Jayco Utility Trailer reviews

All I have to say is don't buy a jayco. I left a previous review with a lot of issues, well I found more problems, I called costumer service, they said someone would contact me within 48 hours, they did not, it is like they do not care , the quality of the trailer sucks. Costumer service sucks. So save yourself a lot of head ache, DO NOT BUY A JAYCO SEIZMIC. Show less

Warranty is a pain. You have a hard time getting them to fix anything. My camper been in shop over a month. The way it going aummer going be gone before it fixed. WATER Heater our problem with a leak to a brand new camper hasnt been used yet. I didnt think it be this hard to fix something that brand new off the lot. Show less

This has been an excellent RV / travel trailer for what we needed. As first-timers wanting to live and work full-time from the unit, it was fine. * We did not travel / move regularly. We moved out from our home and towed (and parked) this 3 hours away for a few months (in WA State), and then moved one more time to SoCA (and parked). No challenges whatsoever with the towing, even in high winds. * 2 adults, no kids - we enjoyed as much of the outdoors as we could (especially dining and entertaining). * After trying the dining table as a full-time office, it wasn't efficient and looked untidy. Replacing the dinette (since it is only us and we dine outside a lot), was the best thing ever. The L-shape desk looks great, is sturdy (for an RV) and has ample storage. The raised monitor shelf adds more main desk surface space. * Since we never used the hideabed and it looked sloppy, we replaced it with a 3-pc modular sofa (adjustable back, 1 ottoman [an extra pc] and a ton of extra storage). It's very comfortable. ** The desk and sofa are a perfect fit and look like they came with the RV. * The closets (pantries) are very dark and deep, and hard to reach things in the back (you'll need a 1-step step stool). Added dimmable touch lights and used soft, durable, matching fabric baskets to keep everything organized (baskets will be included). * Between the RV-size kitchen and outdoor fridges (and indoor freezer), we had enough space. We also used a Yeti cooler for the summer to keep beverages on ice instead of taking valuable "real estate" (fridges). * AC (elec) and heater (propane, 2 tanks) work great - no challenges. The AC is loud, but it cools things down quickly. * The Queen bed is a true Queen (not RV size) and takes QN sheets. It is surprisingly comfortable. Hard to change the sheets but easy enough to make the bed. Could we continue to live in this full-time? Yes, absolutely. But we would likely upgrade to a 5th wheel with more space if we didn't have to make our unexpected lifestyle change. Show less

Bought a 2024 camper used and the warranty was voided in the matter of month. The tank gauge stop reading and now have to spend out of pocket thinking it was like a car with some kind of warranty. Buying a newer camper should not void a warranty over a few months. At lease offer a after the fact one. BAD FOR BUSINESS. Show less

After purchasing a 2022 Grand Design Transcend Xplor, we decided to upgrade and downsize to the Jayco Jayfeather 19MRK, which is odd because the Jayco cost about the same as the Grand Design. The GD was built during the middle of the Covid pandemic, so it’s clearly a Covid Coach and it shows. The Jayfeather was purchased November 2024 and we’ve taken a few trips and have had (knock on wood) NO issues with it. It’s a small trailer with a Murphy bed but perfect for weekend/short trips, even with one large and one small dog. I upgraded the suspension with the Morryde 3000 CRE with greasable shackles and it makes a nice improvement towing with my 2024 Ford F150 Powerboost. The floor plan is smaller when the bed is down but once it’s up, there’s seating for 2-3 more people and we’ve had up to 8 people in it with no issues. An all around decent weekender once you upgrade the mattress (make sure to get a hinged bed). Factory Warranty/Support receives a five star rating only because it’s 2 years. I think ALL manufacturers should offer 2 years. Show less

This is my third travel trailer and this is the worst POS I have owned by far. Front AC went out year 1. Not covered. Everchill fridge went out year 2 and then back AC. No insulation so ac or heat runs continuously.avoid them at all costs. Oh, bedroom reading light shocked me . Warranties do not transfer, we bought it 6 months after first owners got it, now I see why. Horrible product Show less

We owned both Type A and Type C motor homes prior to owning the JAYCO Jayfeather 25RB travel trailer, and we can say that our experience with the Jayfeather was much better by far. For us the affordability and the cost / benefit comparison favored the travel trailer by far; and this cost effectiveness, extends to maintenance and insurance costs, making it the more budget-friendly option for us. We feel the Jayfeather floorplan was much more practical and comfortable than we had with our prior motor homes. The kitchen configuration and the bench-style seating in the dining area was both efficient for meal preparation and dining. We also like the versatility of being able to unhitch the trailer and travel around town without being concerned about access and parking, making shopping and sightseeing more convenient. Show less

BUYER BEWARE! Jayco customer care is non-existent. Purchased 2022 264BH Jay Flight SLX new and one month after my 2-year warranty expired noticed front wall was soft. Took unit to I-70 RV Center (Jayco Dealer) where purchased and staff there could not figure out where water was getting in. Warranty claim was submitted as all parties agreed that water had been getting in undetected well before the warranty had expired. Also, since this appeared to be a possible structural issue there was potential for this to be covered under the 3-year structural warranty. Dealer offered estimate of $4300 to tear down unit to figure out where water was getting in as part of the claim process. Warranty DECLINED and after escalating to further make case of defective manufacturing issue again case was declined with not offer of resolution. All seams were looked at by myself and technical staff at dealer and no issue was found, however after sending requested photos to claim agent they picked apart photos and indicated the seals should have been all redone every 6 months per owner’s manual. Jayco stance is that regardless if the seals show no voids, cracking or separation I am to re-caulk the entire unit every 6 months. I took good care and inspected unit regularly, parked under canopy most of the time and saw no evidence requiring redoing any seals. Also, the large Jayco front decal peeled off the first year we had the unit. It is apparent that Jayco uses inferior construction products to cheapen the build and then hides behind clauses carefully crafted in their manual to get out of standing behind their product. Do not waste your hard-earned dollars on an inferior product. Research whom owns Jayco as issues maybe wide spread with sister companies. Show less

I purchased the RV because we liked the floorplan and it had lots of room to bring our entire family. I thought Jayco was known to be a quality manufacturer, but unfortunately this was not the case. The first issue I had was the awning started to pull away from the trailer on the one end. We found there was a recall for such a problem so brought the trailer in to be looked at. Jayco denied the claim and said they would not fix or replace the awaning. At this point the trailer was under 1 year old and was only used twice. We never leave the awning out when not at out site and immediately bring it in if it gets windy. Yet the manufacturer still claimed it was not their issue. The next MAJOR issue we just recently found was a bubble on the roof. Upon inspection there is also musy spots near the bubble which means there is moisture getting under the roofing material. Again, we brought the trailer in and Jayco denied to warranty the work. I would never recommend purchasing a Jayco trailer and wish I had went with Grand Design like we were originally looking at. Show less

I've owned this RV for a little over two months now and so far I am very pleased my selection. It has everything i was looking for and I feel like it was a good value for the money. I really like the layout and floorplan with the bunkhouse. I definitely would recommend! Show less