Keystone COUGAR HALF-TON 22MLS 22MLS reviews

Love the layout. Overall construction quality is average. Several trim pieces have had to be replaced, table had to be screwed back in the wall after the first trip. Shower leaked from not being sealed properly. Cabinet construction is not the best. Tankless Water heater is too far from the shower and kitchen so it is a 20 second wait for water to heat up. However, the size of the unit and the overall layout are wonderful for a couples camper. Show less

Immediately after purchasing new last year the front cargo area filled with water and water leaked from the front window onto the bed. Took it back to the dealer (who has since been bought out during it;s bankrupcy) and they said factory did not seal it the front cap. This took 2 months to resolve. At the beginning of this season I had the roof inspected by a licensed tech and inspector and discovered the TPO membrane completely delaminating and bubbling. The RV dearler said roof needs replacement. KEYESTONE DENIED coverage multiple times. I still own the trailer, still using it and watching the TPO bubble off. Many other issues like water pump, on demand heater. This trailer is garbage. Show less

We went cross-country in this perfect couples trailer. We were always able to comfortably get to every part of the trailer, including the full bathroom, even with the slide in. The theater seating with heat, massage and accent lighting is so comfortable. The trailer size was perfect for those state and older campgrounds with smaller sites, and we were always accepted with our 26ft total length and 30amp power, where bigger units might not have fit. Boondocking was facilitated with the 400i solar package with (2) rooftop solar panels and inverter, and an additional exterior solar expansion outlet. With the solar, we camped free on public land 2 miles outside Glacier National Park. Awesome! There are also (2) 30lb Pulling is easy with the sway-bars and double axles with our Ram 1500 truck. Windows EVERYWHERE - the views are total surround, but with blackout shades for privacy when wanted. Plenty of cabinets & drawers for storage plus passthru storage. I can't say that warranty service was good, but overall - this travel trailer can't be beat! Show less

First night driving down the road-both ceiling speakers fell down from ceiling. Not secured in flimsy ceiling right. 500 miles from dealer and not driving back. DIY a fix to keep them in ceiling. Less than two weeks into trip both bug screens are falling down. Plastic tabs gone in 3 out of 4 places. Electric plug to tow vehicle coming apart. Interior frame on paneling at head of king bed was not put together correctly. Gap so big you could put your hand through space from bottom to halfway up window. Got service center to do warranty item repairs, however more showed up after warranty was over after one season of use. Roof leaking around wireless satellite receiver, roof seams, 2 out of four downspouts, front of trailer, back of trailer seams all gapping now. Realize we only used the trailer one month in 2022 after we bought it. 2023 was spent in service center due to parts shortages and whatever. We only spotted leak on seat cushion when we went to pick it up from center and they hunted down all the gaps. (we hope!). Then the electrical plug for the 2 lazy boy seat features stopped working and the service center has to hunt down the cause. All fuses checked out okay. Theater style seating was held back on platform by 4 screws at an angle to try and keep them on it during travel> Failed to do so every time. we had to move them back on the platform each time. Good idea, poor execution. I would avoid this feature at all costs and go with standard sofa. After all thesse headaches and the way Keystone says the big interior frame gap is "within factory specs and not a warranty item" we are trading this trailer as fast as we can in May 2024 for a different brand. Show less

The camper is 4 out of 5. Be forewarned that Keystone probably will not stand behind their warranty. I have had an a/C issue and a Water heater issue that Keystone completely blew me off on. they assumed on the water heater that since it had been a while since I had heated water with lp gas that it must be an insect clogging the gas line. the only way to know for sure would be an inspection of water heater. I sent pictures and water heater looked brand new no insects dirt or other items to clog gas line. They do their best to avoid even looking at the problem much less fixing it. I will not purchase any units in the future that are Keystone related. by the way this is my fourth unit. so I have a few years experience with rvs. BEWARE!! Show less