Jayco Eagle reviews

Well one year ago 2021 we had a problem with the furnace - no heat! We couldn’t move it as the slides wouldn’t move. It was cold in Texas so we sought help. The furnace was removed so we lost our warranty. We had no choice as it was cold; example: bathroom faucet froze and gushed water. So we didn’t have water until the faucet was replaced (at our expense). We finally had someone that was able to get the slides in. We took it in and stayed in a hotel! December 2022, same problem with the furnace. I could not recommend this product as there are more issue that I won’t address but it seems to be it should be a better product. Show less

The Jayco Eagle HT 30.5 CKTS has been problematic since date of purchases in July, 2021. The primary issue as supported by the examples below is that this unit was not properly manufactured and did not go through a quality control check prior to leaving the factory. Manufacturer support is nonexistent. 1. Manual - The Manual instructs the owner to download Lippert One Control as the app to control the RV's functions. This is incorrect. The correct phone app to download is Jaycommand. Other misprints appear throughout the manual as supported by our attempt to follow the guidelines which have proven to be wrong. 2. Refrigerator - Condensation between freezer doors. Recently learned that it is not properly vented. This could be applicable to all early builds of the 30.5 CKTS. 3. Auto Levelers - After 4 new circuit boards, auto levelers finally work. HOWEVER, only operable by using the Jaycommand app. When camping where phone service is not available, the auto levelers cannot be used. Also, the auto Levelers are not part of the main control panel inside trailer. 4. Main Control Panel - Have had the circuit board replaced. Water tanks were not registering. 5. Doors - Unable to use deadbolt. Door was improperly installed. Other hatches have also had alignment issues. 6. A/C - Only blows air out right vent. Left vent not working. Also has problems with the air circulation. List goes on. We have owned Jayco products in the past. Had always been good quality. Will most likely not purchase another Jayco product. Looking to sell this one. Show less

We bought this trailer new from the dealer, have used it maybe 12 times in two years and not over 1000 miles. For starters the first trip the fridge didn't work wouldn't get cold and the cabinet door is cracked and tv along with awning lights didn't work. Took it to Camper world had it 3 months ok repaired except the cabinet door. Took it back on Halloween 2021 for a regulator recall and now 3 cabinet doors are coming apart and refer still not staying cold. Called in April of 2022 still waiting on cabinet door picked it up used on 3 day trip light in pantry light not working. I replaced sensor not waiting again. Used this week 2 blocks from home holding tank for the rear kitchen sink falls off going down the road dragging the plastic cardboard underlayment (tank was empty) picked tank out of road, went on to campground. Called Broadmoor RV in Tri-cities Washington where we bought it NEW and was told warranty was up 3 months ago.... Never again we bought this thinking we were buying quality not so much... My dad was a Jayco dealer in Spokane Wash in the 70's and 80's we never had so many issues and they stood behind their product... Show less

We bought this 2015 camper used in November 2020 and have been out in the camper three times for a total of four weeks. All items: two A/Cs, tanks, water heater, Jack's, levelers, and all appliances have worked flawlessly. Easy to tow fifth wheel and just over 30ft. Long and less than 13ft outside height. A great layout for us with a rear kitchen and particularly the bathroom and the bedroom sizes are great. Though it sleeps four I feel it's a great size for a couple at 30ft. It came with some extras; bedroom a/c, power jacks, power levelers, table and chairs, and bedroom TV. The only issue with the camper is the loveseat faux leather is peeling away. Overall it is a very good camper for us. Show less

I've owned a number of RV's and this model year of Jayco is amazing. I loved it so much I bought another model of the same year just to get a second bedroom. Sturdy, liveable, quality, and tows great. Only complaint is the pleather on the furniture peels pretty bad. Show less

We have owned ours for only a few months and I am disgusted with it, it’s in the shop every time we use it, from defective and shoddy construction the horrible and non working electronics, camping should be a relaxing process but this awful thing makes me Dred even going, so at this very moment I am stuck in a campground with non function slide and awning wonder if we should call a repairman or drag this piece of crap back to the dealer, it’s a $50.000 joke and you will regret ever buying a jayco, it’s so bad I’m recommending my wife call her lawyer and see if there is some kind of lemon law for this situation. Show less

I am not one to leave reviews however this specific camper has been an absolute nightmare. Sure, it's pretty. I have all the bells and whistles warranty which has been to date useless. Jayco warranty has likewise been an absolute joke. I have owned this camper for less than 5 weeks. Here is a list of our problems that I know of, to date. 1) first, we will start with whats clear to the bare eye: after our first trip down the road the trim is loose or have fallen off completely, the wall panels are bowing out and unattached to the walls, there is a bulge on the floor in between the kitchen island and stove, the shower pins in the surround are loose and not attached to the shower base, there is a moderate squeak when walking into the second bedroom. 2) during first transit we lost a wheel. It completely broke off and we couldn't apply a spare because there was literally nothing to attach it to. We utilized the roadside assistance of which NO company would work with the warranty to tow. In turn we paid $560 out of pocket to the closest repair shop. Calls were placed to warranty first, of whom refused to pay and deferred to Jayco. Jayco then refused to pay stating it was because the torque was to tight on the wheel (repair shop informed us the torque was to tight on all the wheels, not just the one that broke) and then deferred to our dealership. Dealership deferred back to the warranty. So, another $1000 out of our personal pockets got us back on the road. 3) Once we arrived at our first campground for vacation and set up (we were level by the way) the refrigerator did not work. So here goes another $500 for a service call and no fridge for 10 days! I gave all of our food away because it would have gone bad otherwise. Oh, not to mention there was a steady drip of water coming from the underside of the camper. My husband was able to fix that as the pipes were on so loose he was sprayed with force in the face when he removed the panel in the exterior storage...but hey a little water damage gives character right?! 4) Now, we just finished another trip and set up and the main AC unit doesn't turn on....so 100 degrees outside and travels with a baby and we have no AC in main cabin of camper. Jayco is off for the weekend but I am sure it's something we did....so they can make us pay for it ourselves and not reimburse. In retrospect, we were better off with our 2003 camper. It had less problems than this one by far. The craftsmanship and quality of this camper is 0/10 and the customer service and Jayco's effort to make things right is beyond subpar. I would never recommend anyone purchase from Jayco at this point. I bout a $70,000 polished up piece of trash. Show less