Keystone 28RLS reviews

We own a 2017 Cougar rls. We search for this particular floorplan. It has large windows, 2 recliners, a large walk through bathroom and king bed. It light weight and can be towed with a half ton truck. We towed long distances and often took grandkids with us. Great floor plan! Show less

Use ours about 25-30 nights a year, including about 5 nights a year offroad (4x4 needed). Replaced the toilet with a full size elongated bowl (our choice). I had to redo nearly all the cabinet slides and supports within two years, partly due to the offroad places we go. Got a surprise on the first dumping as the black and grey water labels are switched. Layout is great, bathroom is great, shower is the right size for me (6'5") and it is so nice to be able to use it fully without unhitching or putting the slideout out for those quick overnight stops. Show less

RV HANDLES NICELY VERY LIGHT AND EASY TO TOW. I LIKE THE FLOOR PLAN ALTHOUGH THE BEDROOM IS A LITTLE TIGHT. EVERYTHING HAS WORKED FINE ON RV, WE HAVE ENJOYED IT. THE ONLY REASON FOR CHANGING FROM THIS RV IS WE WANT TO GET A 5TH WHEEL TO DO MORE TRAVELING. Show less

We have owned a Cougar X-LITE 28RLS and have loved it. Plenty of room and well built Keystone trailer. It is one of our favorite floor plans. It has a large bathroom and shower, Ton's of storage. The trailer pulls so nice you have to remind your self it's back there. I purchased two trailers before finding this one. And it fills all our needs. I would recommend this trailer to anyone starting out for there first travel trailer. You won't be disappointed. Show less

We purchased this trailer new, from the showroom floor. As we used it more, we found it to be well made with few issues to report, except that after 2 1/2 years the one slideout has begun to jump and wobble going in and out. We've had two RV service departments look at it, the second stating that the slide needs be removed, a "new wear bar" installed, and the slide be reinstalled.$2500-3000 is the cost. Every three years? I found a Youtube video showing how to install rollers, (which the slide mechanism mfr says should have been used to begin with.Have yet to receive rollers, hope that's a good fix. Tried to discuss issue with Keystone but they said talk to dealer. Dealer service writer says have tech see it. Cannot discuss issue with technical folks at any stage of this situation; just pay another tech and take what he says...I know what's wrong with it and just want a relationship with Keystone for remedying their defective design that they can agree with. Will look for another brand to try to develope loyalty with. I always was willing to talk to a customer in my trade. Why do these companies fear us and avoid us, is it because they do not desire repeat customers? Show less