Keystone COUGAR 28RKS 28RKS reviews

We purchased a 2017 cougar xlite 28rks. My wife and I really impressed with the outside kitchen. First issue we had was the dealership where we bought the camper from went out of business. Closest dealer did not do warranty work on keystone products. We noticed a lot of issues from the get go. Air conditioner not cooling properly, Slides out of adjustments, battery would not hold charge, outside door key broke first time using it, outside kitchen leaked water(destroyed all the shelving ect..) Floor bounces badly when you walk near bedroom, refrigerator froze everything. Finally another dealer opened up and did honor keystone warranty. Keystone would only fix refrigerator, outside kitchen inside, replaced key and lock. That was it. I got it back from dealer after 3rd time, outside kitchen still leaked and another leaked developed. Leaked into back bedroom inside the dresser and above door. Of coarse out of warranty to get fixed. The bouncing is my problem dealer said they all do that and keystone said no issues. I had to bring to another dealer to get outside kitchen to stop leaking into bedroom and door leak fixed. The dealership told me it was one of roof joints seal was missing. I still have one slide that is out of adjustment that I will have to get fixed and replace battery myself. I did ask keystone for my money back and they refused to respond back to me and about any our issues. Its is poorly made. I will never buy another one again. Show less