2019 Keystone Travel Trailer reviews

The Travel trailer has held up very well over the last 5 years that Ive owned it. Im the 2nd owner and very pleased with the overall quality and ease of hooking it up to my Toyota sequoia. The trailer is constructed with aluminum framing, so it is ultra lite. The floorplan, which included a Dinette, was replaced with two swivel rocker recliners because the dinette's comfort while watching TV or reading was not comfortable. The glass shower is exceptional so I don't have to mess with a shower curtain. The slide- out and awning function perfectly, and the RV will come with a gas grill and mounting for ease of use. Show less

This small travel trailer is perfect for couples. I love the floor plan, especially being able to access the bed and closets from both sides. The large full bathroom is definitely a plus and my 6’ husband can comfortably stand in the shower. The electric awning and tongue jack are great for us older folks. We replaced the plastic toilet with a porcelain one that won’t crack. Winterizing is fairly easy, as is re-coating the roof. We loved the ease of towing with our Jeep. Even fully loaded, the unit was easy to pull. The finishes inside are very nice! Even better than some comparable newer units we looked at before purchasing the Springdale mini. Best unit you can get under $20,000 in my opinion! Show less

Where to start with this one? We bought the RV new to stay on property we have, so nothing wrong with it can be blamed on road travel. It is comfortable and we like the floor plan., but we've had one thing after another go wrong. Right off the bat, the entry door had to be slammed to close it. We tried adjustments, etc., and finally discovered the keyhole plate was too big and wasn't installed properly. Took that off, and it closes normally. Within the first 6 months, the converter went out (in the middle of a Texas summer) and had to be replaced. The original toilet leaked and after some research on our own, we found out it had been recalled. They did send us a new one, that was cheap to say the least, but we installed it, after we replaced the cheap flange in the floor that had cracked. We ended up replacing it with one we purchased ourselves. We've replaced the water pump twice. The kitchen faucet leaks. The water heater has never worked on electric, only propane. The propane regulator was recalled. We have 2 refrigerators and have had to replace both control boards. The sound bar quit working. The outside cable/satellite connection has never worked. The outdoor kitchen light quit working. The kitchen vent hood quit working. The latest issue is that the drain pipe under the shower broke, which we were unaware of, water built up under the trailer on top of the lining underneath, which eventually collapsed sending not so pleasant smelling stagnant , animal poop-filled water everywhere, which leads me to the worst part. I found giant holes in each end of the frame of the RV that allowed critters to crawl in and set up house on top of the covering underneath and use it as a superhighway to climb up into the trailer through the giant holes they left everywhere a water, electric or gas line had to come up into the trailer from below. It took a lot of work and a lot of Great Stuff, but I think I finally have all the inside holes filled and haven't had anymore mice inside. The workmanship on this trailer is pitiful and support is nil. They should be ashamed for selling such a mess. If I could leave 0 stars for overall quality and support, I would. Buyer beware. We plan to upgrade, but it won't be to a Keystone. Show less

In the shop more than camping (so far...but there's hope). As seems much like another review on the very similar Keystone 240URS (also posted here), the main issue has been the slide base cracking and falling off (twice so far) - thin protective plastic piece that goes over the rollers on the underside of the slide. Fortunately, unlike the other purchaser, Keystone authorized warranty work to fix this the first time (unlike the other buyer), but with the same adhesive and material as the original piece (as I understand). We managed to go camping twice after that during that summer, and then the RV sat parked for the fall and winter. Upon going out to de-winterize it in the immediately following spring season, it was observed that the slide base piece had just fallen off (the adhesive let go) while sitting parked over the winter. The keystone repair facility said this is the result of needing to use Keystone's direction on how to repair it the first time so not their fault or responsibility. They suggested I could talk with a Keystone rep. The Keystone rep reported that the warranty is expired, and the repair that was done was considered having lasted long enough, and they are not taking responsibility, but I could try an aftermarket extended warranty if I have one. Of course, the expensive extended warranty did not cover this. Fortunately and appreciatively, I managed to eventually get a discount from the Keystone repair facility (not the dealer who we bought this from) through my persistent complaining and got this second repair down to a not-insignificant $1200.00 from the original $1600.00 that was quoted. This problem has been in addition to a valve failing on the toilet and another on the black tank flush that each sprayed and flooded water all over the trailer (separate occasions), and a minor repair to the air conditioning that was installed incorrectly. A bunk mattress was also ripped when we bought it new, but that was rather insignificant. So while the floor plan is excellent for a small family, and the large rear slide of the king size bed is fantastic (i.e., you sleep parallel to the length of the trailer with no need to crawl over your sleeping partner), there certainly have been some frustrations. The folding bunk and cargo access door are very helpful and convenient. External shower on the door side of the trailer is also great. Lots of electrical plug ins. Please let it keep working and get through another winter. I'll aim to keep you posted. Good luck everybody. Show less

Like anything else you HAVE TO TAKE CARE OF IT. We bought the 2019 keystone cougar 22rbs new. We take good care of it as it has always taken care of us. It's one of the best campers we've ever owned. We've never had any problems with anything. We pull it with a 2019 Chevy Silverado half ton. It pulls wonderful! I would recommend this camper to anyone. Just keep in mind that like anything else, when buying used it all depends on how the previous owner took care of it . Show less

This RV is perfect for full timing with another person and/or animals. The floor plan is open but the double barn doors to the master bedroom gives you the space you need. Speaking of space, the pantry and all of the additional inside storage space is a leader in the industry. The backdoor gives you easy access to the double bunks (flips up). We loaded our kayaks there for easy access. I highly recommend looking at this unit that is easily towed by a 1/3 truck Show less

My family and I downsized three years ago from a 30' travel trailer to this 23' Passport Ultra Lite, and we still love it! We are now a family of four will two dogs, and we all sleep well. During the day, you have a spacious living room with a couch that is a murphy bed you can fold down into a queen size bed. The kitchen and dining area can be tight with four people, but we use the outside grill and refrigerator more! This camper is perfect for a couple or small family. - byAmberRian @ https://byamberrian.com/ Show less

I bought my RV used. So I think most of the quirks for worked out. The only problem is that our refrigerator. We ended up replacing it with a smaller residential refrigerator. Thank you replacing it I have no complaints. One problem though is our awning lights went out. Overall compared to our neighbors it seems like our RV is insulated a little better because usually one AC instead of both even in the Texas summer heat. My wife and I in currently our RV and we see all of our neighbors with band new RV’s have problem after problem right from the dealerships. In the future I guess I will continue buying RV’s used. Seems like no matter the brand if you get it brand new you will have problems. But getting them used pretty much has all the issues fixed. Show less

Put 3point tow system on it.Tows like it wasn't even back there. King size bed with built in night stands both sides. Large screen tv ,with a very good sound system to back it up. Only complaint if any would be the roof color , black doesn't work well in Arizona summers. But it stayed cool and comfortable just ran more if not shaded. Show less

DO NOT BUY A KEYSTONE PRODUCT. !!!!!! We noticed damage to our siding while returning from Florida in March. Stopped at the dealer on the way home and stated our warranty had run out 5 weeks prior and to call insurance. Camper assessed at licensed RV dealer, as dealer we purchased from has poor reputation for service. It was found that the camper was TOTALED. The awning rail was installed below the fabric bead. The edge molding was installed too low, several screws not into structure only into fiberglass siding and no brutyl tape under extrusions. Water had been leaking under the screws for three years and has delaminated siding and rotted the floor. Insurance denied due to manufacturing defect. Keystone would do nothing even though it was built wrong. Dealer also contacted Keystone stating it was a manufacturer defect and Keystone still denied to assist in any way. Dealer has been working with us however we will take a huge loss of over $10k and we still over over that on the camper as it’s only 3 years old and totaled. STAY AWAY FROM ANYTHING TO DO WITH THIS MANUFACTURER !!. Show less