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Floorplan

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2024 Thor Motor Coach reviews

1.5 (3 reviews)
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Liveability
1.3
Overall quality
1.3
Floorplan
2.0
Driving/towing
1.7
Factory warranty
1.3

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Voted most helpful review

Dennis

Ohio, USA

Reviewed on July 3, 2025

RV reviewed 2024 Thor Motor Coach Chateau 22E view listing

5.0
I purchased the coach in southern Texas this February. Drove down from NE Ohio in my Prius. Rented a U-Haul trailer in Del Rio, loaded the Prius and drove the RV back with the Prius on the car hauler in tow. The Chevrolet 3500 chassis with 6.6L gas & 6 speed transmission got 10.3 mpg all the way...read more
I purchased the coach in southern Texas this February. Drove down from NE Ohio in my Prius. Rented a U-Haul trailer in Del Rio, loaded the Prius and drove the RV back with the Prius on the car hauler in tow. The Chevrolet 3500 chassis with 6.6L gas & 6 speed transmission got 10.3 mpg all the way back. Towed great. Regarding the coach, I had a few minor issues that resulted in my visit to Thor's repair facility in Wakarusa, IN. It appears several were caused by an authorized realer in NM (or TX) during a minor repair intervention. A couple of other cosmetic issues created by the previous owner, a couple of minor issues from the factory and one electrical issue that prevented the coach battery from charging while driving. I can't be more pleased with the folks at Thor in Wakarusa, IN. The early June warranty appointment at their factory repair facility with the Chateau 22E far exceeded my expectations. Not only did all the important issues on my list get resolved, but they also found a couple I had missed and even generously took care of a few items created by the Chateau's previous owner. My sincere thanks to Warranty Administrator Leslie, Service Repair Tech Tim, Service Supervisor Ed and Service Coordinator Jennifer. You were all professional and thorough. As I previously indicated, you more than exceeded my expectations. In this day and age of RV manufacturers that hide & obfuscate their problems, it's so gratifying to come across a corporation whose staff puts their customers' needs first. BTW.. With regard to overall RV quality and the warranty issues.. I'm totally impressed with the quality of the coach. While there were a couple of minor factory finishing issues, there was only one I considered significant that involved a circuit that prevented the chassis from charging the coach while driving. I believe the remaining issues were either created during a NM (or TX) repair center intervention or by the original owner sometime before I took possession of the RV. Thank you and Thor for your generosity and all your help resolving the issues!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Howard Clayburg

California, USA

Reviewed on July 1, 2025

RV reviewed 2024 Thor Four Winds 28z 28z view listing

2.6
We have had our rv for 2 months and during this time we have been in contact with our dealer as well as Thor regarding several issues. Our calls are not returned by either party. At this point we feel we are on our own to take care of any problem that comes up. I urge everyone who is considering...read more
We have had our rv for 2 months and during this time we have been in contact with our dealer as well as Thor regarding several issues. Our calls are not returned by either party. At this point we feel we are on our own to take care of any problem that comes up. I urge everyone who is considering buying a rv be sure you want to deal with this matter yourself because you will not receive any support from the company. Find another way to spend your hard earned money.
Livability
3.0
Overall quality
3.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Adam Edrington

Ohio, USA

Reviewed on June 28, 2025

RV reviewed 2024 Thor Motor Coach Aria 4000 view listing

2.2
The lemon hasn't had working hot water. No hot water being produced by the AquaHot system for nearly 1 year. The Firefly readout says that it's working and status is "OK". There are no system faults. It was in the repair shop at Lazy Days of Wilmington, Ohio for 3 months. They couldn't fix it. I...read more
The lemon hasn't had working hot water. No hot water being produced by the AquaHot system for nearly 1 year. The Firefly readout says that it's working and status is "OK". There are no system faults. It was in the repair shop at Lazy Days of Wilmington, Ohio for 3 months. They couldn't fix it. I drove it back to the Thor factory repair, where the lemon was made, in Wakarusa, Indiana and they had it for two weeks. This is all warranty work. They stated on the work order that the hot water system was "On" for 2 days so no repair was needed. The only problem, still no hot water is being made. They were too incompetent to actually turn the water on to see if it was getting hot.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Craig Rice

Nevada, USA

Reviewed on June 22, 2025

RV reviewed 2024 Thor Geneva 25VA view listing

4.4
I drove this RV towing my car across country and after getting used to driving an RV, had no problems. The free standing shower makes it nice. The hot water heater runs off of propane as does the generator. Good sized fridge and easy to use galley. The awning is nice when you stop to make sure...read more
I drove this RV towing my car across country and after getting used to driving an RV, had no problems. The free standing shower makes it nice. The hot water heater runs off of propane as does the generator. Good sized fridge and easy to use galley. The awning is nice when you stop to make sure you are in shade.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Lori Bahler

Connecticut, USA

Reviewed on June 6, 2025

RV reviewed 2024 Thor Magnitude AX29 view listing

2.6
We purchased this RV to haul our 4 place horse trailer and travel across the country for a year!! The hauling and power are great! Unfortunately the quality of cabinets/carpentry is so very very poor! The tankless water heater has already needed to be replaced and tankless technology is not that...read more
We purchased this RV to haul our 4 place horse trailer and travel across the country for a year!! The hauling and power are great! Unfortunately the quality of cabinets/carpentry is so very very poor! The tankless water heater has already needed to be replaced and tankless technology is not that great because in order to get hot water to wash dishes in sink uses up SOOO much water. Not great when boondocking! Our bumpout has given us trouble since day one but now has completely broken!! Thor has been completely unhelpful!! They make the customer AND dealerships go through ridiculous hoops to get a warranty item fixed! We so far have spent 3 extra weeks in 1 spot on our trip because if you move and don’t have the original dealer that submitted claim do the work you need to start claim process all over again!! VERY VERY ambiguous about when parts will be shipped to dealer!! I have had an email thread with Thor & dealership for a month now. ETA for parts in the email thread has always been a certain date. That date has come and gone no parts and I find out the day before ETA that the ETA isn’t even referring to delivery of parts to my dealer but to Thor factory which in turn needs to mail it out to dealership after that!! I am starting to ramble all I can say is not at ALL truthful or transparent!! Totally different complaint: to fill fuel tank takes an hour or possibly more! You have to dribble the fuel in because the pipe that puts it into the tank has a 90 degree angle Hopefully this experience will help someone make an informed decision and not just based on power for towing like we did!! Gauges for fresh water, grey and black are completely useless. Most of the time they all 3 read exactly the same at 67%!!
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Wayne Baker

Florida, USA

Reviewed on November 22, 2024

RV reviewed 2024 Thor Sequence 20K view listing

1.6
Thor does not stand behind their warranty at all. Bought a brand new 2024 camper van from General RV. Picked it up in September. Was told that the refrigerator was not cold because they had just turned it on. It never got cold. It has been to General RV TWICE, OVERNIGHT for days on end for...read more
Thor does not stand behind their warranty at all. Bought a brand new 2024 camper van from General RV. Picked it up in September. Was told that the refrigerator was not cold because they had just turned it on. It never got cold. It has been to General RV TWICE, OVERNIGHT for days on end for diagnosis, etc. They determined it does not get colder than 66 degrees which is not cold enough for safe food storage. General RV blames Thor, Thor blames the refrigerator manufacturer. No one is taking responsibility to replace this defective item. Purchased this van because it supposedly had a 2 year warranty and was told everything inside would be "covered". General RV and Thor just keep blaming the other for not submitting paperwork, etc. and this has been happening for weeks and weeks while I sit with a camper van that can't really be camped in.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
2.0
Factory warranty/support
1.0
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Voted most helpful review

Neil Craft

Iowa, USA

Reviewed on October 5, 2024

RV reviewed 2024 Thor Luminate CC35 view listing

4.2
Only two problems: bedroom door slide guide and shower door leak. Fixed both myself with $4.00 in parts. Don't need two tvs in the livingroom but they work great. Very satisfied with overall fit and finish of everything. First time class a owner. Would recommend this model from...read more
Only two problems: bedroom door slide guide and shower door leak. Fixed both myself with $4.00 in parts. Don't need two tvs in the livingroom but they work great. Very satisfied with overall fit and finish of everything. First time class a owner. Would recommend this model from Thor.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Ronald Leclerc

Michigan, USA

Reviewed on September 25, 2024

RV reviewed 2024 Thor Rize 18M view listing

4.2
The previous reviews are for previous years. I guess they have improved this model for 2024 since it has only been around since 2021. I have had this now for 7 months, traveled 8,000 miles, stopping more than 40 times in 9 states and 2 provinces. Hasn't given me any trouble at all during all this....read more
The previous reviews are for previous years. I guess they have improved this model for 2024 since it has only been around since 2021. I have had this now for 7 months, traveled 8,000 miles, stopping more than 40 times in 9 states and 2 provinces. Hasn't given me any trouble at all during all this. Everything works well and is quite dependable so far. The Ram van is a great vehicle with a fine, comfortable ride. I get up to 20 mpg unless it's very windy, then it goes down to 16 or 17. Only a minor U-connect software recall they fixed right quick. So, I am impressed and quite pleased with my new home. The only reason I gave it 4 stars for quality are the drawers, which are a bit flimsy but quite functional. I'm sure things will break, everything made by humans will, then I might have something to say about Thor service! I wouldn't have given a service rating but it was mandatory.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Oswaldo

Ontario, Canada

Reviewed on September 20, 2024

RV reviewed 2024 Thor Motor Coach Synergy Sprinter 24SS view listing

2.0
The Mercedez Delano does not honour warranty. The paint on the unit's is God awful. They change out tires to put cheap tires and then Mercedez will not warranty them and Thor denies doing so. overall do NOT WASTE YOUR MONEY that is all they care about. The customer is a Big Fat...read more
The Mercedez Delano does not honour warranty. The paint on the unit's is God awful. They change out tires to put cheap tires and then Mercedez will not warranty them and Thor denies doing so. overall do NOT WASTE YOUR MONEY that is all they care about. The customer is a Big Fat 00000000000000
Livability
2.0
Overall quality
2.0
Floorplan
2.0
Driving/towing
2.0
Factory warranty/support
2.0
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Voted most helpful review

John Reale

Georgia, USA

Reviewed on June 4, 2024

RV reviewed 2024 Coach House RV Platinum IV 271XL view listing

5.0
After a year of research and waiting for the build, we finally picked up our new Coach House Platinum IV 271XL. After the first 1,000 miles I can tell you that our expectations have been surpassed. Our #1 purchasing decision was the overall quality of the build. Coach House RV takes great pride...read more
After a year of research and waiting for the build, we finally picked up our new Coach House Platinum IV 271XL. After the first 1,000 miles I can tell you that our expectations have been surpassed. Our #1 purchasing decision was the overall quality of the build. Coach House RV takes great pride in their build quality and the service they provide to their customers. This is reflected in the commitment and energy that the whole staff showed as we took delivery over multiple days to ensure everything was tested and fixed before we left the Florida-based factory. From the owner, to the sales rep, to the production foreman, to the RV technicians, all were accessible and provided great service. I left with the confidence that I will continue to be able to ask questions as we learn our rig and overcome our "newbie" experience level. If you are looking for a unique to the industry, high quality RV, Coach House RV has to be part of your purchase consideration.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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