2016 Keystone Montana reviews

Nice layout. Cable slides are bad and always fall out of adjustment. In addition, cable slides use the RV walls as support to move the slides. On the two large slides the walls on each side of the RV separated from the floor. The one side was warranted because it happened in the first year, and second was not because it happened the following year. Show less

One of the best experiences in fifth wheel ownership. We never had an issue with anything and towing the unit was very pleasant to be 41' long. You never knew it was back there. The layout fit our needs perfectly and would recommend to anyone with kids. The bunkhouse was perfect with built in TV hookup with couch that folded down into a bed. Show less

This is mostly about Keystone RV company but touches on some specific quality problems we've encountered. We purchased this 5th wheel used in 2020 (model year 2016) and have had problems with Keystone themselves in our attempts to learn ANYTHING about it. The waste tank valves (cable valves) are the worst of everything with this camper. Had 3 'certified techs' look at/fix the valves only to still have to rely on the last resort exit valve as the black valve won't seal (to the tune of $500+). The next is the flimsy siding which saves weight but looks wavy/terrible after a couple thousand miles. After that is the entry door which has somehow gone out of shape and no longer closes. This is only a 5 year old vehicle. The lack of usability in this camper is amazing, pump switches placed in odd locations, mystery storage areas with no real plan of what they do... and the list goes on. Show less

Took my RV in for soft spot on roof. Ended up having a lot of roof damage due to leak so had them completely replace the roof, wooden substrate and insulation. When I picked it up, I found some roof coping (rounded edge) that was sticking up like it was going to poke through my new roof membrane. I also found several spots of chalking that needed to be redone. And finally, they killed the new battery they had just installed for me a few days before because they didn’t turn the battery switch off. Atleast they replaced the battery no questions asked. I had to go camping so I made an appointment to bring it back for them to look at the protrusions on roof. However, after my trip I noticed what looked like 6-8 staples starting to poke up under the membrane. And to top it off, I had a leak from my rear A/C unit into my living room. I added the leak and new staples poking up to the list of things to fix. They found the leak and fixed the roof protrusions and made repairs. I got them to agree to a 1 year warranty on labor versus the 90 day one they offered. Make sure you know how long and what your warranty covers. Won’t be going back there but have had issues with 2 other RV service centers. The industry needs to get quality control back up! Show less

Great camper,traveled out West 2 yrs ago, camper did great. Plenty of storage ,outdoor kitchen equipped. Just enjoyed it all around. Reason for selling, we want to purchase a Motor Home. Hitch for hoodup comes with the camper . Show less

This RV has all the Comforts king size bed washer and dryer with top-loading washer works great water softener on board due to weather we have lost power several times I have backup power on-board generator it has a convection microwave which makes baking things really easy without having to use the big oven. It has a full size refrigerator with an ice maker so you can buy a lot of groceries and stalcup has a full size pantry Show less

This model has been perfect for us! The upgrades we made allowed us to boondock a lot when traveling. The lithium batteries, solar and Victron converter were definitely worth the $$! We became pros at monitoring our battery usage and could easily stay off grid. We also loved the composting toilet! No dealing with black tanks or worrying when it was full. We loved being able to choose...do we want to be cramped into an RV parking lot, or do we want to park more remotely and be surrounded by nature! We stayed in our share of RV campgrounds, some great, some not so great, but we loved the option of not being forced to do so. The opposing slides give ample living space and the rear entertainment option adds so much more storage than rear living which is what we originally wanted. Also, at under 36 feet in length, we're able to get this rig into smaller and more compact parks. Another great feature is being able to access the bathroom, fridge and bed with all slides in. This was great when on the road - especially being able to use our own bathroom. Plus we'd pack lunches, pull over in a park and be able to retrieve our lunch. The only thing we would change, is the bathroom door is close to the stairs but we got used to it. There's only so much space in a rig under 36' long. Overall, if given the option, we'd make the same purchase again. We have been very happy with this rig! Re: factory warranty Show less

We purchased this RV in February of 2020 from Camper Clinic II in Buda Tx. As the dealer was delivering it it blew out a tire and tore up the underside. The dealer didn't want to fix it and I had to go around the service mgnr to get it fixed in a timely manner. Service was backed up 4 months. We finally received it and have had nothing but problems every since. 2 service calls for the AC units, Propane regulator had to be replaced, Black water valve had to be replaced, Front door doesn't shut right, hinges are bent, Kitchen sink faucet leaks from handle, Fire place doesn't shut off, Toilet doesn't shut off and floods. Keystone doesn't offer a service dept. to help, their only response is to take it back to the dealer. Now we know why the dealer was backed up 4 months. Not how I planned to spend my retirement. Show less

We lived out camper, I liked the high ceilings and the pantry and the king bed as well as the gas cooking. The all season made it dry and warm in the cold winter in Va. I liked the storage and washer and dryer. I did. It like the steps, in entry for full time living, they wobbled. I didn’t like the steps into the bedroom since they were curved and not straight causing my fall. I desired more room on bedside. The side box window blind coverings in all campers are dated and ugly. Much more prefer an straight down rolls down shade over rippled which do not hold up. All bath/kit fixtures need to be closer to residential and heavier Show less

We liked the floor plan. The biggest issue we had was the bedroom closet at the rear of the camper. One the first trip out any items placed on shelf fell off and the shelf dropped down due to lack of support. The clothes bar completely bent making it completely useless. I called keystone to report this design flaw and they took my information but never heard anything back from them. We reinforced all of the shelves and placed a center support for the top shelf. So far no issues with that any more. The front air conditioner did not cool down front part of camper and had to be taken to dealership for repair. The fireplace heater had to be replaced after just a year. There were no manuals provided for camper or lift system. I did have an issue with an error code on the lift system during a camping trip. Thank goodness I had tech person from dealer on speed dial. They were very knowledgeable and helpful. Show less