Jayco WHITE HAWK 26RK reviews

We purchased our 2021 Jayco White Hawk 26rk from Richardson's RV in Menifee California in March of 2022. We absolutely love the layout,design, and look of the trailer. We purchased Jayco because of their reputation. Since our purchase, we have had the heater repaired once by Richardson's who then sold their company to Camping World. We then had the heater repaired again by an outside service who had to replace the blower. We had the refrigerator fail on one trip and have had it repaired. The awning light switch on the lighting control panel doesn't work, but the lights will work on the Jayco app. Just a few days ago, March 17, 2024, we hooked up to go on a trip and the tow module in our truck gave us an SC! message meaning a short circuit. We did not want to drive the trailer anywhere without breaks so we called 911 RV Service in Temecula, CA. They arrived and diagnosed the problem. When they looked at the brake wires underneath, they discovered that only the rear tires on each side have brakes. They assumed all tires should have brakes and wondered if this was an error during assembly, or there never were brakes on the other tires. No wires or brakes apparent on the front axle. The passenger side brake wires were severed and some were missing. They also discovered that the four bolts holding the brakes in place and onto the axle were missing. Upon removing the tire and wheel hub, the bolts that were supposed to be holding everything in the hub to the axle were found loose and rolling around in the hub. It appears that the tire could have easily come off during travel and that the axle has been damaged by the bolts and needs to be replaced. Apparently one bold eventually lodged freezing the brake assembly and caused the wires for the brakes to be torn away. We are very lucky that the tire didn't seize up or come away from the trailer during travel. This appears to either be a defective axle where it attaches to the wheel housing, or seeing as the trailer was built during Covid, someone failed to tighten the bolts in place while assembling the wheel housing and brakes. We are lucky there wasn't an accident and we discovered this before leaving on our next trip. The axle, wheel housing, and brake must be replaced due to the damage and I can provide pictures for you. We really love our Jayco trailer, but we are concerned with this quality issue. It could have been a tragedy at some point. I hope that you advise other customers of this problem or possible problem, so that they may have their trailers looked at and/or serviced to avoid an eventual very expensive repair, or accident. Show less

The quality of this RV is outstanding! The floor plan and comfort is great! Another slide out would be nice, but this is a great rig. I’m 6-4 and the taller ceilings are great! The only reason we are selling is to buy a larger RV in a 5th wheel. Show less

Love the Trailer, hate the issues. I have had this camper since the fall of 2018. I have had 2 Axle issues in that time, of course this is my fault for overloading the camper.... It was weighed, Gross weight "dry" is 6,165 lbs., when I loaded it, just under 7,000, Payload, 1,585 lbs.for a total weight of 7,750 lbs. No "water" weight, as we filled when we got onsite. I have towed this trailer to Virginia from Mass, and Delaware from Mass. Each time I got pulled over by concerned people on the highway telling me the axles were bent. I am at a loss here. Explanation from Jayco, Chasis Manufacturer, and Lippert? Overloaded, or hit pot holes causing the axle to bend. I would NOT Recommend at this time. Fortunately for me, I am not dealing with a Large dealer, and the dealership has gone above and beyond expectations. Show less

Purchased the unit in Florida, 3-13-18, have towed it less then 2000 miles, rear axle is bowed down, with excessive wear on the in side of both rear tires, have taken unit to [Dealer]. To be told they will get to it when they can get to it! It's been there a month now, they have not contacted Jayco about the axles and tires, but want $$$$ up front before they work on the unit, had some other warranty work done by the same dealer, they have not contacted Jayco about that as of this writting! We will not be taking our unit back to this dealer again after we finally get this axle issue corrected! So this dealer will not get any thumps up from us! Will not recommend to anyone to buy from them! Show less