Jayco PINNACLE 38FLWS reviews

well we have been camping for a long time started out in a tent went to a pop up then had a small travel trailer for a short time. stopped camping for a few years. do to work and school have three daughters. We started to look for a new camper, I searched the internet for over a year.we looked at a lot of camper then we narrowed it down to a 5th wheel, in hope of spending time in the south for the colder months.my two grand sons race motocross while we were at one of the races one of the other grandparents who where there had a pinnacle only it was the rear living front bedroom.so we went to a few places near us one was campers world!in ulster county new York all they seem interested in was getting it financed thru them the same day we looked at it. they tried to get us to buy a left over 2017 model when we wanted a 2018. them someone told us about Albany r v . I must say that we were treated very nice most of the people that work there new what they were talking about.we looked at a few models and went back home to decide. this was about mid December. we seen that they were having a r v show near Albany n y , so I called my son-in-law and we went to the show and I purchased the pinnacle 38flws that day. along with the camper we got the 5th wheel hitch and it was installed along with a 3300 powerhouse generator included in the price. and we got a real nice deal. way better than the other one we got the 2018 for less money than the 2017. ( buy the way I ran into the people that purchased the 2017 and they had nothing but trouble with it from day one ) now is when the sad part comes. we made a date to take delivery and the salesman was not even there! it took them all day long just to install they 5th wheel hitch. we were told that we would get transportation to and from a place to get some lunch. my son-in-law had to complain to a mgr. just to get someone to take us, they just gave us a car to use. yep it had no gas in it. still no sign of the salesman. well we had the demo if that is what you would call it.this young guy walked us thru the unit and all he did was say this is the control panel this is a light switch ,the stove oven refrigerator,and so on . my son in law had to speak up a few times and so did I ,I asked how come it was in the level position and opened like it was instead of starting from the start. so we had them close it down and start from the start like we had just got to a camp ground. well after that we got all hooked up and I was so nervous I had to let my soninlaw drive home. I do ok now lol .so far we like the Jayco pinnacle we have got a lot og good complements on it.after we got it home we set it up and then that's when we noticed a few things just was not right so we called and tak with the sales man . told us he would get back to us, good thing we did not hold our breath.we would still be holding it.then we had a few othe small things go wrong.with no luck from the dealer. tried to call the a few times even called other stores that they have . we are still wating for the original things to get fixed , and now we cant even get it to go up or down we have the 4 point automatic hall effect electric leveling system on it and all we get is that there is a R/F jack error cant seem to figure it out we call Jayco they tell us to call Lippert. we called the guy was nice buti just could not understand what he was saying. will try to call again .and may hopefully he will have the time to walk me thru the problem and how to fix it from what I have seen on the internet seems easy but I am afraid I might damage it more . Well JAYCO now is you turn to step up and help. we have called you and told you of a few things and asked you to talk with the dealer about helping us but we get no wear. do not get me wrong I can take a few dings here or there or a small scratch but some things you just have to say something about .I must say that after all that we have been thru we still like the Jayco. it is all we ever wanted in a camper. I will say this my wife's friend has showed her the new one that they are getting and that is all my wife talks about and all us real men know that the wifey is the main person that has to be happy. and my wife just loves the Grandesign r v with the front living just like we have and the rear bedroom with the small garage or storage what ever you want to call it but I know our Kawasaki mule fits in it so we are thinking lot. just read and think a little more like I said the pinnacle is a nice unit buy if these thing are not taken care of soon here we come Grandesign. Gene & deb Show less

Excellent 4 season luxury style RV. Unit has all amenities of home, with superior workmanship and comfort. Unit is easy towing and handles great with the morride suspension. 6 slide outs provide lots of room with in the coach. This unit could be a full timers dream unit. Show less