Keystone Cougar High Country 5th Wheel reviews

We've owned this rv for 2 years. Very easy to pull and easy in/ out of gas stations. It's the perfect size for 2 adults but will sleep up to 6 people. We've never had an issue with it but saw a Keystone Cougar 24rds model that had a u shaped dinette. The rv is about 2ft longer and will accommodate our adult daughter sleeping in the dinette. We purchased this one and now need to find a new home for our other one. Nice rv! Show less

Loved this camper for what we used it for. We lived in it while we built our home in Ringgold, Georgia and it was the perfect floorplan for our family of four. The extra room in the middle of the floorplan was great. The king size bed in the bedroom was definitely helpful with plenty of storage and a washer and dryer hook up. Show less

We've owned this RV for 3 years and bought it from the original owners that were full-time campers, so it's gotten good use and it's held up really well (with good maintenance). We have loved the comfort, the systems work well and repairs have been minor and mostly preventive, and in line with expectations. The layout is ideal for a couple or small family to live in close quarters without crowding: separate bathroom sinks and cabinets and a full standup shower; twin theater seats and a full sleeper sofa; the living area is in the rear and the bedroom is in the front, with a spacious king bed and full closet. There are 3 slide-outs to expand the space inside. Ours has awnings over the slides that keep the tops clean and protected. The kitchen has a full pantry with motion light and an island sink for valuable counter space. It has a large oven and cooktop with full-size microwave and a full-size residential refrigerator that's way better than the "RV refrigerators." There's a lot of storage room in the main pass-through bay underneath, and more in the front. A 2" hitch is on the rear for bikes or cargo. The High Country model has enclosed water and waste tanks with heaters and a robust gas furnace. There is a heat pump AC in the bedroom that cools and warms, and a conventional AC unit in the living room. The water heater can operate on gas or electric power. An electric fireplace in the living room adds warmth and mood on chilly nights. The trailer tows great with my diesel RAM. The pinbox does the job to keep the ride smooth, and the trailer brakes are reliable. I bought the unit out of warranty, but Keystone has been good about remote support when I've called with a question. Show less

We love our RV but quality issues have cost us. Month #1 LEAK caused belly of RV to fill with water Recliner had to be replaced due to poor construction Icemaker broken, now water filter broken Weatherstripping coming off slides Awning motor not working Awning cap fell off twice LeD light strip fell off island Kitchen exhaust fan lid cracked Holes in bedroom carpet area Moulding in living area on slides came off Windows difficult to open Ladder to top bent Brakes on RV messed up Leveling battery disconnect switch went out Roof needs caulking These are problems since Day 1 for the last 15 months. Service center has been great but too many trips to get repairs... Show less

We bought the 5th wheel new in July. When we went through our walk through the slide wouldn't open, so we had to go back for a different walk through a few weeks later. Luckily for us, it was raining that day, because the bathroom skylight was leaking heavily, so we postponed again. When we got back to the dealer again for the walk through we water heater wasn't working, so again we postponed the walk through. Come to find out Keystone never wired the water heater... so we finally go to our walk through months later and the shore power didn't work. The socket wasn't wired properly.. so once again we left it at the dealer... so now we were pushing our Christmas in Arizona back because we were looking at mid-December for the walk through. All this time I was calling Keystone trying to get them off their hands and pay for the repairs. They did eventually, but it was months waiting.. Now, after our 4th camping trip the auto leveling system isn't working... Of course, it is out of warranty, because the 1 year warranty ended 4 months after we took possession of the camper. We are looking to upgrade now, but I will never buy another Thor (parent company) Product again, and won't even look at a Keystone. Show less

This is our second Keystone RV product. First one was Raptor 2004. Sold it after 7 years. I've been searching for a RV that checks all my boxes, weight, length, space, quality and price. We just bought Cougar and took it for a test camp close to home at Lake Tobosofkee in Macon Ga. Love my new camper. It's all that and more. I don't have anything negative to say about it yet. My favorite parts are the unique bathroom for a camper this size. Feels like a space you'd find in a Class A. Very roomy kitchen and living space, lots of storage. Show less

I I purchased an RV and was immediately captivated by this floor plan. If you have children or a large family, this RV provides ample space for enjoyable family trips. It tows smoothly without any issues, which is a testament to its quality. Since this is my first fifth wheel, I don’t have much to compare it to, but it surpasses any bumper pull I’ve owned. Show less

The floor plan and layout is very useful and the outside kitchenette has been very flexible and frequently used. Towing this 5th wheel RV is very easy compared to pull behind units. The bunkhouse has proven to be extremely comfortable and versatile. Show less

The floor layout is very livable. In very hot climates you will need dual air conditioning units. The heat is gas, however you can turn on the electric fireplace and the heat will easily make its way up to the front bedroom. The trailer wasn't well inspected by the dealership when they received it from the manufacturer. During the first two trips we had several issues with drains leaking and water lines leaking. We have had a couple of issues with the computer system that took quite a while for the dealer to resolve. There was a concerning issue with the top rear edge. The trim was not screwed down properly so I had to add a couple of screws to the ends and re-caulk the entire length. The tv that came with the unit was one of the worst I have ever seen. It came with the one piece four step fold down stairs. They are pretty hefty and very difficult for my wife to put down. I purchased the manual hydraulic lift assist kit and installed it myself. It really makes it much easier to raise and lower the steps. It is very easy to pull and tracks very well. Quality control was very lacking and some of the documentation from the manufacturer was incomplete or incorrect. There was a lot of confusion and issues with the leveling system so I had to contact the manufacturer of the leveling system; this company was Lippert. With their assistance I was able to figure things out. However, the design of the leveling system was really bad for being a modern automated system. Show less

The floor plan is perfect for me and my dog. It has some nice features like solar panel, blue tooth and plenty of storage. However, quality of the construction has been horrible. I have had blinds go bad racks falling of the wall, trim failing all over the unit, roof problems within first 6 months, etc…common phases I hear frequently at the parks I travel is “ they don’t build them like they use to”! When I have been asked about my unit, I say simply don’t waste your money! I understand that there are about 4 major manufacturers, but I certainly have not been happy with Keystone. Show less