RV Type
Make and model
Floorplan
Year
Thor Motor Coach Gemini reviews
Liveability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty
1.0
Reviews
Stars Refinement
1 ratings and reviews
Voted most helpful review
Gary D Brown
Oregon
Reviewed on May 12, 2022
RV reviewed
2021 Thor Motor Coach 23TW Gemini

2.4
This 2021 coach was built on a 2020 Ford Transit chassis. I understand it was built during "Covid"; however the lack of quality control was more than excessive. Everything creaked, rattled, and groaned. Lots of wiring left loose, improper fasteners, poor fit and finish, lots of screws force...read more
This 2021 coach was built on a 2020 Ford Transit chassis. I understand it was built during "Covid"; however the lack of quality control was more than excessive. Everything creaked, rattled, and groaned. Lots of wiring left loose, improper fasteners, poor fit and finish, lots of screws force threaded, drawer latches improperly installed, couldn't fill the water tank, I could go on and on. Resulting from frustration, I wrote a letter to the CEO, I was contacted by someone in customer service, and it was arranged to fix the water fill issue, replace some defective caulking, and attempted to quiet the slide drive mechanism from rattling down the road. I went through everything in the coach myself, replaced most latches, an re-engineered the entire skylight assembly , now the coach goes down the road quietly. As for the chassis, I had the entire driveline replaced, and it still vibrated, and then removed and replaced again after a driveline balance. I installed fender liners with dyna mat sound proofing, and the road noise is lessened. I think Thor and Ford can make good products, but this was not one of them!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
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