Jayco NORTH POINT 385THWS reviews

Tons of storage! Two pass thru storage area plus another side compartment and a mini toy hauler. Perfect for a golf cart, motorcycle and more! Kitchen has two large panties, a very nice bar area and a nice appliance area with storage below. The fireplace is wonderful for ambiance or heat. There are two sofas and two stadium seats for plenty of seating. The stadium seats have heat and massage. The living room also has two curio cabinets, and stereo system. Two large awnings outside. The bedroom has plenty of storage. Show less

very dissatisfied with this very expensive rv trailer. suspension is too light for the weight of the trailer. also should have shock absorbers installed from the factory. insulation is non existent in bottom of front compartment, under front hitch area, rear garage area and throughout inside ceiling from front to back. Jayco has built this unit to appear to be well built and very nice, but when you remove access panels and see how its really put together you get the real picture. lots of access points for mice to enter under trailer. if I hadn't spent 2 full days plugging holes in the frame rails and wherever connections or pipes come through the bottom of the unit it would be infested with rodents in no time. my advice is don't buy Jayco and if you choose to ignore that advice, at least save yourself some grief and don't buy from grimsby Ontario. Show less

I really loved traveling in that RV it’s luxuriously comfortable can bring golf cart or motorcycle my F3 50 Ford diesel pulled it like it wasn’t even back there went up north to New Hampshire and Maine and then down to Florida that’s all it has traveled only reason I’m selling it it’s because we bought a house in Florida. It’s like new you can save 25,000 buying both truck and camper Show less

Anyone buying a Jayco mite want to think about it before buying one! Have a brand new north point!!!( JUNK) having to have new sub roof and new roof put on the hole back side of camper toy hauler frame replaced from studs i have 64 problems the floor has gap u can see threw the sides down into toy hauler!! It’s like Jayco has a bunch of drug head putting these RV together! U better stay away from Jayco! After months not being able to enjoy our rv they agree to fix it! My problem is if I go to trade this in they are going to review and look at all these problem and I’m out a hole lot of money! If I could list all 65 things are copy the work order u would run from even thinking about a Jayco poor quality in work! And material! Show less

Jayco 2018 North Point 385 THWS bought new July 2018 Summary and comments: 1. Jayco has failed at almost every levels, with detail finish quality, service, and most of all, response time. Our Jayco dealer has been trying for 7 calendar days to get the 110 volt electrical schematic from Jayco so that the 110 volt wiring can be checked. I will give Jayco a 1 star out of 5 for the reasons listed below. 2. I asked by phone, the Jayco service people for a managers Email so I could submit this report. I received no contact info. 3. I am thankful that I have the expertise, shop, and the tools to make this unit function. This Jayco unit should have been sold with the following disclaimer “some final assembly required, electrical and construction experience highly recommended. Tools required are general assembly and electrical trouble shooting tools”. Item issues list when camper was new and still on dealer lot. 1. TV would not stand up straight when raised. Track is too short. (still needs to be fixed) 2. Trim on front of fire place fell off during delivery to dealer. (dealer fixed) 3. Bottom seals on rear slide were not even installed. You could see daylight when viewing the slide from inside. (I had to get seals and fix myself) 4. Drawer in bedroom would not close completely. (dealer fixed) 5. Dining table not connected to floor securely. (dealer fixed) 6. Window blind in bedroom would not go up. (I fixed) 7. 110 volt inverter would not come on when shore line was unplugged. This we did not know till on the road. 8. 110 volt wiring for the refrigerator, residential refrigerator, was incorrectly wired at the factory. They had run the inverter power to a wall plug rather than the refrigerator. Jayco could not get a wiring schematic to the dealer in seven days. I called each day. Even the dealer called Jayco and got no service. The dealer and I are still waiting. It has been seven days so I assume they will never answer. One must finally just give up! 9. Most all of the screws that Jayco used to put the floor down in the generator bay were twisted off at the factory. The twisted off heads were still laying in the compartment. (Again I fixed this issue) 10. Rear access door latch screw was twisted off at the factory. 11. Suction hose to water pump is not the type of hose for suction service. This resulted in the hose collapsing when it came time to winterize the unit. The pump could not suck the antifreeze because it collapsed. (I fixed by replacing with a hose designed for suction). 12. Bath room cabinet door was warped. This resulted in the door not wanting to close unless you pushed on the center of the door as you closed it. (I fixed as the door needs three hinges because of its length). 13. Strip lighting on front door awing fell out 3 times. 14. The storage door just above the black water drain is where one would expect to store the sewer hose and other dirty smelly items. This compartment is also not sealed from the main camper. (I fixed myself) Jayco poor engineering and design issues: 1. Front camper door is too close to the front movable awning arm. This results in a bent door, and door frame, if you retract the awning when the door is latched, with Jayco supplied latch, in the open position. 2. Jayco supplies an 18,000 pound rated hitch on a 19,000 pound rated trailer. This rate listing is per the decals supplied by Jayco on the camper and hitch. 3. Manual slide retract access hole in frame is not in line with manual slide out mechanism. As a result if you need to manually retract the slide due to a failure, you cannot insert the tool provided to reach the mechanism required. 4. Garage is not sealed from the rest of the camper. Any smell or fumes from the garage can enter living quarters. (I have installed seals and now the garage door can be open without getting bugs into the camper) 5. A vent with no screen in the garage runs to the outside resulting in that the garage is not sealed from the outside allowing bugs and other small critters in. The vent opening is large enough for a snake to crawl in. Anything that gets into the garage can then get into the camper. (I added a screen so that bugs and other larger critters cannot enter the camper. Show less

Jayco 2018 North Point 385 THWS bought new July 2018 We have had our new 2018 North Point Jayco 385 THWS for 10 months now. Here is a list of the issues and performance of this $80,000 unit. Item issues list when camper was new and still on dealer Harper Camper Land Great Bend Kansas. 1. TV would not stand up straight when raised. Track is too short. (still needs to be fixed) 2. Trim on front of fire place fell off during delivery to dealer. (dealer fixed) 3. Bottom seals on rear slide were not even installed. You could see daylight when viewing the slide from inside. (I had to get seals and fix myself) 4. Drawer in bedroom would not close completely. (dealer fixed) 5. Dining table not connected to floor secure. (dealer fixed) 6. Window blind in bedroom would not go up. (I fixed) 7. 110 volt inverter would not come on when shore line was unplugged. This we did not know till on the road. 8. 110 volt wiring for the refrigerator, residential refrigerator, was incorrectly wired at the factory. They had run the inverter power to a wall plug rather than the refrigerator. Jayco could not get a wiring schematic to the dealer in seven days. I called each day. Even the dealer called Jayco and got no service. The dealer and I are still waiting. It has been seven days so I assume they will never answer. One must finally just give up! 9. Most all of the screws that Jayco used to put the floor down in the generator bay were twisted off at the factory. The twisted off heads were still laying in the compartment. (Again I fixed this issue) 10. Rear access door latch screw was twisted off at the factory. 11. Suction hose to water pump is not the type of hose for suction service. This resulted in the hose collapsing when it came time to winterize the unit. The pump could not suck the antifreeze because it collapsed. (I fixed by replacing with a hose designed for suction). 12. Bath room cabinet door was warped. This resulted in the door not wanting to close unless you pushed on the center of the door as you closed it. (I fixed as the door needs three hinges because of its length). 13. Strip lighting on front door awing fell out 3 times. 14. The storage door just above the black water drain is where one would expect to store the sewer hose and other dirty smelly items. This compartment is also not sealed from the main camper. (I fixed myself) Jayco poor engineering and design issues: 1. Front camper door is too close to the front movable awning arm. This results in a bent door, and door frame, if you retract the awning when the door is latched, with Jayco supplied latch, in the open position. 2. Jayco supplies an 18,000 pound rated hitch on a 19,000 pound rated trailer. This rate listing is per the decals supplied by Jayco on the camper and hitch. 3. Manual slide retract access hole in frame is not in line with manual slide out mechanism. As a result if you need to manually retract the slide due to a failure, you cannot insert the tool provided to reach the mechanism required. 4. Garage is not sealed from the rest of the camper. Any smell or fumes from the garage can inter living carters. (I have installed seals and now the garage door can be open without getting bugs into the camper) 5. A vent with no screen in the garage runs to the outside resulting in that the garage is not sealed from the outside allowing bugs and other small critters in. The vent opening is large enough for a snake to crawl in. Anything that gets into the garage can then get into the camper. (I added a screen so that bugs and other larger critters cannot enter the camper. First major road trip issue: 1. With the camper only one month old, we took a simple 232 mile trip to Kearney Nebraska. When ready to leave the kitchen slide would not come in. A Jayco dealer was only a half mile from the camp ground, Apache Camper Center Kearney Nebraska. This is the basic conversation and actions required with them. I think this is another example where Jayco does not support its dealers. Why should a Jayco customer need to call in to get approval? Do they not trust the Jayco dealers? a. Me: I went to the dealer telling them the issue on this new camper of the slide not coming in and asked for assistance. b. Jayco dealer: Bring it in and we will look at it. c. Me: I cannot bring it in as the slide is stuck in the out position but I am only a half mile away, can you come look. d. Jayco dealer: We cannot go out without Jayco approval and you are the one required to get that approval. Here is the number for you to call and when you get an approval number come back and we will go look if they approve. Show less