2022 Thor Motor Coach reviews

Pitiful from the start. Your cheap components and towing are bad. Lucky we didn't have any accidents with the compromise of the tow ability as the metal stressed and failed . now we are driving tow jeep and RV on 12k summer trip. Cheaply made interior. Screws too short, laminate coming off and the list goes on and on. My hubby is on his game and his mcgiver at fixing things. Saved our bacon so many times. I would never recommend this RV to anyone and the dealership is pitiful as well. Glad we are safe. Be aware everyone... Even though much research went into this RV purchase we were fooled. Safe travels.. Show less

We have owned our 20k for almost three years now and have had very little issue with it. We absolutely love everything about it from the many drawers and cabinets to the rather large refrigerator to the great bed size. Getting ready for the day is a breeze with the wet bath and front table. We have worked with Thor in the past and believe you get from any customer service person what you give and had a great experience. Show less

Thor RV are terrible workmen ship, brought one brand new for retirement travel spent 92,000. nothing inside worked appliances, generator, missing screws, bolts to stairs. In for warranty work after one trip and from then on in and out of warranty for repairs where take for every to get Thor to approve anything, bottom line everything had to be fixed over and over, leaks from shower, tiolet, water pump. Generator never worked, had to be replaced. It a money pit don't buy anything made by Thor!!!!!!!! I finally sold it but had to eat 30,000. RV drops 36 percent in value when you pull off lot. Dont' buy new buy used, at least most of the stuff will work. Show less

The Thor Sequence is a great vehicle and is very versatile. Unfortunately, the quality of the unit is less than desirable. The Good: The unit is quiet going down the road and has all the amenities that you could ask for. For two people it is a great unit and has plenty of storage space for a class B motorhome. The layout is very nice and is open and bright. Lighting is great and having the moble phone app use to control everything is a luxury. The Bad: The quality of workmanship in constructing the coach is poor at best. We had a major water leak in a rainstorm due to a badly installed vent. The gas system failed due to lines not installed correctly. Cabinets needed doors adjusted and drawers need to be adjusted to work correctly. The Lithium batteries died within the first two years and now Thor has no available replacement. Overall: While we love the layout and size of the coach, we wish it had been put together better with better quality parts. Show less

brought lc 22 thor quantum brand new 90,000 . Nothing worked appliances, phone chargers, generator. Took one trip had to go into to service warranty work, Thor warranty service is absolutely the worst ever. Give you the run around for days, wont fix nothing say its customers fault wear and tear, seriously, brand new vehicle. Takes 3 months to get warranty service approved, 1st trip and back to service, dash board not connected, camaras, dont work, cabinet doors won't stay closed,screws missing every where. 2nd trip leaks, shower, tiolet, water pump stop working, running boards missing screws, wires hanging undercarriage, cargo storage not attached fell off during trip, the more trips the more things were noticed Show less

Overall happy with the Thor Axis 24.1 and think the floor plan is excellent. One improvement is to rethink the bathroom in order to enlarge the shower stall. I have had very few issues with the RV and only one warranty repair which was covered and easily repaired. Anytime I have called Thor technical support I have received excellent service and advice. The suspension and drivability is not very good. Thor should consider beefing up the shocks, leaf springs and adding a steering bar. Yea, this would add cost, so make it optional, but doing these upgrades afterwards is more costly and time consuming.. Show less

Great RV. Completely automated in every way. Slides and lights, generator, air, conditioner, water pump, everything can be controlled by remote access on your phone. Two air conditioners, exceptional storage space. Washer and dryer. Inside luxury. Show less

Overall, very good experience after all understanding all the ins and outs of the Motorhome. There was a notable positive step change in quality and finish in the 2022 Hurricane 34J, with improvements in the styling of the coach, newer headlight design and arrangement and especially with the new F53 chassis with the 7.3L Godzilla engine. This is night an day from the old coaches in both handling and power. No more redlining to get into the powerband of the engine, which makes for a more leisurely drive. The interior is great with good finishes all around, nice materials used to withstand wear and the layout is a family dream. The overhead bunk along with mid coach bunk is amazing and makes the unit feel even bigger than a 36 ft unit. The full wall slide really opens up the interior and makes for a great living space. Use of slide locks is recommended as the slide is large and may move, but most slides should use them to avoid any movement. The new Thor quality is a testament to their commitment to improve reliability and should not be overlooked. I think Thor coaches are some of the best deals on the market today and are on their way to outshining their peers in both looks and reliability. Show less

Don't buy it! We have had it over a year and were able to use it 3 days. The rest of the time it has been in the shop. Engine light came on at 100 miles, problem with the catalytic converter, windshield leaks, both driver and passenger windows leak, passenger window won't open due to wrong seal being installed, fridge mounted backwards so you cannot adjust the shelving inside, multiple bolts and screws missing, slide out came off the tracks the first time we extended it......and the list goes on. Show less

Thor is incredibly difficult to work with. They will make excuses, give misinformation and generally do absolutely anything and everything to blame you so as to make malfunctions and failures your fault so they don't have to cover warranty claims. As soon as you challenge their answers and excuses with factual information, they will start saying you're rude and will say they are going to hang up on you, and they will do just that. Even when you've said or done nothing rude. They will refuse to cover things on a BRAND NEW motorhome, citing strange reasons that make no sense. Be prepared for a lot of out of pocket expenses for repairs on your unit during your very first outing. They will tell you that because you didn't follow their internal processes, the repairs won't be covered. However, you have absolutely NO WAY of knowing what those processes are until you get so much misinformation from them that they twist everything around to be your fault, even though you called their help line (technical support) multiple times and did EXACTLY what they told you to do. Don't trust what appears to be a wonderful 24X7 support line. They will purport to be there to support you, but then provide absolutely NO help, only to mislead, confuse you and twist everything to make you to blame. Their managers are even worse. Don't even try to escalate your call, you'll just get someone who knows nothing about your motorhome and give so much false, terrible misinformation. Worst of all, they make you feel like a bad guy. There is NO such thing as customer service at this company. This is customer disservice at its finest. Show less