Jayco WHITE HAWK 24RKS reviews

Bought the unit used in 2023. After removing the battery to charge it, I found the battery box not attached permanently to the frame. Called Jayco about this situation. Said we don't install batteries, but all units require a battery. I believe this could be a definite safety issue not to mention an operating issue. How long does it take to install a permanent battery platform? Show less

we bought our Jayco in early February of 2016 and were so excited to get out there to the ocean for valentines day,well it didnt take long to ealize we had a leak coming from somewhere in the kitchen sink area so after we got home we called our dealer and the salesman was not in so we talked to the service manager. so we made an appointment and they told us to bring it in right away but it wouldn't be done for 3-4 weeks and well you can just about figure how well that went especially being that we had a camping trip booked for 3 weeks out. well i talked with the store manager and he worked his magic and it was ready in 2 weeks just in time for trip. well i guess you can probably hear the words when we used the kitchen sink and found it still leaking. so we take it back to kent wa, kent valley super stores and get told 3-4 weeks again but dont bring it down for a couple of weeks because lot is full, that should have told us something then. come to find out that if you buy a trailer from these folks people that bought their trailers from other dealers got their work done before we who bought from them.so we pick up trailer and take on another trip and you would never guess what was leaking, not only the kitchen sink but now somewhere around bathroom area,we are not so thrilled with the trailer at this point but we are still pleasant with the dealership.took the trailer down for another leak after filling main water tank from outside noticed a leak on the inside, also noticed a leak in the front around the bed frame and also underneath also looked like some wood was discolored and soft from moisture so we book some appointment with service department again and they call and said that the trailer was about out of the warranty but would see what and if jayco would do anything about it under warranty. service manager calls back and says they found a leak that was running in from the left front storage area and they got the ok to do all the wood replacement underneath and some trim up around the bedroom area. so my husband picks trailer up and puts it away at the house for the winter.we didnt use the trailer in 2018 as my husband had some bad health issues and didn't want to go out of area camping. 2019 rolls around and we go out for a 3 day trip about 50 miles from house and my husband hooks the water and electic up at site and we have water running out of 2 separate spots, well it seems when they winterized that they leave all water spouts and such wide open. so i had to put plastic bolt in hot water drain and turn outer shower head nozzle off,then things seemed better as we used a couple more times in May and June with out no major issues. take it hunting and cant get the water pump to work so we had no water, spent an hour or so tearing the kitchen chairs apart to get to the pump to find that a switch for water flow must have been turned off when winterizing in 2017 and the filter cap was loosed and wasn't allowing suction of water thru the line we had troubles for all the trips with this in 2019 until we found and tightened the filter cap as well as opening the flow thru water switch. well im about done whining we are going to fix everything that needs fixing and are going to dump this jayco and will never suggest that anyone buy this brand of rv. we called Jayco personally and they told us to get a lawyer because we wanted them to step up and take care of this lemon and they wouldn't. originally my husband wanted a 20 foot trailer and the sales person (boone) talked me into upgrading into this (top of the line) 24 foot trailer so my husband agreed. thanks for the chance to vent Jennifer Holcomb Show less

We have owned this 2017 24 RKS Jayco Whitehawk for 2 years now. We have had a few minor warranty repairs done with our 2 year Warranty. We have towed it approx. 16,000 miles in the 2 years. We have now recently been snow birds and living in this for 2-3 months in winter. Show less

This is the very first camper I have ever bought and am very disappointed. Bought this camper at the beginning of 2017 and after the first trip had features that were already broken. From my first trip I was unable to use the outside speakers, and the DVD player stopped playing DVDs. Soon after that the electric stabilizer jacks wouldn’t work and I had to crank down the stabilizers every time. A tac on a support for the couch has broken, from normal sitting, and the plastic check valve for the black water flush leaks. This camper was brand new when I purchased it and has completely jaded us to Jayco brand. Maybe this was a lemon but I can’t come to spending my hard earned money on another Jayco. Show less

Great size for a small family easy to tow with SUV or 1/2 ton pickup. I use a BLUE OX SwayPro weight distribution hitch and it tows with ease. Great at highway speeds. Great floor plan and plenty of storage. Easy to maneuver in campgrounds. Show less

We like the 24RKS wh have. Livability: is kind of tight with this floor plan. We have a 65 pound dog and when he lays on the floor things can get a little cramped. A different floor plan would have cured this. Quality: Some of the trim work had to be put back on after a couple of trips out in the woods. The sail switch on the furnace had a failure (furnace was not build by Jayco), warranty covered the repairs. The thing is the closest Jayco dealer at the time was 2 1/2 hours drive. We made it work. We bought the TT in late 2015 as a 2016 model year. This summer (2018) I have been resealing the dicor on the roof. I have been using dicoror the round corners and Eternabond tape on the straight areas to seal things up. Driving/towing: I think the trailer tows very well. We do get some sway under windy conditions but, slowing down to 50 or 55 helps that. We drove from OR to OK to Il and back to OR last Aug/Sept and had no trouble towing at all. Manufacturer warranty/support: We only had to have warranty work done on the furnace and now the warranty is all gone. My wife and I have both added things that we wanted for that more homey feel. We are very happy with our purchase so far. Show less