Thor Motor Coach Tuscany 45MX reviews

The excitement of purchasing an RV was quickly turned to disappointment, then anger, then disbelief. There is a reason that RV sales are down 50% in 2023 and its not the economy. We purchased a brand new Thor motorcoach which has been riddled with major systems issues, cosmetic issues and poor workmanship. Our coach has been in service for approximately one year, yes one year straight. The issue is that things break faster than they can get parts and fix issues, the process is 1. submit issue to dealer. 2 dealer has to approve. 3 dealer sends to manufacturer for approval. 4 dealer requests part. 5 parts can take up to one or more months to arrive. Please do not let Thor ruin your dreams. Show less

Purchased brand new 2023 Thor 45MX and the experience has been truly horrific. I wont go into details here but they pump these products out so fast with zero quality control and then let the dealers try and fix them in order to pump their stock price and allow the executives to make millions of dollars per year. Please don't purchase a Thor product, your pocket book will thank you. Show less

We win! Officially "worst quality & worst service" from any manufacturer in the entire RV market. Purchased "brand new" 2023 Thor Tuscany MX in October 2022 and have yet to actually make it to a camp ground, yes it's currently been over 230 days at Lazy Days being worked on. With over 300 minor and major issues including; replacing the gen set, 3rd inverter, auquahot broke 4 times, refrigerator quit and was replaced, toilets swapped out, coach was out of alignment, paint and body wants 2 weeks, countertop cracked and replaced, I could keep going.. Thor service has zero communication skills but are excellent at stalling and saying things like "we will make it right" which is code for "we stole your $500k and we are laughing at you" so embarrassed for them, if you have had same type of experience you can share at thorsucks.org Please don't purchase a Thor product. Show less

Let’s just jump into the truth and the elephant in the room. Thor motor coach made the decision during Covid to produce as many coaches as possible irrespective of quality through the COVID pandemic. This has led to a dramatic decline in quality but a huge payout for the executives of Thor. Other owners can chime in here but it would not be unexpected to have over 200 major issues with these coaches. Thor will put you into their “standard service plan” which will include Mark Stanley who has been at Thor for over 20yr and who literally has no humanity left as he is a shell of “we will sue you, you suck” and or whatever other useless attempts at getting them to fix these living hell coaches that they trick people into purchasing, Please, I am begging you, do not give them your money, it will be the last time you see it. There is a large class action lawsuit being prepared. Show less