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Jayco Pinnacle 36SSWS reviews

4.7
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Liveability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty
4.5

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4 ratings and reviews

Voted most helpful review

Rebecca Goodwin

California

Reviewed on 2019-08-17

RV reviewed2019 Jayco Pinnacle 36SSWS

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3.8
August 17. 2019 Purchased our 5th wheel in Nov 2018. First big trip started June 4th 2019...travelled only 371 mi.the first day. Went to leave the first campground and large bedroom slide would not retract. Couldn't find any mobile RV techs as it was a Sat. Found one on Monday and it took 5 days to determine problem, order parts and get it repaired. Both motors needed replacing. Continued our trip cross country and now ready to leave this campground 2 months later and same slide will not retract. In addition to many what I would call "small problems" compared to this, we also found a crack on the outside near the bottom corner of the slide. One of the techs at Jayco said it's a design flaw that the "slide in slide" is too heavy and will take 3 weeks to repair it once we get back home. So here we are again...stuck, disappointed and frustrated. We are starting to regret the purchase of this Jayco 5th wheel! Unfortunately it's a Saturday so have to wait until Monday to talk to someone at Jayco. Would love to know if any other owners of this model are experiencing problems.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Gary Wagman

New Jersey

Reviewed on 2022-03-11

RV reviewed2020 Jayco Pinnacle 36SSWS

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5.0
Very luxurious and comfortable. Feels like home away from home! Love the amenities , quality, lighting, handling while towing. Self leveling makes it easy when at camp site. The technology of instrumentation is incredible. The master bath is very roomy, especially the shower.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jo Madden

California

Reviewed on 2022-01-24

RV reviewed2020 Jayco Pinnacle 36SSWS

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5.0
Fabulous vehicle. We looked at so many rigs until we found this one. We fell instantly in love with the features. It has so many practical functions and LUXURY! You will live like royalty in this rig!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Gary Wagman

New Jersey

Reviewed on 2022-01-17

RV reviewed2020 Jayco Pinnacle 36SSWS

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5.0
The Jayco Pinnacle 2020 36SSWS is very high end and luxurious. High quality and loaded with amenities . I love the huge shower and bathroom. Also the master bedroom with a large couch so you can look out the huge picture window while enjoying your morning coffee. Two TV’s and two fireplaces and two massaging, heated recliner chairs.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
...
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