RV Type
Make and model
Floorplan
Year
Keystone MONTANA LEGACY 3811MS 3811MS reviews
Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
6 ratings and reviews
Voted most helpful review
Rodney Spohn
Reviewed on January 21, 2023
RV reviewed
2019 Keystone Montana 3811MS

3.4
Bought our unit new and as a whole we love it. There are a couple issues though - the one year warranty. After a couple months of use it went in for repairs mostly due to cabinet quality. They keep it for month and didn’t repair several places the veneer was pealing. I’m order to enjoy the Rv a...read more
Bought our unit new and as a whole we love it. There are a couple issues though - the one year warranty. After a couple months of use it went in for repairs mostly due to cabinet quality. They keep it for month and didn’t repair several places the veneer was pealing. I’m order to enjoy the Rv a little we hesitated to take it back in right away. We didn’t really get a chance to use it enough to get to know the Rv and find other problems. At this point the cabinets are really the only reason I wouldn’t recommend Montana. It’s sad the money spent and have to live with such poor quality. One year is just not long enough when repairs take so long. Time should stop while in the shop not being able to use. It’s only in the manufactures benefit to allow the dealer be so slow.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Phil Friedli
Tennessee
Reviewed on August 7, 2021
RV reviewed
2018 Keystone Montana 3811MS

5.0
This has been a great unit we purchased it to full time in an its done just that our decision to move to a park model on our RV lot is the ONLY reason for the sale the layout is great with a nice master suite
Sofa in master great options for what ever type of camping you have in mind tows great...read more
This has been a great unit we purchased it to full time in an its done just that our decision to move to a park model on our RV lot is the ONLY reason for the sale the layout is great with a nice master suite
Sofa in master great options for what ever type of camping you have in mind tows great
Large bathroom area with hall way in master
It’s a must see unit save $1000s over a new unit
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Wendy McIntyre
Minnesota
Reviewed on February 3, 2021
RV reviewed
2018 Keystone Montana Legacy 3811MS

5.0
We have owned many Class A Motorhomes and this was our first 5th Wheel. We did a lot of research on all makes and models before choosing this particular 5th Wheel. What sold us on it was it's stunning appearance from the exterior and once we stepped inside we were in love. The amenities...read more
We have owned many Class A Motorhomes and this was our first 5th Wheel. We did a lot of research on all makes and models before choosing this particular 5th Wheel. What sold us on it was it's stunning appearance from the exterior and once we stepped inside we were in love. The amenities superceded all our expectations and the detail to craftsmanship said "BUY ME". We have not been disappointed with it in any way and are only selling it because of retirement and wanting to live in our Florida home instead of camping. It is quite functional for year round living but we have 6 grandchildren and a need for more bedrooms when they visit us. It also pulls better in the wind than any of our 40' class A motorcoaches ever did. It's a 5 star 5th Wheel!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Tom Thorpe
North Carolina
Reviewed on June 11, 2020
RV reviewed
2017 Keystone Montana 3811MS

3.0
2.2018 Bought
3.2018 water leak
3.2018 stove top broke
5.2018 Oven broke
5.2018 front fireplace broke
7.2018 awning fell off
8.2018 black tank valve jammed to dump
12.2019 chair broke
1.2019 tank level indicator display went out
2.2019 bathroom faucet broke
7.2019 rear Ac broke
6.2020...read more
2.2018 Bought
3.2018 water leak
3.2018 stove top broke
5.2018 Oven broke
5.2018 front fireplace broke
7.2018 awning fell off
8.2018 black tank valve jammed to dump
12.2019 chair broke
1.2019 tank level indicator display went out
2.2019 bathroom faucet broke
7.2019 rear Ac broke
6.2020 front ac broke
Multiple other cosmetic
Not as good as my 2006
Stay away.
Livability
4.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
Voted most helpful review
Faye
Minnesota
Reviewed on April 2, 2020
RV reviewed
2018 Keystone Montana 3811MS

1.6
I'm so disgusted with this unit. Within the first year after purchasing this new unit, all interior doors were ruined. They wallpapered the doors - which looked nice when we bought it, but the glue let loose and the paper started falling off. Now a few months later, the paper in a couple other...read more
I'm so disgusted with this unit. Within the first year after purchasing this new unit, all interior doors were ruined. They wallpapered the doors - which looked nice when we bought it, but the glue let loose and the paper started falling off. Now a few months later, the paper in a couple other areas are coming loose. Two of the window shades also ended up on the floor. Keystone refuses to stand behind their product. Quality gets zero stars. Standing behind their product gets zero stars also. Beware!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
Susan Phillips
Texas
Reviewed on April 11, 2019
RV reviewed
2017 Keystone Montana 3811MS

5.0
We were full timers for a while and traveled and lived in this trailer. It has all the comforts of home except a dishwasher. We are selling ours because my husband is partly disabled and can no longer manage the set...read more
We were full timers for a while and traveled and lived in this trailer. It has all the comforts of home except a dishwasher. We are selling ours because my husband is partly disabled and can no longer manage the set up.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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