Jayco EAGLE HT 284BHOK reviews

The support from our dealer is horrible it would always take 9 months to get warranty work done and would never be completed correctly also was told from dealer that it was constructed of marine grade plywood the store compartment rotted out in less then 4 year and was the cheapest osb that you can buy I feel that I was lied to from salesman and jayco don’t think I’ll ever own another jayco the design of the compartment is horrible and can’t keep mice out of camper due to the design flaws of the front fiberglass cab Show less

Last fall we decided to upgrade our camper to something with a few more amenities. Stopped by a local dealership in late November and toured a Jayco Eagle 284 BHOK. It was impressive but a little pricey. We decided to take the winter to shop and research other models. I found a number of videos by "Josh the RV Nerd " on you tube helpful making our decision. After watching several videos of the assembly of the Jayco Eagle series and high marks from Josh on the quality and workmanship we decided to move ahead with a purchase in February of 2022. We took ownership of the unit on February 28,2022. Weather in Wisconsin is fickle and on that it was cold, windy and very unpleasant. I went through the basic operation of the unit with the dealership paying attention to the heating, cooling, water and sanitary systems. I noted that the middle grey tank cable pull was inoperable at that time and the technician suggested that it might be frozen, and they would look at it when we returned to have a canopy installed over the slide out. After several day the weather warmed up and I did a detailed inspect. Here is what I found: The grey tank cable pull is still frozen. I called Jayco service and inquired how I could over-ride the cable pull, and where are the sanitary valves. They had no idea where the valves were and there are no access panels on the bottom cover. The suggestion was to cut some holes and look inside ???????. The black tank cable pull extends to a point such that the cable is exposed. I suspect a missing stop. While crawling under the unit I notice that the bottom cover was not installed as shown in the videos. Jayco uses a C channel attached to the frame in which the bottom slides in. No gaps or bulges or piles of foam. No screws into the frame. Theoretically mouse proof. WRONG! It looks nothing like the videos but more like an upside down photo of a hilly landscape. In fact the gaps are so large I can see the bottom of the unit floor and can slide my hand in between the cover and frame. BTW. We now have a mouse. The bathroom door seemed out of alignment and the door latch was barely catching. A little measuring indicated the door was cut 21 3/4" at the top and 22" at the bottom. The backsplash at the kitchen sink and counter top is a subway tile design. The panel behind the sink is at a different elevation than the panel on the outside wall such that the grout lines do not match at the corner. they are off by about an inch. How could the installer miss that. There is no apparent way to access the kitchen sink drain or water lines should there be a leak. I suspect this is also true for the outdoor kitchen. There was debris falling on the toilet seat from the exhaust fan. The unit a Mini Maxx Aire has a roof hood but there is no backdraft damper. Consequently air makes its way through the hood. There is a manual circular damper inside but that does not stop air from blowing into the interior of the trailer. I called the fan manufacturer and the technician said that there are supposed to be filters which stopped debris from entering. To change the filters the assembly has to be unscrewed from the ceiling inside. The manufacturer also shared with me that this was not the proper fan for a bathroom application. There for I can always expect cold or hot air dropping into the camper. The support rail for the folding bunk has separated from the wall by 1". So I'm trying to work with the dealership and Jayco to resolve these issue. Here is where things are: Jayco is sending a new bottom cover and cables. Jayco, through the dealership asked if I could measure the length of the trailer bottom to get the right length of cover. THEY DONT HAVE PLAN FOR THESE UNITS??. Jayco asked through the dealership if I could measure the cable length required from the handle to the valve. Just to be clear, if they don't know where the valves are how am I supposed to find them. So here we sit. 3 payments and 2 1/2 months later I have a $50,000.00 box on wheels in my driveway that I can not use. Parts are ordered but some may be back ordered ETA unknown. The happy Jayco parts person states "Its all under warranty". Great but most of this should not have even happened if Jayco did its job properly. I'm terrified of what else could possible be defective. Haven't drained or pressurized the water system yet. Supposed to be at our permanent site in 10 days. Shame on Jayco for the poor workmanship. Its junk and Maintenace is not well thought out. Shame on the dealership for not doing a proper inspection before accepting delivery. I guess this the way of the world. bang something together and make it someone Elses problem. Josh the RV Nerd, if you read this you really missed something at the Jayco plant. Unhappy ticked off camper. Show less

This Jayco Eagle fifth wheel is 42 feet long and is a 42 foot long piece of crap this coach has been nothing but problems from the day that we brought it home till the day that I’m writing this review you name it it’s happened in gone wrong with this coach it is the biggest piece of crap I’ve ever bought in my entire life in my eyes it’s a lemon Jayco has not stood behind its product in any way shape or form it’s disgusting to me how I’m being treated by Jayco and the dealership Pete’s rv in ct I will never ever buy anything again from Pete’s RV in Connecticut and I will never ever buy another Jayco product as long as I live if anybody is reading this please do me a favor and do yourself a favor do not buy a Jayco and especially do not buy a Jayco from Pete’s RV in Connecticut they are absolutely horrible nice as pie till you sign the paperwork once you sign the paperwork good luck you can’t even get a phone call back let alone get anything fixed This has been the worst nightmare in mistake of my life and me and my family are so disappointed and disgusted Show less

Fun Town RV in Cleburne Tx is a big joke!!! They will lie to you for weeks about everything and do not give them a deposit. They have a 3.5 rating and the BBB has them a bad rating. Please do your homework before you even think about buying from here. Show less

Jayco stalls and keeps you waiting on any of the warranty work being done. I will never buy another jayco do to the way we have been treated. Quality camper I do live it but the customer support is a one star. It’s sad, after Thor bought this once family owned business it went down hill. Show less

This is our 3rd Jayco and we custom ordered it because the first two never had a problem. This one has had nothing but problems. We wouldn't even look at another brand because we were loyal customers. Here is a list: 1. The auto-leveling system hasn't worked since the beginning. The dealer thinks they finally figured it out. The front level sensor and back level sensor boxes were installed backwards. 2. We have had metal pieces come loose off the exterior while driving 70 mph down the highway scratching up the fiberglass. 3. Smell in the grey tank that the dealer can't figure out. Smells horrible and the sink backs up to the drawers in the bedroom where we put our clothes. 4. Light fixtures loose. 5. Trim falling off. 6. Poor seals around the doors. 7. Drawers that won't catch so they open constantly while driving. 8. Black water tank shut off not closing completely causing leakage. Dealer says it a design flaw. The shutoff valve is located 25 feet from the actual tank. 9. Oven handle door came off. 10. Speaker wires installed improperly. Pretty ridiculous...things that could have easily been caught with a quality control inspection. It has been nothing but a headache for us. My family has not enjoyed camping much at all this past summer. Unfortunately, it's been almost 6 months, and there is not an end in sight to all of the issues we have had. The dealer has been easy to work with but the manufacturer takes their time getting them the parts. We have wasted so much time and gas money going back and forth. We have made 4 payments, paid for a year of insurance for a camper that sits at the dealer the majority of the time. They say we can take it when we want but my husband is getting more and more frustrated every time we have to take it back and forth. I have reached out to the manufacturer multiple times and the customer service rep hasn't been helpful at all. They have no follow through. We are very disappointed to say the least. Show less