Thor Motor Coach Synergy reviews

The Mercedes chassis & cab have had excellent performance, however Thor's quality control regarding workmanship and quality of furnishings and equipment is horrible! *The captain's seats and the couch faux leather upholstery pealed with zero compensation or help from Thor. *The Axxera radio and backup camera is unusable junk. *The bathroom faucet was missing fasteners. *All the wiring under the coach has unprotected squeeze connectors, many of which had to be replaced. *The coach is deafeningly noisy on the highway. *Access to the bathroom is almost impossible when the slides are in. *Obviously no Thor engineer has ever tried to access the spare tire buried under the coach when needed for a flat repair! ....I could go on, but the above at least makes clear that Thor has no conscience when it comes to charging premium $ for shoddy products. Show less

The Mercedes Synergy SP24 is by far an excellant motorhome that exceeds all expectations. The Synergy SP24 delivers plenty of torque for a coach it's size. The smaller C class coach is a very versatile and extremely pleasant driving machine for short or long distance travels. The Synery's compact interior lay out was well designed for maximum comfort. Show less

The rv has been great. Tailgating, cross country visiting national and state parks. Drives fantastic and pulls a loaded jeep moab Rubicon. You and your family would love this unit. Dislikes a little small for bigger families. Show less

I purchased this motor home May of 2017 after seeing it at a RV show.I have had it back to the dealer many times over the last 3 years for 1 particular problem that they some how can't seem to repair. The slide out with the sofa bed has consistently leaked from day one.I just don't understand why they seem to have this unrepairable problem. Show less

25,000 miles... automatic step motor burn out. Window screen attachment design does not work. Can’t open bathroom door with slide in. Water selection valve need pliers to rotate. Water hose hook up poorly designed... and perhaps the most annoying is that the coach Interior is incredibly noisy on the highway @ 65 mph!!!! Show less

Loved the ease in handling this coach, the floor plan is great and roomy for travel and for camping. Perfect for 2 people but can sleep more in a little more crowded fell obviously. Just a great little coach. Show less

My wife and I have been looking for a motor home for 3 years checking out dozens of models but only a few mfg. We finally decided on the Thor Synergy SD24 since it's just the two of us and our dogs. We picked it up from the dealer and started our 1100 mile trip home to see how it handled. It was a great ride the Sprinter Mercedes diesel got great mileage and handled very well even going through an Arizona monsoon that I thought would never end. Great coach for the money. Show less

Currently driving home from Ft Myers to Indiana. Waited 2 wks to pick up our RV. On orientation: (Spent 8 hrs at dealer to get corrections) -Decals peeling- needed replaced -Emergency brake cover cracked -water leak ran thru coach into cab after testing shower -vinyl flooring large 1x1 ft air pocket in traffic flow area between cab seats -theater seat would not open/recline -screen door panel slider over knob missing -other small manu defects 4 days later ready to leave FL. Vehicle stuck in PARK. Determined parking break would not release. Mercedes helpline sent towtruck. Driver didn't know what to do. 2nd truck called. The parking break was dismantled so we could get on the road. Observations so far 1 full day on the road: -GPS/dash radio system randomly resets itself. Clocks reset themselves. -Generator runs very rough & sputters. -side door EXTREMELY hard to get open and a shoulder must be pressed hard (compromising the screen door) to get it opened. In spite of this- the wind noise is a bit much coming from the door. Don't know if that's a design flaw or we have additional problems. -Bathroom door handle came off in my hand. -OTHER theater seat will now not open. -Fuel mileage coming in at 12mpg on 70mph cruise control. -Molding around windows in over cab is buckeling. -No a/c coming from vents in over cab. This is just our first 8 hrs on the road.. Overall- we shopped for 2 yrs before making a decision (1997 Tioga Fleetwood owners here) We love the design & floorplan of the Synergy (Traveling with a 125lb dog & 3 cats) The placement of the slide out with theater seats is a nice addition to the kitchen area. For us the kitchen is the perfect size. Plenty of cabinets inside & the garage is amazing for an RV of this size. The twin to King bed layout in the rear gives added functuality to this unit with lots of storage. The downfall in this area is lights are either full force or off. A dimmer would be nice. There is an additional panel that can control lts/generator but being lit up when pressed would be a plus. One must shine a flashlight on it in the dark to navigate. The theatre seats/bedding are comfortable- but the cab seats leave little to be desired. And the lack of power adjustments are a bit 1980's really. Along with that we hadn't even noticed that we didn't have power door locks 😲 and have to manually turn on/off headlights. The cab seats swivel backwards to accommodate more seating- but honestly the 'adult booster seats' that are required are a little strange to us. The bathroom appears to be functional with more cabinet space and an elevated toilet. We are reluctant to shower in the rig until we arrive home due to the other poor manufacturing issues we are encountering out here on the road. The ride of the Mercedes chassis is certainly a great addition. Our terrible condition of our roadway system is a little more tolerable. It does seem however we 'sway' a little more from side to side. Overall- I think THOR is rushing to fill the roads with their products and should slow it down- concentrating on QUALITY over quantity. Time will tell whether we become/stay THOR fans as we continue on down this road. First impression leaves us scratching our heads as we left behind the old rig to get away from repairs & problems and so far we are a bit disappointed in our decision. Let's hope these are the only 'bugs' in the system. Happy RV'ing friends 😎 Show less

We bought this Thor Motor Coach new in November 2018. We traded it for another brand 2 months later. This Coach had water leaks, floor damage, mold & mildew. There were holes in the underbelly. The galley drawers were falling apart. It was not sealed properly. There was a lot of wind coming into the motor home when we drove it. It felt as if we were in a convertible, riding around with the top down. I will never buy a Thor product again. Show less

My wife and I took our new Synergy SD24 on an extended vacation from the west cost to the east coast, south to Texas then back to Victoria - three months on the road. Before we started our trip, I did some re-arranging and added shelves to free up more storage space. I also replaced the kitchen and bathroom faucets to ones more to our liking. On our trip, we found the Mercedes was a dream to travel in - easy to get into tight spaces to fuel up, grocery shop, sight see and park overnight. My fuel mileage was better than I get with my unloaded GMC 2500. Lots of power in the mountains and good brakes and engine control for downhills. Like others, we had some manufacturing deficiencies (mostly cosmetic) but our dealer was diligent in correcting them. On the highway, the Synergy handled very well - but swayed going into and out of un-level parking lots. The water heater took some getting used to, but we learned to reduce the temperature for showers and just use hot water - that worked very well. The microwave convection was impressive - I baked muffins and meat loaves very successfully. The seats and bed were very comfortable - comparable to our Volvo seats and bed at home. The Synergy isn’t for someone looking for oodles of space - it’s very compact and space efficient, but that is it’s attraction. Overall, I would recommend the Synergy as a great unit for shorter stays, efficiency and ease of handling. Show less