RV Type
Make and model
Floorplan
Year
Keystone COUGAR HALF-TON 25RES 25RES reviews
Liveability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty
1.0
Reviews
Stars Refinement
7 ratings and reviews
Voted most helpful review
Steve Veneziale
Reviewed on July 12, 2023
RV reviewed
2023 Keystone Cougar Half-Ton 25RES

3.2
You would think a brand new RV with a 6000$ Solar system would be delivered to the dealership in Operational condition. The Keystone Company is responsible for my systems faulty installation. Now the dealership has to back track their bad work and try to repair it...read more
You would think a brand new RV with a 6000$ Solar system would be delivered to the dealership in Operational condition. The Keystone Company is responsible for my systems faulty installation. Now the dealership has to back track their bad work and try to repair it !
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
Voted most helpful review
Don Rule
Reviewed on July 9, 2023
RV reviewed
2019 Keystone Cougar 25RES

2.4
This RV was at the dealership within the first six months. After that it went to the factory then returned to the dealership, this process took 16 months. We have had it out 3 times since then and now the fresh water tank has developed a leak in the bottom. This experience has been the worst that...read more
This RV was at the dealership within the first six months. After that it went to the factory then returned to the dealership, this process took 16 months. We have had it out 3 times since then and now the fresh water tank has developed a leak in the bottom. This experience has been the worst that we have had. If your thinking about a camper I would NOT recommend a keystone product.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Fawn Peace
Oregon
Reviewed on June 6, 2022
RV reviewed
2021 Keystone Cougar 25RES

1.0
The manufacturer released this unit without having conducted any quality control measures. Windows and slide leaked for the first several months. Dealer had to seal entire unit and noted seal was nonexistent.
The HVAC and A/C systems are integrated into the most ineffective control system (in...read more
The manufacturer released this unit without having conducted any quality control measures. Windows and slide leaked for the first several months. Dealer had to seal entire unit and noted seal was nonexistent.
The HVAC and A/C systems are integrated into the most ineffective control system (in Command) in what can only be concluded as to prevent consumers from being able to have a bypass system for operating these 2 very important appliances. Issues with Zone temperature readings prevent the operation of heat and air.
Worst RV purchase in my life and I’ve had 4. Would never buy Keystone again.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
Voted most helpful review
BRYAN HARTLEY
Virginia
Reviewed on July 1, 2020
RV reviewed
2019 Keystone Cougar Half-Ton 25RES

5.0
The 5th wheel Cougar half ton is very easy to tow. Hardly know its behind you. Will sleep (4) very comfortably. Only takes about 15 minutes to set up. The queen size bed and full shower are very nice perks. Features indoor and outdoor stereo system. Captain chair recliners are very comfortable and...read more
The 5th wheel Cougar half ton is very easy to tow. Hardly know its behind you. Will sleep (4) very comfortably. Only takes about 15 minutes to set up. The queen size bed and full shower are very nice perks. Features indoor and outdoor stereo system. Captain chair recliners are very comfortable and recline almost to the point of being in a bed.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Ralph Casiello
California
Reviewed on November 17, 2019
RV reviewed
2017 Keystone Cougar 25RES

4.8
Great floor plan with dedicated living room. Large shower and bedroom
Tows great with 2500 Cummins, barely even know it’s there. Tracks great in high winds and when passing big rigs.
Tons of storage underneath and inside the coach
Overall quality is decent for this price range. No major...read more
Great floor plan with dedicated living room. Large shower and bedroom
Tows great with 2500 Cummins, barely even know it’s there. Tracks great in high winds and when passing big rigs.
Tons of storage underneath and inside the coach
Overall quality is decent for this price range. No major issues just being picky. They could take a little more time with some things to clean up the finished product.
I’d buy it again, no regrets.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Jeannie Everding
Wyoming
Reviewed on July 3, 2019
RV reviewed
2019 Keystone Cougar Half-Ton 25RES

2.6
I would not give a recommendation to buy the Keystone Cougar. Aside from the fact that it must have been built by blind contractors, the materials used are very cheap. We have taken the Cougar in many times for repairs. The drawers under the dining area were not secure. When we drove the Cougar...read more
I would not give a recommendation to buy the Keystone Cougar. Aside from the fact that it must have been built by blind contractors, the materials used are very cheap. We have taken the Cougar in many times for repairs. The drawers under the dining area were not secure. When we drove the Cougar to our campsite, the drawers had jammed into the kitchen causing damage. The shower runners to the door were placed in backwards, causing water to flood the bathroom. The commode pedal broke off causing water to again flood the bathroom. the sink was leaking in the bathroom, the shower wand blew up in my hand. The hot water did not work until we brought it in for repairs and they fixed that problem. The propane bottle door came loose off its hinges. The air conditioner doesn't work well unless its already cold out.
The AM part of the radio doesn't work.
The outside faucets were leaking. The awning came away from the camper.
All in all, if I could get my money back for this horrendous purchase I would ask for it.
So apparently buying a new camper was worse than keeping our prior one.
Don't buy this camper!!!!
Livability
3.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
Michael
California
Reviewed on March 5, 2019
RV reviewed
2019 Keystone Cougar Half-Ton 25RES

3.6
Just brought home this beautiful 29 foot 5th wheel. Have not moved it yet but going over the unit with a fine tooth comb, it's very apparent the whole factory was stoned on the day they made this. The funniest thing was the lock on the battery compartment was upside down so it did not lock. I...read more
Just brought home this beautiful 29 foot 5th wheel. Have not moved it yet but going over the unit with a fine tooth comb, it's very apparent the whole factory was stoned on the day they made this. The funniest thing was the lock on the battery compartment was upside down so it did not lock. I can't believe there was a quality control guy of any quality working that day. Anyway, I hope its not what I think this is going to be because it is a really well thought out design. More later
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
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