Keystone Bullet Ultra Lite 243BHSWE 243BHSWE reviews

I bought my unit in June of 2018. Worst camper construction Ever. 8/1/18 Decals Pealing off the front of the Unit. Water tank cracked and leaked inside the belly pan. 3/12/19 Dinette not level and wobbly, water fitting loose in under bathroom sink, air vent loose under the bath sink, made black flush assist leak water all over the floor in the bathroom and kitchen. Dining windows wont open, track is pinched. outside kitchen gas line pinched, rear grille gas hose to short to reach the grill. shower head not attached to the wall air conditioner blows cold air out the ceiling. No instructions related to fixing the furnace/Air unit. Radio will not work decal on the front of the camper finally replaced. 6/6/19 Power jack In operative 5/24/19 fresh water tank replaced 7/25/19 underbelly material not replaced properly, re hang required, Winterization kit installed. 8/19/19 black water tank exploded in transit, vent pipe found to be installed incorrectly. This camper has been one nightmare after another, spent more time in the shop than camping. I like to take it and stay in campgrounds when I travel for work. In the fall of 2019 I ended the season with covid. so It was not until spring of 2020 that I used it again. It seemed to have the bugs out and until sept of 2020 and I found the floor was soggy, in all the wrong places. Which led to the return to the factory for replacement of the entire floor. Upon its return I found the lower bunks not reattached properly, unlevel and large gaps where there were none previously. The outdoor kitchen was reattached with large gaps in the paneling, which made the lower bunk have a curve and 3/4 of an inch lower on one side than the other. the false face panel has a gap you can see is obviously not supposed to be there. The dinette is so wobbly again you wouldn't believe, and the slider floor has 1 inch spring to it. Never was before. I some areas accessed there are big panels cut out to reach water lines, and or easier assessed by a large person. the sub decking under the lower bunk has a big saw zawed hole to get to the lower screws attaching the fridge wall to the floor. Keystone says they are not responsible for anything that does not pertain to replacing the floor. Ok People how do you do a complete floor decking removal and refit new decking and vinal without taking it all apart with CARE and PROFFESIONALISM. OMG, Steven Holmes from Keystone is on a you tube video showing how much Pride Keystone takes in FIXING their products. Done with Keystone I have only wasted 27 thousand dollars. Bad taste in my mouth, cheap materials and lousey customer service. only 1 rep. was concerned and he is a field rep.he has been the one person to return call and check up. Kudos Dustin Nicholas sales rep. Show less

So we bought our 2019 Keystone Bullet 243BHSWE in July last year. We purchased at Tacoma RV in Fife Washington and they were by far the best dealer experience we found, so we purchased. The unit has been great with a couple small issues and one leak that cant seem to be found? The dealer has made right every step of the way and Keystone has backed then thus far. I can see an upgrade in our future simply because of timing and model when we bought. The Keystone product we enjoy very much and while our trailer is an ultrlite there are very nice things about it that were not on the next up models. These units are hand made and if you pay attention they are all different even when the model is the same. I think that is just installer process??? Any way we will purchase Keystone most likely, already thinking Cougar is the way to go. Show less