Keystone COUGAR 34TSB 34TSB reviews

Purchased this unit at a dealer in NC, not Camping World. After 30 hours the furnace failed. Neither Keystone nor the dealership had access to parts. My husband found the part, a sail switch in another town, drove and picked it up, took it to RV mechanic. The dealership was useless and rude. These places take your money, that's all they want. The general manager was completely disrespectful and that applies to women. In addition, the bedroom door know fell off, outside screws are loose to the point I have hand tightened them. The unit is made with cheap materials. Flimsy thin plastic, dinette is a joke- not wood, but some type of thick laminate pin nailed to a wood frame. We cannot get grey water valve to release 🤨 They boasted about the Polar Package. Forget it! Its just some thin membrane under the rig, does not protect you from cold temperatures. Sold to us as a 4 season RV, but extremely difficult to maintain warmth. Cheap everything that is furniture. It's all plastic, bedroom is so poorly layer out you cannot walk around the bed. Has a king bed, should have been a queen or full. Dangerous for seniors and ppl with ambulatory issues. Very difficult to keep floors and carpet clean. This rig is almost $50k new, we paid $32k, which was $10k too much. Purchased extended warranty, but dealing with all three of these entities is a nightmare. Do not purchase for cold weather regions, save your money. I would never purchase another Keystone product. This has been nothing but a headache and depressing. I hope this helps one person steer clear of Keystone. God Bless Show less

Floor plan with bunk house in back. Really like it for what we need which is people sleeping with some kids. Kitchen and main room is great. Would rather have recliners than sofa but we wanted the extra fold out bed so sacrifice. Less kids will mean adding recliners. Bathroom has been great. Main bedroom is great really. Bed isn’t perfect but they never are. Outside kitchen gets more use than expected. Number 1 negative comment is piss poor outside storage. One through compartment with small door on drivers side. Very difficult to use that side so most goes in and out from passenger side. Cosmetic problems several but not serious. It’s heavy to pull IMO. Tougher than expected. Half ton isn’t enough if much distance. All mechanical has had no issues after two years of summer and winter camping. Show less