RV Type
Make and model
Floorplan
Year
Thor Motor Coach Serrano 31X reviews
Liveability
4.5
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty
4.5
Reviews
Stars Refinement
3 ratings and reviews
Voted most helpful review
Cindy Lusk
Texas, USA
Reviewed on March 11, 2024
RV reviewed
2013 Thor Serrano 31x

4.6
We bought a used 2012 Serrano 31X and I absolutely LOVED it. My hubby is a big guy and he wanted to move up to a bigger 42ft diesel pusher though, , which is also great, but I STILL miss and prefer the smaller 31x since it was MUCH easier to drive and camping spots were much easier to find due...read more
We bought a used 2012 Serrano 31X and I absolutely LOVED it. My hubby is a big guy and he wanted to move up to a bigger 42ft diesel pusher though, , which is also great, but I STILL miss and prefer the smaller 31x since it was MUCH easier to drive and camping spots were much easier to find due to its smaller size. The only issues we ever had with ours were the same sort of issues any RV usually experiences, such having to replace the awning motor & the house water pump after several years of very heavy use , but nothing major and nothing that wasn’t covered by our extended service contract. I will admit that the ride wasn’t as smooth as the larger diesel pusher since the 31x didn’t have airbag suspension, but I honestly didn’t mind at all. The way that it could make a u turn on a dime and get into any grocery store parking lot was worth not having air bag suspension,, The Serrano also got much better fuel mileage. It got an average of 11-12 miles per gallon and our current huge DP only gets abour 6 mpg. If the decision was all mine, I would go back to my Serrano 31x in a heartbeat.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Ann Smith
Illinois
Reviewed on October 16, 2020
RV reviewed
2011 Thor Motor Coach Serrano 31X

5.0
Owned our RV since 2013. Excellent condition. Not one problem. It's a dream to drive and travel in. Have drove cross country several times and have enjoyed each and every trip! If you are looking for a top quality motor home, I recommend this...read more
Owned our RV since 2013. Excellent condition. Not one problem. It's a dream to drive and travel in. Have drove cross country several times and have enjoyed each and every trip! If you are looking for a top quality motor home, I recommend this one!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
RON ORR
Ontario
Reviewed on May 16, 2018
RV reviewed
2011 Thor Motor Coach Serrano 31X

4.2
Purchase the unit new in 2012. We have owned it for 6 years. We winter in Florida and I've had it to both the Atlantic and Pacific coasts.
We had several problems for the first two years. Thor was very helpful with customer service.
We have had no mechanical problems but have had several...read more
Purchase the unit new in 2012. We have owned it for 6 years. We winter in Florida and I've had it to both the Atlantic and Pacific coasts.
We had several problems for the first two years. Thor was very helpful with customer service.
We have had no mechanical problems but have had several cosmetic problems. The biggest disappointment was the quality of the upholstery.
This is the first class A we have had. We expected better quality but I also realize it is a project on wheels. Not suitable for any owner!
Livability
4.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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