Jayco GREYHAWK 31F 31F reviews

Bought a new greyhawk and on the way home it’s leaking hydraulic oil from the jacks all over the rear and underneath. Jacks stop working and says low voltage. Called dealer and made appoint for 6 weeks later. Dealer checked and stated fluid over full from factory and not sure about low voltage problem, may be a problem. Submitted info for warranty to repair. Jayco denied warranty stating customer responsibilities. All water lines exposed underneath. They also mounted all waterlines over the inverter, converter and generator then spray foamed and mounted in place. Each pipe has 3 splice connections. One leak from this thin pvc and everything electrical is ruined. Jayco customer service stated send email for docs. Sent several emails and called a couple times. No one ever called me back. Posted on the company’s Facebook page 7 different times and they just delete it and never contact me. The generator doors are also cut wrong on the 31f causing the unit to overheat and cut off. Jayco stated it’s not their problem. I’ve camped for 25 years and bought 11 different campers. Jayco service is by far the worse I’ve dealt with. And their warranty does not transfer. I finally sold my greyhawk because they would not repair it and I’ll never own another. Show less

Brand New RV and within days noticed a mold/mildew problem. The customer service sent me to a number of different shops for the above issues and many more problems. Customer service does good with easy problems, but when it gets more expensive then service gets bad. There was little to no help in finding the leak causing the mold/mildew problems. I had to buy a moisture sensor and carefully hunt down the problem. Got some of the leaks fixed, widows resealed and for resealed, but there is another leak I haven't found and customer service tells me if I don't find it they won't help. Most of the problem is in quality control of the RV and equipment. An example of the bad customer service is their either not knowing what is going on or just lying. The customer service supervisor apologized for how upset I was. I wanted an apology for them making me upset. His apology made me feel he felt my feelings were not justified. That just made me more upset. There is a flaw in the furnace that keeps making it fail. Jayco has paid for it's repairs, but I don't want an undependable furnace. They should offer to replace it or to fix the flaw. Show less