufacturer has qualified people building these rigs. I would not recommend the Montana to anyone. For 3 months now the problems haven’t stopped. I have made my complaints known to the dealership and Keystone. Keystone has no interest in compensation for all the time and trouble I have gone through. Do not buy a new keystone product
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
J stafford
Nevada
Reviewed on August 17, 2020
RV reviewed
2019 Keystone Montana 3790RD

4.8
This unit is beautiful and high quality. It has incredible storage especially with the slide out storage compartment under the back living area. There is plenty of room in the interior and separate kitchen and Living room...read more
This unit is beautiful and high quality. It has incredible storage especially with the slide out storage compartment under the back living area. There is plenty of room in the interior and separate kitchen and Living room area.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
Mike McDowell
Tennessee
Reviewed on August 10, 2020
RV reviewed
2019 Keystone Montana 3790RD

4.0
Like the livability of my unit but many issues to start the adventure. 3 moldings popped off. Frig was missing shelves for 1 door. Clothes rod fell down in closet. 2 windows were missing shades. 1 aftermarket slide cover will not roll up. Antenna snapped & not covered by warranty. All within 7 days...read more
Like the livability of my unit but many issues to start the adventure. 3 moldings popped off. Frig was missing shelves for 1 door. Clothes rod fell down in closet. 2 windows were missing shades. 1 aftermarket slide cover will not roll up. Antenna snapped & not covered by warranty. All within 7 days of purchase. Manufacturer only says warranty requires unit be taken to an authorized dealer & left a minimum of 6 days. Not suitable for someone living full-time in their product.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
Voted most helpful review
Heidi
California
Reviewed on July 2, 2020
RV reviewed
2019 Keystone Montana 3790RD

2.4
We bought a new Montana 3820FK in 2017...after 7 years of being a 2006- we bought that one used in 2010.
We had so many issues we had to finally contact an attorney and get a replacement from Keystone ..Lemon Law. No one could fix them..
They finally gave us a new one 3790RD 2019 (the old model...read more
We bought a new Montana 3820FK in 2017...after 7 years of being a 2006- we bought that one used in 2010.
We had so many issues we had to finally contact an attorney and get a replacement from Keystone ..Lemon Law. No one could fix them..
They finally gave us a new one 3790RD 2019 (the old model was discontinued) and this model is so poorly built I regret ever haven chosen to purchase Montana again.
Such a great experience with the old used model and nothing but disappointment with these 2 new models.
2017 3820FK -Owned for 2 years
1. Slides would come out on their own...on the freeway.
Every 30 minutes. We tried to have that fixed 7
times through 2 different repair shops (dealer -
Holland motors in San Marcos, Ca. and independent
who was so much better but still couldn't fix
it)before giving up and being pulled over by a
police officer. That's when we contacted the
attorney.
2. Slides wouldn't open when we got to our campground
..3 times.
3. Refrigerator stopped working 3 times
4. Hydraulics leaked
2019 3790RD -Owned for 1.5 years
1. Wood paneling inside the coach is peeling...Its
contact paper- really??? On the doors and cabinets.
Happening now..
2. All of blinds have fallen off at least once off the
ceiling hardware their guides and the pulls fell off
the blinds as well. Fixed twice
3. Flooring is puckered and coming up. Fixed twice,
happening again.
4. Cabinets have pulled apart where the Rear living
meets the kitchen.. behind the recliners come out.
Fixed twice - broken again
5. Closets and door hinges disconnect from their
guides.
6. Dining table leans towards the floor. Not enough
support.
7. Telescoping TV leans to one side, won't close
properly.
Just so poorly built. Makes us wish we had just kept the old 2006 Montana - we never had these quality issues with it and so disappointing after lemon lawing the second one. Montana/Keystone said they spent so much time quality checking before giving us this replacement.
What a joke.
Heidi
Livability
3.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
2.0
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