Voted most helpful review
George Dudash
California
Reviewed on November 29, 2021
We purchased our Thor Citation in 2019. We're the third owners and the coach only had 10K miles on it when we bought it from the second owner. It now has 40K on it, after two years.
To begin with,we rented an RV in Alaska before buying our first RV, this Citation. We knew what we wanted and what...read more
We purchased our Thor Citation in 2019. We're the third owners and the coach only had 10K miles on it when we bought it from the second owner. It now has 40K on it, after two years.
To begin with,we rented an RV in Alaska before buying our first RV, this Citation. We knew what we wanted and what we didn't want and we knew how and when we planned to use it. These questions are key to getting the best RV for your needs. Our intention was to have an RV that had relatively good fuel economy; CHECK. We wanted an RV that was small and easy to maneuver: CHECK. We wanted an RV small enough and NARROW ENOUGH to easily park on city streets and in parking lots; CHECK. We wanted a Class-C so we would have the car like convenience of a door on each side where we sit; CHECK. We wanted to be able to drive in the mountains and look up and see what was on the surrounding hills and not be driving "in a carport";CHECK. We wanted an RV that would be able to pull into a rest stop off of the freeway and allow us to use our bathroom and get in bed without having much setup or a NEED to use a slide-out; CHECK! And we didn't know it at the time but we also needed and are delighted to have amazing amounts of storage that can be accessed from OUTSIDE of the coach. I can get two E-Bikes in the space under our bed, through the exterior door, just by taking their front tires off. And we haven't even BEGUN to talk about the other huge storage compartments.
I learned later that Thor is the "King of Storage" and we just lucked out in finding this unit.
Now for the BAD;
The Mercedes Sprinter interior is horrible. I mean, it's only had five years of use and the simple, no frills, mechanical everything and no electric controls seats are coming apart. The Trip Odometer, and there is only ONE of those, shares space with the reading for the temperature or cruise control setting. To see the trip, disengage the cruise??? The electric door lock control, and there is ONLY ONE of those, is not on each door but in the center of the dash???? The turn signal arm is an inch below a similar ARM for setting the cruise control???? "German Engineering" excellence; What a joke.
It's 3.0 Turbo Diesel engine has "adequate" power and is able to maintain highway speeds in the mountains without too much problem BUT it really needs another gear between second and third. AGAIN; "German Engineering" is a joke.
As for the build quality, I'm a hands-on guy, and you better be one also. Not just for Thor but for ALL RV's. Read the forums. One guy had a tag line that said it best; "Nothing works on an RV but the owner".... LOL
OK; It's not THAT bad but so far I discovered:
1. The black water tank valve became jammed with a plastic disk that was undoubtedly dropped in the tank and left there during tank plumbing assembly. Easy fix with a bent coat hangar and a tug on the plastic to remove it.
2. The DVD player didn't work because they left the "Remove this screw before installation" screw installed! Easy fix.
3. The shower seeped water from the cold water valve because they LEFT THE O'RING OFF during assembly. Just for grins, I took a picture down inside the wall and there it was; right where the Thor assembly buffoon dropped it and left it.
4. The cabinets ARE cheaply made and DO need beefing up; Especially the bottom panels. But I have a friend who bought a brand new RV of a different brand and he's rebuilding all of his cabinets for the same reasons.
All in all, it was the design that mattered most to us and we are more than satisfied with our 2017 Thor Citation-24SA.
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