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Jayco 5th Wheel reviews

3.7 (324 reviews)
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Liveability
4.0
Overall quality
3.2
Floorplan
4.4
Driving/towing
4.2
Factory warranty
2.6

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Voted most helpful review

Deepti

New Jersey, USA

Reviewed on July 18, 2024

RV reviewed 2021 Jayco Eagle 321RSTS view listing

5.0
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Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Mark Smith

Florida, USA

Reviewed on June 18, 2024

RV reviewed 2019 Jayco Eagle HT 27.5RLTS view listing

3.2
I bought this one used and found a few things that have troubled me since I took delivery... 1. 14 bolts missing to hold front frame to chassis... 2. no camber on the curb side main rail... 3. Screws going through side walls with no caulk or sealant leaking... 4.Screws holding the drip edge on were...read more
I bought this one used and found a few things that have troubled me since I took delivery... 1. 14 bolts missing to hold front frame to chassis... 2. no camber on the curb side main rail... 3. Screws going through side walls with no caulk or sealant leaking... 4.Screws holding the drip edge on were drywall screws, no caulking or sealant coving them so water will get in... I was at the Tampa RV Show and spoke with the Eastern Reginal Sales Manager Martin Seneca sent him pictures and when he found out I was a second owner there was no more contact other than to tell me the warranty isn't transferable...
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

CHILLEN

Florida, USA

Reviewed on June 6, 2024

RV reviewed 2024 Jayco North Point RLTS view listing

2.8
WHAT A NIGHTMARE!!! Went with Jayco due to 2/3yr warranty and now wondering if we chose right brand. This was our first time ever owning any mobile type RV home. We were so excited to pick it up, as it was so beautiful… but soon as we drove it off the lot this May 3rd , not only was the main...read more
WHAT A NIGHTMARE!!! Went with Jayco due to 2/3yr warranty and now wondering if we chose right brand. This was our first time ever owning any mobile type RV home. We were so excited to pick it up, as it was so beautiful… but soon as we drove it off the lot this May 3rd , not only was the main entry door flying open on the highway (even tho we kept locking it), but that same evening around 10pm, the electric and AC shut off. Called RV VIP to help us run a check but they couldn’t locate the issue. Thank God we had put a generator on it as it was insanely HOT in Florida. Next morning RV VIP sent a technician and after 2 hours and $300 later, he thought he had located the issue. That same night, after he left, electric and AC went off again. Next morning we drove it right back to the dealer with both issues as well as a cracked bedroom cabinet door, and cracked microwave glass plate, and bathroom door had fallen off hinges!!! We had it less than 48 hours and everything was falling apart. The entry door (that kept flying open) also had lots of light coming in around rim, appearing as tho it was improperly sealed. Dealer informed us within a week or so the electric/AC issue was located and fixed. Yet, here we are now June 6, OVER A MONTH LATER, and warranty has been battling replacing the entry door, and all the other simple issues. Also battling paying us back the $300 for technician RV VIP had to send out. Why did Jayco offer 1 year free RV VIP if they won’t cover or help cover the service costs??? We are supposed to leave on a cross country MOVE and use our RV for the trip in 8 days
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Morgan Sharp

Kansas, USA

Reviewed on May 28, 2024

RV reviewed 2021 Jayco North Point 382FLRB view listing

4.4
This was our first RV. We plan to go full-time RVing in the next three years. This was a fantastic first experience! Overall, Jayco's quality of build is superb. This particular floorplan is perfect for full-time or weekend. It is like a home away from home—plenty of space and storage. We...read more
This was our first RV. We plan to go full-time RVing in the next three years. This was a fantastic first experience! Overall, Jayco's quality of build is superb. This particular floorplan is perfect for full-time or weekend. It is like a home away from home—plenty of space and storage. We enjoyed the outdoor kitchen. The master bath is what attracted us to this floorplan. With his and her lavatories just off of the main bedroom, it iI The kitchen is more than plenty for preparing and enjoying meals. This unit tows like a dream. With our Ram 3500 truck, we could pull it through the Big Horn mountains and find places to camp en route. If you want luxury in an RV for weekends or full-time, I highly recommend the Jayco 382FLRB.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Kevin Anctil

New Hampshire, USA

Reviewed on March 11, 2024

RV reviewed 2022 Jayco Eagle 317RLOK view listing

2.6
Jayco used to be a quality RV Manufacturer. The quality of this brand new eagle fifth wheel is absolutely horrible. I have have had nothing but repeated issues with this camper, from electrical to plumbing, to Jay command. I have spent numerous days fixing this camper instead of enjoying my...read more
Jayco used to be a quality RV Manufacturer. The quality of this brand new eagle fifth wheel is absolutely horrible. I have have had nothing but repeated issues with this camper, from electrical to plumbing, to Jay command. I have spent numerous days fixing this camper instead of enjoying my vacations. Just a complete piece of junk. This has been my first and last Jayco.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Traci Inman

Arizona, USA

Reviewed on February 28, 2024

RV reviewed 2023 Jayco Seismic Luxury Series 3512 view listing

1.8
WARNING: Do not buy any Jayco Fifth Wheels, RV’s, Trailers or any Jayco products. Jayco does not stand behind their products and their customer service is a joke! From the moment we received our brand new fifth wheel there were a list of issues that were wrong with it. Table arrived with chips...read more
WARNING: Do not buy any Jayco Fifth Wheels, RV’s, Trailers or any Jayco products. Jayco does not stand behind their products and their customer service is a joke! From the moment we received our brand new fifth wheel there were a list of issues that were wrong with it. Table arrived with chips and scratches, the main door was not level and sticking. the leveling system was not working. the central vacuum was not connected, shower door clip was broke and not installed correctly, drawer under the fridge was broke, a cabinet was coming off the wall, saw dust kept coming out of the vents and their was a crack in one of the slides. After all that, we had a power outage and the fridge and freezer never switched over to LP or back to power when the power was restored. We had a 10 pound bag of chicken wings in the freezer that went bad. We tried EVERYTHING to get the smell out and no luck. We contacted Jayco customer service since they denied the claim to have the fridge/freezer replaced. We have gone back and forth with them and they are placing blame on the manufacturer of the fridge/freezer and refuse to do the right thing by replacing the fridge/freezer unit. Now unless we want to spend $6K to replace it, we have to live with the smell. I will NEVER buy another Jayco product again.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

James A Thompson

Texas, USA

Reviewed on January 15, 2024

RV reviewed 2024 Jayco Seismic 395 Toy hauler view listing

3.6
Bought a 2024 Jayco Seismic 395 in October of 2023. It has been in the shop 4 months with hydraulic issues. The dealership it was purchased is less than helpful in a replacement effort. The hydraulic leveling system has failed and it has been a nitemare trying to get it fixed. The dealership...read more
Bought a 2024 Jayco Seismic 395 in October of 2023. It has been in the shop 4 months with hydraulic issues. The dealership it was purchased is less than helpful in a replacement effort. The hydraulic leveling system has failed and it has been a nitemare trying to get it fixed. The dealership where it is at is convinced it is a pressure switch and Lippert keeps putting them through un successful steps, that don't work…. Anyone have any thoughts?
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Clay Bright

Reviewed on October 10, 2023

RV reviewed 2021 Jayco Pinnacle 38flgs view listing

2.2
We bought our pinnacle in Dec 2021 new The dealership has had it approximately 10 months so far. It is going back in at the end of October for yet another round of repairs. So far we have had four water leaks, two window leaks, two stabilizer leaks, the table warped, the leno replaced through out,...read more
We bought our pinnacle in Dec 2021 new The dealership has had it approximately 10 months so far. It is going back in at the end of October for yet another round of repairs. So far we have had four water leaks, two window leaks, two stabilizer leaks, the table warped, the leno replaced through out, shower surround replaced, the furniture replaced, kitchen faucet replaced, the shower head replaced, the drawer underneath the kitchen sink replaced (which is being replaced a second time due to water damage from yet another water leak) a crack in the gel coat repaired, and the roof is coming apart on the passenger side. I could go on but I think I have made my point. I get that there is no perfect rv out there, however there is a limit on how much poor quality and workmanship one should endure. We have lost our confidence in Jayco products. We bought their top of the line 5th wheel in hopes of avoiding all these headaches. When it comes to Jayco products, our experience with them gives a whole new meaning to (you get what you pay for) I called the manufacturer and told them about my frustrations and asked if, at the very least, they could extend my warranty for one more year. There response was (your warranty ends after two years of ownership) As much as we like the unit, we will not be purchasing another Joyce product.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Karla P

Reviewed on October 2, 2023

RV reviewed 2019 Jayco North Point 385THWS view listing

4.8
Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. ...read more
Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. There are two sofas and two stadium seats for plenty of seating. The stadium seats have heat and massage. The living room also has two curio cabinets, and stereo system. Two large awnings outside. The bedroom has plenty of storage.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

DEREK FISCHER

Reviewed on September 25, 2023

RV reviewed 2021 Jayco North Point 310RLTS view listing

3.2
2021 Jayco North Point 310RLTS has been good overall. Problem areas: Main ceiling exhaust does not work, cover shuts by itself. BM Pro screen does not work. Have to control everything through the phone. Lack of QC during covid manufacturing. Black PVC pipe visible from floor to ceiling in...read more
2021 Jayco North Point 310RLTS has been good overall. Problem areas: Main ceiling exhaust does not work, cover shuts by itself. BM Pro screen does not work. Have to control everything through the phone. Lack of QC during covid manufacturing. Black PVC pipe visible from floor to ceiling in bathroom. Should be covered by a wood box as seen in other North Points. Jayco customer service would do nothing as they stated it is out of warranty. Doesn't have anything to do with warranty as they were never installed from day one. I will look at Grand Design for my next 5th wheel. Jayco does not care about their customers coming back for future purchases. Jayco customer service is some of the worst I've experienced.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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