Jayco Eagle HTpage=2 5th Wheel reviews

I thought Jayco was a quality product but now I have serious doubts. We bought a new 2024 Jayco Eagle 321RSTS and we have had it on just a couple of outing. We noticed that the flooring on the doorside slide won't lay flat. It is a fall risk and the manufaturers solution is to put a rug(s) over it or staple velcro to the floor and stick the other side to the flooring. When we had are trailer washed the guy noticed a softspot on the roof. We had it inspected and the dearler said it seems to be a circle where maybe something was supposed to be stubbed through. Jayco has decided that since there is no problem at this time they won't repair it. So basically they are kicking it down the road so when it does fail it will be out of warranty and they are off the hook. It's sad, this units MSRP is about $109,000 and they won't do a thing to back it up. Show less

Our trailer has been a nightmare since we ordered it from factory. At first, it was annoying stuff like valences not being secured correctly, the door mis-installed so extremely hard to close, none of the cabinet latches lined up and the first fridge never worked properly. Then some bigger stuff happened. The second fridge was not installed correctly and fell out of the hole, taking most of the kitchen cabinetry with it. The levelling system started getting glitchy and randomly would lift a leg when parked. This required the whole underside to be removed to find bad wiring. We also couldn’t figure out why the black tank smelled unbearably until it was discovered that the vent had been sealed shut at factory. Then the interior wall moved and it was discovered it was never secured in place. The latest and worst problem is we have discovered the roof was never installed correctly, which meant there was water pooling under the AC unit (would not have been seen during routine inspection). Now, less than 3 years old the unit needs a whole new roof due to rot and Jayco will not honor warranty even though it was an issue from build. Will never buy a Jayco again and encourage people to think twice before purchasing. Their best in industry warranties are a joke. Show less

I bought my Eagle HT last summer and have been extremely happy with it. The layout is fantastic if you are traveling alone or with others in a group because the U-shaped seating can comfortably fit all six of us which is different than a lot of 4-person booths. I have 2 inflatable paddle boards that I don’t have to deflate because the pass through storage is very large. In addition to the large pass through storage, there are multiple storage areas under the dining area and the pantry. The tank light indicators are right near the front door so it’s very easy to keep an eye on your tank levels. The bathroom is soooooo nice. The shower is substantially wider than other 5th wheels or motorhome which is great if you don’t want to feel claustrophobic. The flash hot water heater was decadent after hiking in Yosemite all day. I have travelled in the brutal heat of summer as well as the high desert cold of this past winter and the climate control is wonderful. The entire rig cools off and heats up so fast. I haven’t used the entertainment functions as much as I thought I would but it’s nice to know I can watch movies or listen to music if I wanted to do so in comfortable recliners. I DID have an issue with the oven lighter and there was some leftover insulation in my pipes that had to be taken care of at the dealership, but it was fixed pretty fast. The leveling system remembered where it was when you unhitch so that it’s really easy to just hit the button to bring it back where it was when it’s time to leave. So far I haven’t had any issues with the hitching itself, but I did have to learn how tension can make it difficult to pull the handle to unhitch, but I’m also a 52 year old woman who travels solo so perhaps strength is an issue? I have been able to figure it out. Overall I am really happy with it. Show less

We bought this new in June of 2022 and we still love it. We've put about 15,000 miles on her so far. Like most rv's, we've had a few minor things that I took care of myself. We were in Arizona this summer and I noticed some wrinkles along the sides of the roof membrane. I called Jayco and explained what I saw and that by the time I got back to South Carolina to let someone look at it, my warranty would be expired. They extended my warranty on the spot and did fully cover a new roof membrane that was installed in August. Show less

I’ve owned this unit for over four years now not one problem so far with any of the mechanical slide mechanisms, air conditioning, or need electronics inside. The only thing that I would’ve changed and will make sure when I purchase on my next unit, the door hinges are glued and a couple of them have come have separated from the doors from the hinges, easy fix but still.. Show less

We've had this camper for three years and traveled over 10,000 miles (summer in Florida). It's been perfect. No problems and very comfortable to live in. This size of 5th wheel is easy to pull and make corners with. When turning into campsites, this model tracks along the same lines as the truck. We couldn't be happier. Show less

We decided to purchase a Jayco versus other brands due to prior recommendations from others. We have been very happy until our bracket holding our awning started coming out of the side. We spent $400.00 to have it repaired. The RV service department said it was not connected to anything but the siding. No reimbursement from Jayco. Just want to let people know about this poor quality workmanship in case others experience the same. Show less

I bought this one used and found a few things that have troubled me since I took delivery... 1. 14 bolts missing to hold front frame to chassis... 2. no camber on the curb side main rail... 3. Screws going through side walls with no caulk or sealant leaking... 4.Screws holding the drip edge on were drywall screws, no caulking or sealant coving them so water will get in... I was at the Tampa RV Show and spoke with the Eastern Reginal Sales Manager Martin Seneca sent him pictures and when he found out I was a second owner there was no more contact other than to tell me the warranty isn't transferable... Show less

Jayco used to be a quality RV Manufacturer. The quality of this brand new eagle fifth wheel is absolutely horrible. I have have had nothing but repeated issues with this camper, from electrical to plumbing, to Jay command. I have spent numerous days fixing this camper instead of enjoying my vacations. Just a complete piece of junk. This has been my first and last Jayco. Show less

We purchased this 5th Wheel in August of 2022, used it for 2 weeks and had to take it back to the shop (mid September) for 12 different warranty repairs. It took until April 2023 to receive parts. One of the issues is the pantry door, it did not stay latched and warped. Our dealership repaired the door back to Jayco Specs, but added additional latches to keep secured and leveled. The Jayco magnet does not do that. After just using the RV again a week ago, the pantry door has warped again and the hinges are hard to open. Also, 3 of the drawers in the bunk portion continue to fall apart and will not stay shut while driving, this interferes with extending the slide out. Show less