Thor Motor Coach Chateau 22E 22E reviews

I purchased the coach in southern Texas this February. Drove down from NE Ohio in my Prius. Rented a U-Haul trailer in Del Rio, loaded the Prius and drove the RV back with the Prius on the car hauler in tow. The Chevrolet 3500 chassis with 6.6L gas & 6 speed transmission got 10.3 mpg all the way back. Towed great. Regarding the coach, I had a few minor issues that resulted in my visit to Thor's repair facility in Wakarusa, IN. It appears several were caused by an authorized realer in NM (or TX) during a minor repair intervention. A couple of other cosmetic issues created by the previous owner, a couple of minor issues from the factory and one electrical issue that prevented the coach battery from charging while driving. I can't be more pleased with the folks at Thor in Wakarusa, IN. The early June warranty appointment at their factory repair facility with the Chateau 22E far exceeded my expectations. Not only did all the important issues on my list get resolved, but they also found a couple I had missed and even generously took care of a few items created by the Chateau's previous owner. My sincere thanks to Warranty Administrator Leslie, Service Repair Tech Tim, Service Supervisor Ed and Service Coordinator Jennifer. You were all professional and thorough. As I previously indicated, you more than exceeded my expectations. In this day and age of RV manufacturers that hide & obfuscate their problems, it's so gratifying to come across a corporation whose staff puts their customers' needs first. BTW.. With regard to overall RV quality and the warranty issues.. I'm totally impressed with the quality of the coach. While there were a couple of minor factory finishing issues, there was only one I considered significant that involved a circuit that prevented the chassis from charging the coach while driving. I believe the remaining issues were either created during a NM (or TX) repair center intervention or by the original owner sometime before I took possession of the RV. Thank you and Thor for your generosity and all your help resolving the issues! Show less

Love this rv is a good size, fun for all the family to go camping has a outside shower queen bed,nice size bathroom dining table just love it is a lot of fun and cozy all you need more in a rv 22 footer Show less

Overall design is good and the size is convenient. The quality of the workmanship is terrible. It leaked through a light fixture shortly after we bought it. This was due to improper installation of a solar panel fixture that had a missing screw and was not sealed properly. Thor refused to honour warranty because 90 day leak warranty had expired. Inverter box (transfer switch) shorted and melted almost causing a fire due to improper wiring-was replaced under warranty. This was extremely scary with smoke in the coach during the night. Other issues included a hole in the exterior, defective water pump, defective coach battery, misalignment of drawers, cabinets, fridge and outside door, sawdust in light fixtures, and cracked sealing panel. Most issues except pump were covered by warranty, but the constant inconvenience associated with all the repairs should not occur with a brand new unit. We were not happy with this purchase. Show less

The coach is very nice overall. When you buy it, there is nothing you would have to do except use it. Thor is very good on repair locations if need be. As long as you have something like AAA you will be fine should it be needed. The coach is comfortable in hot or cold weather , great for small family as I mentioned in the ad. Coach has great power and will tow around 5000lbs. So small trailer or ohv. I loved the ease of pulling or backing in to RV sites and Easy unhook to go to town for shopping. Very nice unit overall. Show less

The coach is very nice overall. When you buy it, there is nothing you would have to do except use it. Thor is very good on repair locations if need be. As long as you have something like AAA you will be fine should it be needed. The coach is comfortable in hot or cold weather , great for small family as I mentioned in the ad. Coach has great power and will tow around 5000lbs. So small trailer or ohv. I loved the ease of pulling or backing in to RV sites and Easy unhook to go to town for shopping. Very nice unit overall. Show less

Like the design. Floor plan/livability is good. Ford chassis is good. Thor construction is abysmal. If you look under any panel you will see just how bad it is. Haphazard wiring. Screws partially installed. Just absolute junk. Trash and sawdust everywhere behind the panels. Looks like it was a race to kick it out the factory door. Use it as much as possible under warranty to find the many issues that will crop up. After the 1 year warranty you do not exist to Thor. Show less

A great little coach for the money! Gas mileage only 8 miles to the gallon ( Ford V-10 ). Show less