Keystone Impact Travel Trailer reviews

DO NOT BUY A KEYSTONE PRODUCT. !!!!!! We noticed damage to our siding while returning from Florida in March. Stopped at the dealer on the way home and stated our warranty had run out 5 weeks prior and to call insurance. Camper assessed at licensed RV dealer, as dealer we purchased from has poor reputation for service. It was found that the camper was TOTALED. The awning rail was installed below the fabric bead. The edge molding was installed too low, several screws not into structure only into fiberglass siding and no brutyl tape under extrusions. Water had been leaking under the screws for three years and has delaminated siding and rotted the floor. Insurance denied due to manufacturing defect. Keystone would do nothing even though it was built wrong. Dealer also contacted Keystone stating it was a manufacturer defect and Keystone still denied to assist in any way. Dealer has been working with us however we will take a huge loss of over $10k and we still over over that on the camper as it’s only 3 years old and totaled. STAY AWAY FROM ANYTHING TO DO WITH THIS MANUFACTURER !!. Show less

I used my toy hauler to haul my bike and my golf cart, not at the same time to rallies. First the back room was so hot we couldn’t use it until we added another AC , left my golf cart in the back of the trailer for a week then saw a crack west to east by the door going into the back, trim has been falling off, then the motor on the awning went out , only one speaker works outside wiring issues, a tire blows out , the wall behind the stove is leaking so the counter top is buckled up, know the floor in the back room is so soft you can’t put anything in the back. So I started pulling up the floor and it is made of press board. The floor was getting wet from underneath. This has been a night mare after the first year warranty went out. My toy hauler has only been used about 10 times and the rest of the time it sets on a slab in my back yard Show less

I bought this camper new from Camping World, first mistake. Immediately I started having water leaks. They would keep the camper for about 3 months and claim the leaks were repaired. Then I noticed the front cap was delaminating and because of water damage. When I told Camping World about it, they stated I had not done proper maintenance to the roof. They did the roof each year. The last leak was where the kitchen sink attaches to the grey water tank and the 90 degree pvc fitting was not glued so it came off and eventually damaged all the flooring in the kitchen, bathroom, and garage area. Contacted Keystone and was told they would do nothing because my camper was out of warranty. I camp quite a bit and I tell EVERYONE, don't buy Keystone because they are built cheaply and they do not back their product. Show less

We got this RV April 30 2019 have had so many issues with it. We found holes in floor that you could see the ground through sent pics to Keystone and they said that it is normal and my responsibility to seal any holes(we found several) now I have it in shop with 2 windows leaking so bad that my $1500 mattress got wet and they offer me $250 to cover it the water leak is so bad that the shop Forman has said it is delaminate and Keystone keeps asking for pictures they are trying to decide to pull back flooring to see if it got wet, I am positive it has. The dealer asked for more hours to investigate but they say it’s out of warranty now even though it was in the shop long before that date. I will never purchase a keystone product ever they are junk. Also I have had to cancel 2 trips that we had set up and coming up on a 3rd Show less

I purchased my V29 in May 2019 from Florida. It was my introduction into the RV/Camping world. I loved the layout and affordability of my toy hauler and was excited to start camping/year round living. I got it the MA and the DVD/CD player would not work. I eventually got it fixed at a dealer in NY, only to get back to MA and the DVD player still didn't work. About a week ago, mid May, I woke up to a puddle of water in my bedroom, which is adjacent to the bathroom. It appears to be a leak from the shower faucet. I have a call into the dealer to have it looked at and repaired. I have had the unit for about a year and I have noticed some "settling" within the unit. Throughout the unit, I have noticed the finished nails begin to poke through the paneling. I have also noticed the framing of the doors beginning to separate. I initially liked the layout of the bedroom and the height of the bed wasn't an issue, but as time goes on, it's not too easy to get up into the bed. Overall, I still love my unit, mostly because I enjoy my personal space and the freedom to travel, but will do a lot more research on my upgrade. Just fruit for thought. Show less

Well let me tell you my experience with this RV, got it about a year ago sales super friendly service great crew, but as to the actual RV we paid about $65k with all the towing needs. 3 trips so far and after each trip it had to go to shop for repairs, with 1extra trip to find any holes due to a complete infestation of love bugs the service dept. did a great job of cleaning them out and found a gap and heater duct come lose and with thought we had it fixed and then found out factory denied and fault. Well let me tell you we went for a 4 night trip and found other holes to watch a mouse had died between the floor and sub floor and had to deal with the odor. The dealer has sent pictures of all of this and my RV sits at the dealer waiting for thier decision. I want them to buy it back and get me a new RV I no longer want this model not sure if I even want a Keystone or not Show less

I am 6ft and 190 lbs. Steam turbine engineer This is my first Toy Hauler TT and I am extremely disappointed in build quality and the layout of this camper. the bedroom is not user friendly at all. you will need to crawl on the mattress to get the sheets on because you can not get around the sides. THE LAYOUT DRAWING THAT KEYSTONE SHOWS ONLINE IS NOT ACCURATE. the closet space is minimal at best so you will have to keep your folded up clothes on the platforms that are on both sides of the bed. the bathroom layout is by far the worst part of this camper. the shower is extremely undersized and the drain side is soft where I feel like I am going to fall through. if you sit down to use the toilet good luck bending over to clean yourself. you will have to prop the door open or you will hit your head. speaking of doors the main entry, bedroom and bathroom doors all open into each other. if you plan on living in this for any extended period of time then your better off removing the one to the bed room and bathroom. the kitchen lacks counter space and it lacks cabinet space. during the summer months the one AC unit in the kitchen WILL NOT COOL THE CAMPER. you can plan on a bedroom being overwhelmingly hot and the garage side to be overwhelmingly hot. I opened up the AC unit to see if there was any blockage and found nothing. On side note there was poor craftsman ship with the tape job keeping the air in the ducts air tight. I figured I will just have to get a second AC unit.... but now that its winter time I know what the problem is. THE CAMPER IS NOT INSULATED AT ALL!!. I can set the "poorly placed" thermostat in the "dead air" hallway to 75 and the camper will not stay warm. I took a thermal gun around and was looking for cold spots....and I found them all. every window is JUNK and I had to put up REFLITX and the walls in the camper are poorly insulated as well. outside temp was 30 and the walls inside were 45deg. I opened up the panel under the bathroom sink, cabinet, fridge, furnace and the sink and to my amazement I was able to see the kind of work went into this 50,000$ cmaper. sawdust, screws, and giant gaping holes in the floor are just the start. the internal walls are 1/16 to 1/8 thick. the floor is 2 inches thick and the walls to the outside is 2 inches thick. I can ramble on about this camper but I think you get the point. do not buy a KEYSTONE THIS CAMPER IS JUNK. THE QUALITY OF BUILD IS JUNK. THE PARTS THEY USE ARE CHEEP I do not expect this camper to last a year before it falls apart. PS sorry for the poor grammar. Show less

1 year after purchase , counter tops , rolled up off the surface , mounding through out warped or simply fell off , dinning table wilted like a dead flower , I do not have any leaks and is stored in dry storage and put damp rid bags in there weekly , we then discovered a white fuzzy mold over every thing . The dealer will not look at it because the warranty is up , I the. Told the service manager I purchased the five year extended warranty for $ 3100.00 and surely that will cover it , I was told it is cosmetic and it will probably not cover it . Very disappointed with the lack of compassion and service on this product , I will be cancelling the extended warranty as a result of the lack of service I received from the dealer . Don’t buy this product it was made with inferior Products and craftsmanship . Show less

The Keystone Fuzion Impact 312 Toy Hauler is an amazing trailer for those who like their toys or need extra open storage space. First, it has a great open floorplan with bedroom up front, the garage is a generous 12' with a door in-between the garage and the main living area. This keeps the toys separate from the living area and/or gives people maximum privacy if someone is using the queen beds in the back. Its like having your own apartment! The 2 garage area electric beds can be raised to the ceiling to give room for the toys, and lowered to use the bottom one as opposing couches. Lower the ramp, drop the built in back screen and its feels like having your own outside porch! Most travel trailers do not have a generator and require buying a loud heavy portable one that you have to haul so many extra gasoline and/or propane tanks if you enjoy dry camping. The Impact 312 by Fuzion has a hefty Onan 5500 built in that easily runs 2 air conditioners plus lights. Its 30 gal. onboard gas tank fuels the generator as well as you can use its outside fuel station to fill up your toys. The fresh water capacity is a generous 106 gallons. The leather sofa in the living area has 2 recliners to make camping comfortable which are heated at a touch of a button and the blue LED lit up cup holders as well as under sofa lighting add an extra classy touch. The kitchen is ample enough to cook your meals and serve on the kitchen bar area or use the fold up matching table for sit down meals in front of the sofa. The two slides give plenty of room to walk around. The long awning outside is lit with LED lights to enjoy sitting outside on warm summer nights. This is a awesome sharp looking RV for families as it sleeps 8, or a couple who want extra room to move around in the back. Show less

We loved our Keystone Impact Fuzion toy hauler. We made several tript to Daytona Beach FL and hauled our motorcycles safely. Having a separate bedroom in the back allowed my adult daughter to have her privacy and we had ours in the front bedroom. This is a home and you could just go anywhere with your toys and live in luxury. Show less