Thor Motor Coach FREEDOM ELITE 23H reviews

Lived in 2017 Thor Freedom Elite 23H for 2 years with an 80lb dog, 6’3” & 5’3” adults, traveling cross-country. Drove great on the winding (scary) Pacific Coast Highway, as well as small towns, fitting in any parking spot. We intentionally chose to not have sliders due to fear of having issues. I would add more electrical outlets, removing the chair & having the passenger seat swivel. Show less

Bought the 2017 Freedom Elite 23H from a dealer as a consignment. Pros: It drives very smoothly & fits anywhere. There's always availability for this compact size. I did not want an extention due to fear of potential issues. It is comfortable driving cross-country full-time , 2 + year, 2 adults & a large 70 lb dog. No issues. Cons: It needs more electrical outlets. I would extend floor space by removing the single chair; allow the passenger seat to rotate ; add a table that folds up to use as needed, like the extension attached to the stove. The overhead bunk is being used for storage only because it would be troublesome for me to frequently use the restroom at night. The bed is full size 75"x54" & the mattress has been replaced to firm memory foam. The dog likes having the dinette as a bed which is comfortable for both of us to snuggle. I didn't want to give a low factory warranty / support a low score to drive the overall score down but we haven't used nor needed it. Awning has been sufficient for shade. Storage has been ample for me but not for someone with hobbies such as painting & guns. If you only have clothes, toiletries & laptops then it's roomy. Show less

We keep taking it to campers world of Harrisburg Pennsylvania. We bought it there last year and kept having problems all year long and they're starting to have more problems this year. They keep saying they fix things and they don't . The tires were not inflated properly and I told him about it.The deadbolt on the motorhome broke two times and still hasn't been fixed. We had issues with the hot water heater and they said they fixed it, but I have my doubts. There's been issues with the slide-out also. The dinette table kept collapsing but they said they got it fixed hopefully. One of the overhead cabinets Armature keeps breaking and they were supposed to put a new one on, but they never did. 2022 Thor Motor Coach Freedom Elite 26HE Show less

The Thor Freedom Elite 23H is very easy to drive and easy to park. Coach can park in a standard size parking slot. The E450 Chassis with the Ford V10 is very powerful. However, the standard settings that Ford uses was not allowing the coach to perform at it's best. Since I installed a performance software package, the coach does not pull down a gear when crossing overpasses and downshifting is so much better. Pulling a 20' trailer with a 5000 lb Honda Pilot from Louisiana to Kansas City, our gas mileage was averaging 8 to 9 mpg. It is easy to move around inside the coach and easy to clean. The 13.5 BTU AC keeps the coach cool and the heater keeps the unit warm on cool nights. The large, automated awning makes the coach enjoyable at the camp site. Great Coach! Show less

Purchased new 2022 in July, 2021. Planning to live in it full time with three dogs for 6-12 months, maybe longer. Drove off the lot... drives nicely enough. It's boxier and gets 'kicked around' more than my old rig on the highway; passing semi's make the rig 'jerk' as they pass by, but not too badly. There's an amazing amount of room in the coach; I believe they added several inches to last year's design. Regardless, quite roomy, headroom too. Been so busy I haven't even tried the television; it's quite large and on a swivel bar in the over-cab area. Been so hot I haven't cooked either except a hot dog in the microwave. 110 degree weather in AZ; cab a/c great; coach a/c working well but probably only cooled to about 85 (as is expected in a RV a/c unit.) Coach can easily sleep five adults - and children you could certainly pack them in. Bds are comfortable. Within 24 hours I had a dash diagnostic "check fuel fill inlet." Gas cap didn't lock down. Ford dealer was no help; said the 21 E-350 didn't come with a gas cap - Camping World had modified the Ford design. Camping World no help; said they didn't sell gas caps and sent me to Napa Parts. Napa parts went above and beyond and found the Ford 2019 gas cap fit my rig. This didn't fix the diagnostic, though. Now check engine light is on - only 1,000 miles and 72 hours down the road. Very discouraging; $100K plus for a rig and already issues - both with the chassis and with the coach. The coach is literally shaking itself apart. Screws are unscrewing and I'm finding them on the floor. Bought some hardware tape to wrap them and hopefully that will fix the issue. Staples in the storage compartment are literally unstapling themselves. I plan to purchase screws to replace them and hopefully fix the issue. The wall-cover in the bathroom behind the toilet is separating from the wall. There's no caulking in the shower - water MUST be able to get behind there. The drawer below the oven has no magnet, no manual clip, no nothing... it just opens and closes while I drive. And the refrigerator door opens and closes as well if you try to store much on the door. The cabinets are no doubt great for weekenders with duffle bags; otherwise there's a lot of wasted storage space without shelving. I had to purchase tension bars for all the cupboards because everything was falling out when I opened the cupboard doors. The "lip" is insignificant and does very little good in keeping things on the shelves. Same in the refrigerator; I suggest double tension bars for every shelf in the coach. The table will not stay up; as I type it's sinking down, down, down. Honestly - I don't think it's put together properly. In looking at it, the "bar" which locks it in the up position isn't connected to anything - it's just strapped to the bottom of the table. The refrigerator is quite large for a 23' RV; the closet is quite small (smaller than my 1978 Toyota Dolphin 900 which I traded in.) Worst - my laptop is not charging even though plugged in and the generator is on (the generator is fairly noisy) I DEFinitely need to get this issue fixed - and I don't expect any help from Camping World because they don't seem to have any problem solving skills. If something isn't on their computer, well it must not exist. Disappointed that I've paid this much for a rig with so many issues. Hopefully the poor workmanship can be corrected by me, then I'll have a nice ride. I can't recommend Camping World, though. At this point, their customer service is negligible. The only helpful person was their sales person, and he went above and beyond in customer service - He even moved all my heavy boxes and my tow package off my old rig and onto the new one (something he was never expected to do.) It's also a shame Ford wasn't more helpful; if a Napa employee can find me a gas cap, why couldn't their service department. Being full time in the rig and with three dogs, I'm NOT going to be able to just leave my ride with someone while they "figure out" what MIGHT be wrong with it. Wish me luck; my fingers are crossed that all my issues can be simple fixes and that I haven't purchased a lemon from Camping World. Show less

TO FOREWARN ANY POTENTIAL BUYERS OF THOR MOTOR COACHES! We bought ours new in 2018 ($60,000). We began investigating water on the floor. Last week we noticed the flooring was buckling. We started pulling up the flooring to see why. There was mold !! And the floor totally rotted in areas! (this is all happening 5 days before heading on a trip!) We discovered the factory never put a wheel well in on the driver side back tires! Apparently since we've owned it, water had been getting in between the plywood and flooring! We spoke with Thor, they stated, they were suppose to put that in, but there's nothing they will do for us now because it's been 3 years, so our warranty is out. I understand the warranty, but when this was their doing, they should stand behind it. We were told we had to go to a dealership and buy our own wheel well. At this point it's cost us over $500 in material to make some repairs and I'm sure that's not the end of it. I think the very least they should be doing is sending us a wheel well - FREE OF CHARGE. I will think twice before ever purchasing another Thor. Show less

Worst built and the worst craftsmanship I have ever seen in an RV. The only good thing about this unit is that it has a ford engine and chassis. Rear wall is out of square that makes it look like it had been hit in the rear, the inside has several things that were just thrown together and shoddy built. Don’t know how Camping world even sell this crap. Show less

Motorhome has been a disaster since I bought it. I bought it about 6 hours from my home and did not make it home before I got stranded. Dealer said it was not their problem. Thor apologized but did nothing to repair. It has been in for warranty 3 times in the first year. I have had for 15 months and it is in for repairs again. Quality of workmanship is terrible and a warranty is only as good as the company that issued it. My experience is that both Thor and Camping World only stand behind warranty for the simplest of things. Both Thor and Camping World should be avoided. Show less

When we first bought this motorhome (new) we were originally thrilled. The floor plan worked well for our purposes and had decent storage. Knowing there would be some kinks to work out, we didn’t have unreasonable expectations. However, the list of unnecessary repairs, all due to poor manufacturing and lack of quality control, became overwhelming. The first, crossed and incorrect wiring, which stranded us in BLM land without a house battery was especially enjoyable. The rubber strip that seals the unit became unglued the first month while driving down the road, flapping and stripping more away until we could pull over and duct tape it. The shower bar cracked for zero reason. The absolute last straw was the fact that they literally did not seal the undercarriage at all. We discovered this while driving through a rainstorm and water flooded through the flooring. We immediately had it repaired, but unfortunately it became delaminated. Thor refuses to repair the unit and it happened while under warranty. To properly repair, it will cost several thousand dollars. It rolled off the floor defective and Thor won’t acknowledge their mistake. I will never again buy a Thor motorhome. Show less

Was lied to right from the start about every thing. Encouraged me to buy worthless extras worth additional 9 thousand dollars. Lied about the ford warrantied. Every thing you go to Dealer to be fixed they send you to Ford and vise versa. Neither will warrant the work nor fix it. This is the worse investment in fun you will ever buy. Time share may be worth more. Can't sell it as no body would ever buy it. Real piece of crap. Our 's is financed for 12 years but will be long junked in about 3 years. Think twice before wasting your money. Feel free to call me if you have any questions.352-495-3465 Show less