2018 Jayco Alante reviews

Great RV with all the options and flexibility you need with great quality. Never an issue with anything on this rig. Construction is solid. No shakes or rattles. Drives easy peasy. More features than any of the other brands already built in. Show less

UPDATE ON MY 9-19-2019 REVIEW...... It is now June 2021 and nothing has changed. I have not been able to get any of the items repaired and to make it worse since my last report the generator broke and the stairs don't work. RV One in Orlando won't even return my phone calls. So i have now owned this piece of Jayco junk for over two years and have a total of 5500 miles on it. Too make matters worse I cannot even convince any other dealers to take it in trade because they are aware of how bad it is. Even at a loss. i would do anything to get rid of this RV. No help from Jayco. If you read this review and buy a Jayco then you are a fool. Dont ever buy a Jayco or buy any rv from any of the RV One dealerships. Show less

Driving is never a issue always towing my little car. Will get 10 mph while towing but I only drive / tow 60 mph. Sleeps 5-6 people. 2 should smaller or kids. Johnny Walker RV has always did the service and warranty work. Show less

Vinyl floor replaced 2 times, had to return to have the 2nd floor reinstalled. Glued down, really glued down. You should see the adhesive up against my cabinets. Full floating floor, right. Drivability, wanders when full of gas and water. Truck shop/alignment shop said, yep alignment is off camber and toe changed when full of 80 gallons of gas and 60 gallons of water. Ride height is off when loaded, takes weight off steering axle and RV wanders. Look it up, I did. Drives fine when water tank empty and fuel tank is between 1/4 and 1/2. Generator won't stay running. TV shuts off when rear a/c turns on. Fresh water heating system, owners manual clearly shows water protected from freezing to minus 11 degrees. Water pump and lines froze at 28 degrees. Dealer said Jayco has the right to change specs even after the sale. EVEN AFTER THE SALE. WHAT ELSE DON'T THE TELL YOU. Didn't tell me that at time of sale. Jayco customer support said can't help you. Shower stall was out of square, water leaked all over the floor, had to move a wall to fix. Shower floor cracked. Brand new motorhome, move a wall. Simply amazing. Windshield wipers failed, took 3, yes 3 visits to resolve, maybe. I haven't driven in the rain since the 3rd visit. Musty smell when you walk in the RV, something is leaking. Dealer said they found shower drain pipes not glued, really. My list goes on and on. I have had to move into this mess full time since the Covid 19 issue. Can't get parts, even before this Covid thing took weeks and weeks to get parts from Jayco. Dealer thinks this is just the norm, buy the RV and bring it back to have it finished being manufactured. Buyer, do your homework. I have all the invoices to prove what I have just said. Make Jayco your last choice. Wish I would have. Show less

We love this coach! Have owned for 2.5 years and 9000 miles without any major issues. Significant improvement in handling then previous models that I owned. Jride is more than just a sales gimmick. I do wish that there was more storage available on the outside or that at least one of the compartments was deeper and higher. Also wish ladder for roof access as available And the awning was larger. Overall 9.5 out of 10 Show less

I owned this mobilehome at February 2018! Non-stop problems go for repairs for more than 20x! Never got used for one time without problems..! 1, the window broke! 2, the Engine battery broken down repairs 3x! 3, the generator battery are broken down repairs 2x! 4, The stairs broke repairs 3x 5, the toilet leaks repair 1x 6, the window leak repair for the new windows ! 7, the wall paper are issued needs repairs at soon ! 8, the awning broke repair 1x 9, the window curtains come down when I moved the RV! 10, the drawers come down too when I moved ! 11, At the passenger side under the desk is Leaks! And still don’t know where the leaks come from needs repair at soon! 12, the heaters are broken and on the #4x repairs! 13, the shower doors are leaks repair 1x 14, the outdoor TV wall repair 1x! That’s what I can remember for now! At the 22 months drive to the RV shop for the repairs more than 20 times! Almost half time sitting at the RV shop for repairs and I am still can’t use the RV at all.. never can use for ones!!!!! now I am at the campground and No hate because the same s*** happens again and again... nonstop problems!! I called the RV shop and jayco Company asked them how you expected me to pay for 100K for the RV and never got to use ones! And asked them what else do you want me to do with this crap!! One guy who’s working for jayco he said you still can use the RV and just wait for the repairs!!! I said to him do you know NY? Do you know is snowing here right now? Do you know is under the degrees is under the 30’? You saying I still can use the RV without the heat? I asked him do you know what are you talking about? Then he’s being a****e told me he didn’t understand what I am talking about and he asked me to Speak English!! I Said to him off course you don’t understand me now because you guys trying to do nothing for me! And I told him I am speak English right now and how about if you don’t understand me then just hand over the phone to someone else at the office and no response to being A*****e! Then the guy who’s taking over the phone call he’s name’s Jay. I asked him do you understand my English? He said YES and perfectly understand everything what I asked him!! That’s what kind of Type Of called Jayco service? NO ..no respected !! That’s what is the Jayco makes of produces? Who’s else wants the Jayco makes!! Show less

Purchased in March of 2019, retired,wife and I were to fulltime travel. Well she passed away and I'm carrying on. Clearly unsafe to drive. Trucks, RV's and similar sized vehicles just push me off the road, either direction. I have only put just 1200 miles on it since purchase in March of 2019. My dealer has done a "cheap"sway bar adjustment and bumped the tire pressures up. Shower stall is not square, water leaks to the floor, shower base is cracked, haven't been able to use shower in weeks. Floor has developed rust colored spots thru out the motorhome. My 3RD list goes on. Selling dealer has been very cooperative and really trying to get this thing fixed but at some point you have to throw in the ball. This is the 3rd and last time it goes into the shop. I have obtained professional advice and the 3rd time is the charm. Not correct this time the selling dealer, their salesman "gave false and misleading information" and Jayco will have hell to pay. As god is my witness this I promise. Show less

I purchased a 2018 Jayco Alante 31V in Dec 2017 from Orlando RV in Orlando Fl. I took my first long trip in it June 2018 from Florida to Wisconsin. Motorhome had been used four times previously and had 2200 miles on it. The very first day on the road the radio stopped working. The next day the GPS and back-up camera stopped working. Also the refrigerator propane portion stopped working. Two days later just prior to our arrival in Wisconsin the dining table collapsed. All the screws holding it to the stand fell out, they appeared to be stripped. We finally reached our destination in Eagle River Wisconsin. Since the house we were selling in Eagle River was empty we stayed in the motorhome. Myself, an 84 year old woman and a 77 year old woman. Fun... The fourth day there we were sitting inside eating lunch and we hear a big bang outside. I went outside and to my disbelief the awning had collapsed and was blocking the door. No wind, no rain, nothing. Turns out the rivets holding the extender bars together had sheared off making the awning unusable. The closest Jayco dealer was thirty miles away so I called them. They told me that they could not help me because they don't work on motorhomes just travel trailers. Now I don't have a clue what to do... I couldn't drive the motorhome with the awning unsecure. Since the 84 year old woman was from the area I asked her to start calling friends for help. Her realtor knew an old farmer who used to work on motorhomes many years ago so we called him. He just happened (thank god) to have an old awning extender in his barn. It didn't fit but it allowed me to roll up the awning so that I could drive the motorhome back to Florida and have the items all fixed at Orlando RV under warranty. When I arrived back in Florida I called Orlando RV. (Sep 18,2018) Believe it or not after a week of daily phone calls and leaving a message I finally received a call back. I told the service manager what needed to be repaired and she said that the earliest they could get me in was Dec 15th. Remember this is Sep 15 that I talked to them. On Dec 15 I was on my way to Orlando when the motorhome died on the interstate. After waiting 80 minutes a Florida state trooper called a tow truck and I had the motorhome towed back to my home. (Cost me $300) I called Orlando RV to appraise them of the situation. The same service manager said the earliest they could get me in for an appointment would be March 27th 2019. So thank thee lord I have an appointment. I drive back to Orlando and give them the motorhome. Seven hours later (me waiting in the waiting room) they call me to the service desk to tell me that yup you are correct, those things are broken. They tell me now that they must order the parts and work the warranty claim through Jayco and the manufacturer. Will probably take 4 to 6 weeks. OK what can I do, they own me. Six weeks go by and I have called them 9 times for an update. They tell me they are still going through the warranty process but Jayco and Carefree has refused to repair the awning. I ask why and am told that they don't warranty awnings.(I have signed paperwork from Orlando RV stating I have a two year warranty on the below listed items. The very first item is the Awning. After much arguing all the way up to one of the owners. (Mark Strollo) no satisfaction of course. So, it is now Sep 19, 2019 and I have not had a single item repaired. Over a year from when I first called Orlando RV. I have been overly patient but don't know what I can do next. By the way I wrote and email to Jayco informing them of my problems and received an email back from Tina Companello, Customer Service Rep. She apologized for Jayco's incompetent manufacturing but stated that she cannot control our dealers and how they run their business. But she hopes they are customer friendly. My recommendation to all you folks reading this is to make sure you do not buy anything from Orlando RV. Read the terrible reviews on line and heed what they say. As for Jayco, they should be ashamed that their quality control is so bad and that they don't care if their customers are happy. I would never buy a Jayco again and I would recommend that all of you don't either. Please pass these comments on to all your camping friends to ensure they don't get taken like I have. By the way, over the last year I have called Orlando RV 182 times with nothing fixed. To make it worse I recently received a flyer from them saying they had hired more mechanics and extended their hours because they care about the service to their customers. Show less

We’ve enjoyed our experience with our Jayco Alante. It’s comfortable to ride in and big enough for my husband and I to live in for months at a time. We even took our daughter and three grandkids on a week-long trip. It was a bit tight but we had a great time. I wish there was a bit more room around the queen-sized bed for making it, but it’s doable. A great RV! Show less

I purchased this coach new on Black Friday 2017 and the first time driving a MH other than short test drives was from Colorado to Utah. A bit scary as I learned about wind, semi’s and my “best” speed. Stored for the winter our shakedown trip was an early April week in Southern Utah. I fully expected to have some items fixed. Two weeks at the dealer and everything was taken care of. I did a few suspension fixes myself, added items and went on a 10 day trip to Oregon. Only two items to fix after this trip. A 35 day trip to the Midwest in August had us in wind, rain, heat, traffic and more with no problems. Now leaving June 5 for four months to Alaska and the Midwest with great confidence in this coach. We also tow a car on all of our trips. I am a DIY person and have done a lot of work to the coach; suspension CHF, dog house and floor insulation, bedroom TV, water softener, and all the little necessities of hoses, spare parts, filters, single handle faucets, etc. but all in all I love this coach. It handles well (hey, I’m driving an 18,000 pound house down the road), has all the features we want, is comfortable to live in and easy to operate it’s many systems. Show less