We have had our Journey for 3 years and have been so totally dissatisfied that we had to sue for the Texas Lemon Law (and won). Customer service is horrible from Winnebago and the dealer. The first year it was in for repairs 6 mos out of 12. Almost every time we take a trip something breaks down. The entertainment center has never worked properly (our last trip went two weeks with no Satellite, Cable or DVD, several repairs on slides (still not fixed), electric control system went, and on and on and on. The only thing positive I can say about it is that it does handle well and the floor plan is excellent. We just traded it for an Entegra (very high reviews)and waited so long because we could not find a floor plan we liked as much. We go to several rally's including the Winnebago in Iowa and have not talked to one couple that had anything positive to say about their Winnebago coaches. We just returned from an Entegra rally and did not hear of one unhappy owner. This was the main reason we decided to finally make the trade, losing approx. $100,000 plus all the interest that has been paid to do it.