Jayco 312BHOK Travel Trailer reviews

I am not one to leave reviews however this specific camper has been an absolute nightmare. Sure, it's pretty. I have all the bells and whistles warranty which has been to date useless. Jayco warranty has likewise been an absolute joke. I have owned this camper for less than 5 weeks. Here is a list of our problems that I know of, to date. 1) first, we will start with whats clear to the bare eye: after our first trip down the road the trim is loose or have fallen off completely, the wall panels are bowing out and unattached to the walls, there is a bulge on the floor in between the kitchen island and stove, the shower pins in the surround are loose and not attached to the shower base, there is a moderate squeak when walking into the second bedroom. 2) during first transit we lost a wheel. It completely broke off and we couldn't apply a spare because there was literally nothing to attach it to. We utilized the roadside assistance of which NO company would work with the warranty to tow. In turn we paid $560 out of pocket to the closest repair shop. Calls were placed to warranty first, of whom refused to pay and deferred to Jayco. Jayco then refused to pay stating it was because the torque was to tight on the wheel (repair shop informed us the torque was to tight on all the wheels, not just the one that broke) and then deferred to our dealership. Dealership deferred back to the warranty. So, another $1000 out of our personal pockets got us back on the road. 3) Once we arrived at our first campground for vacation and set up (we were level by the way) the refrigerator did not work. So here goes another $500 for a service call and no fridge for 10 days! I gave all of our food away because it would have gone bad otherwise. Oh, not to mention there was a steady drip of water coming from the underside of the camper. My husband was able to fix that as the pipes were on so loose he was sprayed with force in the face when he removed the panel in the exterior storage...but hey a little water damage gives character right?! 4) Now, we just finished another trip and set up and the main AC unit doesn't turn on....so 100 degrees outside and travels with a baby and we have no AC in main cabin of camper. Jayco is off for the weekend but I am sure it's something we did....so they can make us pay for it ourselves and not reimburse. In retrospect, we were better off with our 2003 camper. It had less problems than this one by far. The craftsmanship and quality of this camper is 0/10 and the customer service and Jayco's effort to make things right is beyond subpar. I would never recommend anyone purchase from Jayco at this point. I bout a $70,000 polished up piece of trash. Show less