Voted most helpful review
John G
Pennsylvania
Reviewed on July 23, 2019
My first 5th wheel was a new Montana made in Canada before the "buy out"-- Fantastic---Great sold it with 60,ooo miles on it. Then a New KZ toy hauler, loaded, generator etc. Sold it with 25,000 miles. OK 5th wheel.. Then a used Cougar 31 foot with 2 bedrooms. Good unit sold it with 20,000 miles....read more
My first 5th wheel was a new Montana made in Canada before the "buy out"-- Fantastic---Great sold it with 60,ooo miles on it. Then a New KZ toy hauler, loaded, generator etc. Sold it with 25,000 miles. OK 5th wheel.. Then a used Cougar 31 foot with 2 bedrooms. Good unit sold it with 20,000 miles. Then decided to try a trailer light weight 22 foot. Springdale sold after one 8,000 mile trip. Sway, bounce you name it, nothing like a 5th wheel. Next I brought a Cougar 285 RL, actual 31 foot. 4 season unit again. This the unit I have for the past 3 years. I have been to Indiana where trailers are built. Little disappointment in watching these trailers being built. I feel quality control is lacking. Here's my most recent complaint.
I came back from a short trip and realized a had a water leak in my fresh water tank which is in the rear of the unit. I removed the hard plastic sheeting to inspect the water tank. I discovered the 1 1/4 inch SELF TAPING SREWS that hold the sheeting, were put into the frame sticking right up 1/4 inch below the water tank. As the tank expands and bulge it hits the screws and creates a hole. In My case there was two screws under the right side of the tank.
I contacted Keystone to see if there a way to make a repair of the 1/32nd inch hole, believing this must of happened before. I was told No and I should replace the tank. Remember about 600-800 dollars to replace it. The unit is out of warranty. NO Help. In an effort to help not have this happen to other people I suggested a note be sent to their engineering to change the length and location of the screws holding the plastic. I was told it's not needed and all quality control protections were in place. I reminded her that if good quality control was in place I wouldn't have a hole in my water tank from a screw that is too long and in the wrong place. I got no help.
Though research I discovered people who had the same problem and it was suggested using well test plugs. This a rubber insert, that has a screw and nut Drill a small hole to match the plug size and put it in. When you tighten the screw it tightens down on itself making a water tight plug. My leak is fixed. No help to Keystone.
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