Keystone 373 Toy Hauler reviews

We bought our Keystone Fusion 373 in January 2021 in Lake Havasu City, AZ. On September 10, 2021 we took it to JR motors for warranty work. It is now February 22nd 2022 and we still do not have our RV back. Parts have been unavailable to fix our Fusion, however, they have not stopped making them??? One of the parts we needed was a new microwave, the other was a part for a slide out. We've been without our RV for almost seven months. Stay away from this company!! Never again. Show less

Bought the Fuzion 373 in Nov/2019, when it came it did not have the options advertised (solar) luckily after a few calls to Keystone that was rectified. Took the trailer home and out for an outing. The only door in the whole fifth wheel that operated correctly (including rear door garage door) was the rear bathroom door. The Heater did not operate correctly, the rear bed would not lock into place and is impossible to sleep on due to it folding constantly. The first holding tank valve came from the factory non functioning and the refrigerator door had to be adjusted to stop the door alarm from constantly going off. The entry door stairs were installed incorrectly and the front door would not shut without tweaking it on closing. The roof leaks and has been in and out of the dealer non stop for repairs. Last roof leak caused trim damage and I have waited 3 months for the trim that still has not shown. Contacted Keystone numerous times and not getting any assistance. I love the layout of this trailer and how easily it tows behind my lifted Chevy 3500. Unfortunately the trailer has been in the shop much longer than it has been home and is currently at the dealer for another roof leak issue and the rear bed is still not functioning properly. I did my research for 5 months before i purchased this 85k trailer, clearly I did not do a good job because this is a poorly made product and not worth the money.If you don't want your wife hating you for buying a piece of junk don't buy this product. If I could get rid of this trailer for a lose I would, but its too expensive, so no one wants it. Show less

Purchased our Fuzion in 4/2019, got home with it and unhooked from it noticed water coming from the underneath , looked to see that the underbelly was sagging pushed up on it and a large amount of water came out. Called the dealer ,said they would look into it ,it was raining quite heavily when we brought it home. Used the camper through the summer , no problems except when it rained , there wasn’t a leak in the pluming ,done a temporary fix by using some small angle iron to hold up the sagging belly to keep rain water out, had a couple of issues, microwave died and back door needed adjustment ,which were fixed, keystone wants to recut and stretch the underbelly material , which will not fix the problem be cause the structure of the underbelly material is damaged and will continue to be a problem, they say it is cosmetic , it is structural because it is only fastened on the sides and is self supporting in the center this is damaged is why it sags .sterching it will not repair the structure ,buyer beware, Show less