I purchased my camper new March of 21. Upon orientation several things were broke. Rear awning did not work, sinks and toilets leaked, entry door would not shut properly. After the firs trip we had several issues. Dishwasher prep exploded and flooded camper, garage door retention cable jammed causing door not...
I purchased my camper new March of 21. Upon orientation several things were broke. Rear awning did not work, sinks and toilets leaked, entry door would not shut properly. After the firs trip we had several issues. Dishwasher prep exploded and flooded camper, garage door retention cable jammed causing door not to open and more fixture leaks. Contacted Jayco several times of warranted items. Absolutely no help. Took in for warranty repair and all claims were denied not to many ion the service department at purchasing dealer is a joke. The list of problems still continue on. Main awning snapped hit my unit damaged my golf cart and was not covered under warranty. I called Jayco and I quote” you were not standing there with the awning when this happened de we deem it misuse because it was unattended “. What kind of response is that? Current day, my roof is delaminating per Jayco but not covered, hot water works when it feels like it, door still doesn’t close properly, cabinets are falling apart, wood accents are discoloring, rear awning still broke, side deck frame has 3/4 inch gap from structure and bolts for mounting are stripped and installed crooked, subfloor not attached to frame, screws coming from exterior to interior are exposed, flooring buckling door lock on rear entry has never worked, auto level will not work, hydraulic lines leak, and the list goes on. Jayce will not respond to any claims filed nor any complaints filed. 143000 dollar camper and absolutely no help from manufacturer fixing their poor quality control defects. Jayco is the leader in the industry if you would like to be the proud owner of a P.O.S. that doesn’t seem to have anything covered under warrant and has by far the worst craftsmanship I have ever seen. My unit looks like it was built at 4 ocklock on Friday and they close at 5. Awesome!!! Anyone else share my aggravation and disappointment???